Field Service Lightning vs VMS for Service Dispatch

Starting Price

$75.00/month

$5,000.00/one-time/user

Best For

Businesses in need of service-as-a-software solution for field services.

Service, Construction, HVAC, Plumbing, and Petroleum businesses, as well as Gas Stations, with 5+ users. Commercial or residential.

Rating


4.5 / 5
(435)


4.5 / 5
(35)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation

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Field Service Lightning vs VMS for Service Dispatch

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