EService vs HCSS Dispatcher

Rating


5 / 5
(1)


4.5 / 5
(14)

Starting Price

$29.99/month/user

$6,700.00/one-time

Best For

The EService target market is the SMB with multiple mobile staff and normally at least one office based staff member.

Civil, heavy/civil, oil & gas, and mining companies. Companies with crews, as well as those that operate and maintain heavy equipment, yellow iron, support vehicles and light pickups.

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Billing & Invoicing
  • check Call Center Management
  • close Contract Management
  • check Customer Database
  • close Inventory Control
  • check Job Management
  • check Job Tracking
  • close Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • close Technician Management
  • check Work Order Management
  • close Billing & Invoicing
  • close Call Center Management
  • close Contract Management
  • close Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • close Mobile Access
  • close Routing
  • check Scheduling
  • check Self Service Portal
  • close Service History Tracking
  • check Technician Management
  • close Work Order Management

Screenshots

View 2 screenshots 20943 thumb
View 5 screenshots 72613 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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EService vs HCSS Dispatcher

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