RazorSync vs ServiceTrade Commercial

Starting Price

$40.00/month

$59.00/month/user

Best For

Business owners and franchisers that provide services in the field (electricians, plumbers, general contractors, computer/appliance repair services, etc.).

Commercial service contractors in industries who provide recurring services. Fire protection, mechanical, HVACR, pressure washing, air duct, kitchen exhaust cleaning, food equipment, door and medical.

Rating


4.4 / 5
(437)
Read All Reviews

4.6 / 5
(246)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.2 / 5


  • "The ease of use of everything is fantastic. Its great for the whole team to be able to see the schedule in advance."

  • "The ease of use is great covers what we need for our RES/COM of our business."


4.5 / 5


  • "Very user friendly for what I am using it for. Love the customer service I receive when I do have an issue or a question."

  • "It's a very stream lined, user friendly system. The best part for me is the customer service."

Customer Support


4.6 / 5


  • "Multiple platforms supported. Responsiveness of the support team and willingness to help and answer questions."

  • "The ease of use in the office end plus the flexibility for the field workers has been great. The customer service is second to none."


4.8 / 5


  • "The tech support with this company is amazing. They are quick to respond, they have a great teaching staff and they are located in the USA."

  • "The software is easy to use and works great. The customer service is great and they are always willing to help if you have questions or concerns."

Features & Functionality


4.1 / 5


  • "Good evening: In response to your inquiry, I would like to state we are pleased with Razor Sync as our scheduling software."

  • "Work orders that require multiple trips can be "rolled up" into a single service request. The photo capability and storage has been fantastic."


4.4 / 5


  • "Customer service is amazing - they quickly respond to any and every questions we have."

  • "The free trial allowed me to test it with our techs and see how they responded. It also integrated with Quickbooks Online which was nice."

Value for Money


4.4 / 5


  • "The price is fair and the features are useful. The ease of use and ability to track and monitor our technicians ' progress is amazing."

  • "Have used for several years. Great program to dispatch- affordable price."


4.6 / 5


  • "A database of a companies real time pricing, customer discounts, and any item a tech could need at the techs fingertips would be awesome."

  • "The product and the employees exceed my expectations. Because of the product we are better and our customers are happier and my costs are less."

Product Features

  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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RazorSync vs ServiceTrade Commercial

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