Smart Service vs ServiceSight

Starting Price

Not provided by vendor

$10.00/month/user

Best For

Smart Service is the perfect software solution for any field service company, no matter the size. From sales to service, this program teams with QuickBooks to make scheduling and invoicing easy.

Cloud-based service management designed specifically for the self-employed or small business. If you run a small but ambitious service company ServiceSight can help you achieve your business goals.

Rating


4.3 / 5
(247)
Read All Reviews

4.8 / 5
(23)
Read All Reviews

Ideal number of Users

1 - 99

1 - 49

Ease of Use


4.2 / 5


  • "Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it."

  • "This program is great, easy to use, and the customer service is excellent."


4.7 / 5


  • "The software is very user friendly and makes planning very easy."

  • "Clear easy to use functions with 100 % customer service. Easy search facilities and easy use tabs."

Customer Support


4.5 / 5


  • "The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service."

  • "So far it seems to work great and has amazing customer support. We are looking forward to learning more about all the features this program has."


5 / 5


Features & Functionality


4.2 / 5


  • "The design is amazing and the integration works seamlessly with Quickbooks."

  • "This software works like a charm with QuickBooks. Office personnel are in sync with the technicians working in the field at all times."


4.5 / 5


  • "Servicesight has saved us time and money, easy to navigate round the programme and great for field engineers booking and planning calls."

  • "Clear concise portal which has all required details at a single click."

Value for Money


4.2 / 5


  • "As we realized, it was not ready for windows 10, They promised to do refund, and they did all they could to not to honor our agreement."

  • "Although they claim to have a 30-day money back guarantee, once you purchase, they only return a small portion of your payment."


4.8 / 5


Product Features

  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • close Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • close Self Service Portal
  • close Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 21798 thumb
View 5 screenshots 119649 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Smart Service vs ServiceSight

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