FCS Connect vs ServiceBench

Best For

Who Uses This Software?

Hospitality Industry

Major appliances, consumer electronics, commercial food equipment, HVAC, plumbing, electrical, most residential home services

Target Customer Size (Users)

10 - 1000+

1 - 999

Pricing

Starting Price

Not provided by vendor

$119.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall

(0)
4 / 5
(27)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ServiceBench vs FCS Connect


FCS Connect vs ServiceBench

FCS Connect

by FCS Computer Systems

ServiceBench

by Asurion Services

Best For

Who Uses This Software?

Hospitality Industry

Major appliances, consumer electronics, commercial food equipment, HVAC, plumbing, electrical, most residential home services

Target Customer Size (Users)

10 - 1000+

1 - 999

Pricing

Starting Price

Not provided by vendor

$119.00/month

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Ratings

Overall

(0)
4 / 5
(27)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of ServiceBench vs FCS Connect