RazorSync vs FCS Connect

Starting Price

$40.00/month

Not provided by vendor

Best For

Business owners and franchisers that provide services in the field (electricians, plumbers, general contractors, computer/appliance repair services, etc.).

Hospitality Industry

Rating


4.4 / 5
(438)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.2 / 5


  • "The ease of use of everything is fantastic. Its great for the whole team to be able to see the schedule in advance."

  • "The ease of use is great covers what we need for our RES/COM of our business."



Customer Support


4.6 / 5


  • "Multiple platforms supported. Responsiveness of the support team and willingness to help and answer questions."

  • "The ease of use in the office end plus the flexibility for the field workers has been great. The customer service is second to none."



Features & Functionality


4.1 / 5


  • "Good evening: In response to your inquiry, I would like to state we are pleased with Razor Sync as our scheduling software."

  • "Work orders that require multiple trips can be "rolled up" into a single service request. The photo capability and storage has been fantastic."



Value for Money


4.4 / 5


  • "The price is fair and the features are useful. The ease of use and ability to track and monitor our technicians ' progress is amazing."

  • "Have used for several years. Great program to dispatch- affordable price."



Product Features

  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • close Billing & Invoicing
  • check Call Center Management
  • close Contract Management
  • close Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • close Technician Management
  • check Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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RazorSync vs FCS Connect

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