ServiceDesk Plus vs Bitrix24

Starting Price

$120.00/year/user

$39.00/month

Best For

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.5 / 5
(132)


4 / 5
(368)

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4 / 5

3.5 / 5

Customer Support


4 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Change Management
  • check CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • check Procurement Management
  • check Remote Control
  • check Self Service Portal
  • check SLA Management
  • close Change Management
  • close CMDB
  • close Incident Management
  • close IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • close Procurement Management
  • close Remote Control
  • check Self Service Portal
  • close SLA Management

Screenshots

Capterra screenshot placeholder
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Bitrix24 vs ServiceDesk Plus

ServiceDesk Plus vs Bitrix24

Share

share Share Your Comparison of Bitrix24 vs ServiceDesk Plus