Service Exec vs Zendesk

Rating

(0)


4.5 / 5
(1986)

Starting Price

Not provided by vendor

$5.00/month/user

Best For

SMB customers looking to keep track of and support their internal IT infrastructure.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 999

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • close Change Management
  • close CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • close Mobile Access
  • close Procurement Management
  • close Remote Control
  • check Self Service Portal
  • check SLA Management
  • check Change Management
  • check CMDB
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Base
  • check Mobile Access
  • check Procurement Management
  • check Remote Control
  • check Self Service Portal
  • check SLA Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Service Exec vs Zendesk

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