LiveAgent vs ScriptRunner

Starting Price

$15.00/month/user

$38.00/month/user

Best For

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.

- Primary: SysAdmins and Service Desk it IT-Operations and Managed Service Provider. - Secondary: Departments and End User Self Service

Rating


4.7 / 5
(712)
Read All Reviews

4.5 / 5
(4)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

3.8 / 5

Customer Support


4.7 / 5

4.8 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.6 / 5

3.8 / 5

Product Features

  • check Change Management
  • check CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • check Procurement Management
  • close Remote Control
  • check Self Service Portal
  • check SLA Management
  • close Change Management
  • close CMDB
  • close Incident Management
  • close IT Asset Management
  • close Knowledge Base
  • close Mobile Access
  • close Procurement Management
  • close Remote Control
  • check Self Service Portal
  • close SLA Management

Screenshots

View 5 screenshots 142696 thumb
View 3 screenshots 130368 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveAgent vs ScriptRunner

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