Computicate PSA vs IncidentMonitor

Starting Price

$49.00/month/user

$36.00/month/user

Best For

IT Managed Service providers (MSPs) that are ready to take the next step with their business by automating their back office and service delivery.

We focus on organizations with a service desk of 10 to 100 support agents. internal or external support. The Enterprise functionality also attracts large enterprises.

Rating


4.5 / 5
(6)


4 / 5
(6)

Ideal number of Users

1 - 99

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

3 / 5

Value for Money


5 / 5

3.5 / 5

Product Features

  • close Change Management
  • close CMDB
  • check Incident Management
  • check IT Asset Management
  • close Knowledge Base
  • check Mobile Access
  • close Procurement Management
  • close Remote Control
  • check Self Service Portal
  • check SLA Management
  • check Change Management
  • check CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • check Procurement Management
  • close Remote Control
  • check Self Service Portal
  • check SLA Management

Screenshots

View 3 screenshots 150807 thumb
View 5 screenshots 24314 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Computicate PSA vs IncidentMonitor

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