LiveAgent vs SQM

Starting Price

$15.00/month/user

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Best For

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.

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Rating


4.7 / 5
(716)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

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Ease of Use


4.5 / 5


  • "We love LiveAgent for the overall ease of use, interaction with our customers and great support."

  • "The live agents that actually help you. Customer service is epic and so friendly and the software is amazing and very easy to use."



Customer Support


4.7 / 5


  • "I am very pleased with LiveAgent and would recommend it to other busy businessowners who need a place to deal with customer support."

  • "We have solved our customer service issues with Liveagent, it's a great solution."



Features & Functionality


4.5 / 5


  • "I enjoyed the friendly user interface and ease of access."

  • "Live chat is also good for quick questions. It will definitely improve your customer service."



Value for Money


4.6 / 5


  • "Ease of use and training, layout of agent panel, ease of set-up and ease of making changes and price."

  • "Easy to use, postpone ticket feature, inbuilt live chat, customisable for multi brands, reports, value for money."



Product Features

  • check Change Management
  • check CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • check Procurement Management
  • close Remote Control
  • check Self Service Portal
  • check SLA Management
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Screenshots

View 5 screenshots 142696 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
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Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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LiveAgent vs SQM

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