# Page 4 | Best Service Desk Software 2026 | Capterra > Page 4 - Find the top Service Desk software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/service-desk-software --- # Best Service Desk Software - Page 4 [## Bizapp Service Desk](https://www.capterra.com/p/10034044/Bizapp-Service-Desk/) 0.0 (0) Bizapp Service Desk is a cloud-based customer support software that helps businesses manage tickets, assets, and tasks efficiently. [Learn more about Bizapp Service Desk](https://www.capterra.com/p/10034044/Bizapp-Service-Desk/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Rootnet](https://www.capterra.com/p/218983/Rootnet/) 0.0 (0) Service Desk will help you quickly detect and report incidents and generate tickets for prioritization and resolution. [Learn more about Rootnet](https://www.capterra.com/p/218983/Rootnet/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Jack Project](https://www.capterra.com/p/208448/Jack-Project/) 0.0 (0) The All-in-One Solution for Knowledge, Tasks, Projects, and Documents!  [Learn more about Jack Project](https://www.capterra.com/p/208448/Jack-Project/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Senju/SM](https://www.capterra.com/p/246931/SenjuSM/) 0.0 (0) Customer service management platform to coordinate knowledge bases, teams, and departments for streamlining customer service responses. [Learn more about Senju/SM](https://www.capterra.com/p/246931/SenjuSM/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## OpenText ZENworks Service Desk](https://www.capterra.com/p/10009498/ZENworks-Service-Desk/) 0.0 (0) Cloud-based service desk and incident management solution that helps manage requests, assets, and more from a unified platform. [Learn more about OpenText ZENworks Service Desk](https://www.capterra.com/p/10009498/ZENworks-Service-Desk/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## ZServiceDesk](https://www.capterra.com/p/208650/ZServiceDesk/) 0.0 (0) Enterprise Service Desk, IT & Non-IT Asset Mgmt / Software Mgmt / Integrated AI & ML Bot / On-demand Customization / 350+ APIs [Learn more about ZServiceDesk](https://www.capterra.com/p/208650/ZServiceDesk/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Haber Chat](https://www.capterra.com/p/10021255/Haber-Chat/) 0.0 (0) Haber Chat is a WhatsApp productivity tool for teams to automate workflows, manage contacts, and integrate with APIs. [Learn more about Haber Chat](https://www.capterra.com/p/10021255/Haber-Chat/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## TIKTING](https://www.capterra.com/p/10001589/TIKTING/) 0.0 (0) TIKTING® Help Desk & Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB & Chat Fully Customizable [Learn more about TIKTING](https://www.capterra.com/p/10001589/TIKTING/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## T-HelpDesk](https://www.capterra.com/p/195503/TeraNet-Help-Desk/) 0.0 (0) ServiceDesk, HelpDesk, IT Ticketing and Asset Management software. Supports multichannel services, SLA, KB, multirole, alerts and more. [Learn more about T-HelpDesk](https://www.capterra.com/p/195503/TeraNet-Help-Desk/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## TACO](https://www.capterra.com/p/10002203/TACO/) 0.0 (0) TACO's ITIL-compliant helpdesk provides you with complete visibility of all maintenance tasks, support, incidents and change controls. [Learn more about TACO](https://www.capterra.com/p/10002203/TACO/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## NetkaQuartz Service Desk X](https://www.capterra.com/p/10029256/NetkaQuartz-Service-Desk-X/) 0.0 (0) Simplify IT support with fast ticketing, smart automation, self-service portal, and real-time performance insights. [Learn more about NetkaQuartz Service Desk X](https://www.capterra.com/p/10029256/NetkaQuartz-Service-Desk-X/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Kundo](https://www.capterra.com/p/160987/Kundo/) 0.0 (0) All-in-one platform for your digital customer service. Email, chat, enquiry forum and social media. [Learn more about Kundo](https://www.capterra.com/p/160987/Kundo/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## OpenText Service Management](https://www.capterra.com/p/174865/Service-Management-Automation/) 0.0 (0) SMAX from OpenText delivers IT service management, IT asset management, and enterprise service management in one solution. [Learn more about OpenText Service Management](https://www.capterra.com/p/174865/Service-Management-Automation/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## KIX](https://www.capterra.com/p/241172/KIX/) 0.0 (0) KIX is the open source based service management software for IT service management and technical service. [Learn more about KIX](https://www.capterra.com/p/241172/KIX/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Tuva IT](https://www.capterra.com/p/265738/TuvaIT/) 0.0 (0) An AI Assistant to automate your IT Service Management [Learn more about Tuva IT](https://www.capterra.com/p/265738/TuvaIT/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## IT2M](https://www.capterra.com/p/220031/IT2M/) 0.0 (0) IT2M is a complete solution for managing IT services (ITSM) and corporate services areas (ESM). [Learn more about IT2M](https://www.capterra.com/p/220031/IT2M/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Managed Service Providers (MSPs)](https://www.capterra.com/p/10021720/Managed-Service-Providers-MSPs/) 0.0 (0) Revolutionise your IT offering with our service management software for MSPs, technology and shared services. [Learn more about Managed Service Providers (MSPs)](https://www.capterra.com/p/10021720/Managed-Service-Providers-MSPs/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## Serviceware Processes](https://www.capterra.com/p/204937/serviceware-processes/) 0.0 (0) Serviceware Processes is a flexible, AI-driven ITSM engine for IT Service and Enterprise Service Management [Learn more about Serviceware Processes](https://www.capterra.com/p/204937/serviceware-processes/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## USU IT Service Management](https://www.capterra.com/p/143289/USU-Valuemation-ITSDM/) 0.0 (0) USU IT Service Management is a modular, fully ITIL-compliant software suite. It offers everything IT organizsations need. [Learn more about USU IT Service Management](https://www.capterra.com/p/143289/USU-Valuemation-ITSDM/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management [## etrack1](https://www.capterra.com/p/10014082/etrack1/) 0.0 (0) GDPR-compliant ticketing system that helps businesses with knowledge base management, multi-channel communication, and more. [Learn more about etrack1](https://www.capterra.com/p/10014082/etrack1/) Service Desk features reviewers most value Alerts/Notifications Incident Management Knowledge Base Management Prioritization Real-Time Notifications Remote Access/Control Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management Page 4 of 4 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (145) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Alerts/Notifications Analytics Change Management CMDB Customer Support Generative AI Incident Management IT Asset Management Knowledge Base Management Mobile Access Prioritization Problem Management Procurement Management Real-Time Notifications Remote Access/Control Reporting & Statistics Self Service Portal Service Level Agreement (SLA) Management Support Ticket Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Help Desk Software](https://www.capterra.com/help-desk-software/)[ITSM Software](https://www.capterra.com/itsm-software/)[Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)[IT Documentation Software](https://www.capterra.com/it-documentation-software/)[Logbook Software](https://www.capterra.com/logbook-software/)[IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[Portal Software](https://www.capterra.com/portal-software/)[IT Service Software](https://www.capterra.com/it-service-software/)