Smart Service vs DoorPack Software

Starting Price

Not provided by vendor Not provided by vendor

Best For

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

Designed for residential and commercial door dealers using QuickBooks, it provides several modules for estimating, proposal management, tracking, marketing, job contracts administration and more.

Product Features

  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • close Technician Management
  • check Work Order Management

Rating


4.3 / 5
(247)
Read All Reviews
(0)

Ideal number of Users

1 - 99

Not provided by vendor

Ease of Use


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."



Customer Support


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."



Features & Functionality


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."



Value for Money


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."



Screenshots

View 5 screenshots 21798 thumb
View 1 screenshot 21082 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Smart Service vs DoorPack Software

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