Bitrix24 vs Hubcase

Starting Price

$39.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Cloud-based platform for businesses that helps manage tickets and escalations which require multiple vendor inputs and support.

Rating


4 / 5
(390)
Read All Reviews
(0)

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Excellent tool very complete, easy to use great task management and projects indispensable to work organize and plan everything."



Customer Support


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."



Features & Functionality


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "Bitrix24 has quit great good potentials. And can lead the paid competitors in the market."



Value for Money


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."



Product Features

  • close Change Management
  • close CMDB
  • close Incident Management
  • close IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • close Procurement Management
  • close Remote Control
  • check Self Service Portal
  • close SLA Management
  • close Change Management
  • close CMDB
  • check Incident Management
  • close IT Asset Management
  • check Knowledge Base
  • close Mobile Access
  • close Procurement Management
  • close Remote Control
  • close Self Service Portal
  • close SLA Management

Screenshots

View 3 screenshots 96495 thumb
View 1 screenshot 180688 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Bitrix24 vs Hubcase

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