HCSS Dispatcher vs Service Centre

Starting Price

$6,700.00/one-time

Not provided by vendor

Best For

Civil, heavy/civil, oil & gas, and mining companies. Companies with crews, as well as those that operate and maintain heavy equipment, yellow iron, support vehicles and light pickups.

Field Service Operations

Rating


4.5 / 5
(14)


4 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Billing & Invoicing
  • close Call Center Management
  • close Contract Management
  • close Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • close Mobile Access
  • close Routing
  • check Scheduling
  • check Self Service Portal
  • close Service History Tracking
  • check Technician Management
  • close Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • close Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • close Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • close Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 72613 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HCSS Dispatcher vs Service Centre

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