mHelpDesk vs ServiceSight

Starting Price

$169.00/month

$10.00/month/user

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Cloud-based service management designed specifically for the self-employed or small business. If you run a small but ambitious service company ServiceSight can help you achieve your business goals.

Rating


4.3 / 5
(784)
Read All Reviews

4.8 / 5
(23)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 49

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4.7 / 5


  • "The software is very user friendly and makes planning very easy."

  • "Clear easy to use functions with 100 % customer service. Easy search facilities and easy use tabs."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


5 / 5


Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4.5 / 5


  • "Servicesight has saved us time and money, easy to navigate round the programme and great for field engineers booking and planning calls."

  • "Clear concise portal which has all required details at a single click."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4.8 / 5


Product Features

  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • close Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • close Self Service Portal
  • close Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 119649 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ServiceSight vs mHelpDesk

mHelpDesk vs ServiceSight

Share

share Share Your Comparison of ServiceSight vs mHelpDesk