Dispatch vs DSM

Starting Price

$99.00/month

Not provided by vendor

Best For

Companies that dispatch field service technicians and need to schedule them, track them, to invoice customers and to communicate technician status to customers.

Not provided by vendor

Rating


4 / 5
(15)

(0)

Ideal number of Users

2 - 1000+

Not provided by vendor

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • close Call Center Management
  • close Contract Management
  • close Customer Database
  • close Inventory Control
  • close Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 2 screenshots 21080 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

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Dispatch vs DSM

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