ServiceTrade Commercial vs DoorPack Software

Starting Price

$59.00/month/user

Not provided by vendor

Best For

Commercial service contractors in industries who provide recurring services. Fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical.

Designed for residential and commercial door dealers using QuickBooks, it provides several modules for estimating, proposal management, tracking, marketing, job contracts administration and more.

Rating


4.6 / 5
(247)
Read All Reviews
(0)

Ideal number of Users

2 - 999

Not provided by vendor

Ease of Use


4.5 / 5


  • "Very user friendly for what I am using it for. Love the customer service I receive when I do have an issue or a question."

  • "It's a very stream lined, user friendly system. The best part for me is the customer service."



Customer Support


4.8 / 5


  • "The tech support with this company is amazing. They are quick to respond, they have a great teaching staff and they are located in the USA."

  • "The software is easy to use and works great. The customer service is great and they are always willing to help if you have questions or concerns."



Features & Functionality


4.4 / 5


  • "Customer service is amazing - they quickly respond to any and every questions we have."

  • "The free trial allowed me to test it with our techs and see how they responded. It also integrated with Quickbooks Online which was nice."



Value for Money


4.6 / 5


  • "A database of a companies real time pricing, customer discounts, and any item a tech could need at the techs fingertips would be awesome."

  • "The product and the employees exceed my expectations. Because of the product we are better and our customers are happier and my costs are less."



Product Features

  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • close Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 21422 thumb
View 1 screenshot 21082 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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ServiceTrade Commercial vs DoorPack Software

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share Share Your Comparison of DoorPack Software vs ServiceTrade Commercial