FieldEdge vs PENTA Service Management Software

Starting Price

Not provided by vendor Not provided by vendor

Best For

FieldEdge provides field service software at a cost-effective price backed by the highest level of support. Find out why we've been the #1 choice for HVAC and plumbing contractors for 35+ years.

Large Commercial and Industrial Contractors, Engineering and Service enterprises

Rating


4.3 / 5
(225)
Read All Reviews

4 / 5
(4)

Ideal number of Users

1 - 499

10 - 1000+

Ease of Use


4.3 / 5


  • "I love the ease of use, visibility of the dispatch board, decent flexibility, great reports ...and incredible customer service."

  • "I like the mobile app features and ease of use. I like that it seamlessly syncs to Quickbooks."


3.8 / 5


Customer Support


4.6 / 5


  • "I would recommend ESC and the customer service they provide, and thank you Scott for being so responsive, professional, and knowledgeable."

  • "Has all the features to help you grow and outstanding customer support."


4.8 / 5


Features & Functionality


4.1 / 5


  • "Staff and support is superb and top notch. Easy to talk to and will have an answer for you very quickly."

  • "I would recommend having a clean quickbooks file from the start and the performance is better on iOS than Android."



Value for Money


4.2 / 5


  • "Dispatching the closest tech to a job is a great way to save money. Want to change your pricing ease get this program."

  • "Not Worth the Money-Spend Extra for Something BETTER."



Product Features

  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 149220 thumb
View 5 screenshots 11990 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FieldEdge vs PENTA Service Management Software

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share Share Your Comparison of PENTA Service Management Software vs FieldEdge