DSM vs Field Service Lightning vs Plexus vs ServiceTitan

Rating

(0)


4.5 / 5
(435)


5 / 5
(4)


4.5 / 5
(130)

Starting Price

Not provided by vendor

$75.00/month

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

Businesses in need of service-as-a-software solution for field services.

Service companies that are the foundation of the American economy, such as Plumbers, Electricians, HVAC, Insulation Installation, Painters, Security System and Home Automation Installers, etc..

Residential HVAC, plumbing, electrical, and garage door companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Ideal number of Users

Not provided by vendor

1 - 1000+

2 - 999

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

4.5 / 5

Customer Support


4 / 5

5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

5 / 5

4.5 / 5

Value for Money


4 / 5

5 / 5

4 / 5

Product Features

  • check Billing & Invoicing
  • close Call Center Management
  • close Contract Management
  • close Customer Database
  • close Inventory Control
  • close Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • close Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • close Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • close Routing
  • check Scheduling
  • close Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Billing & Invoicing
  • check Call Center Management
  • check Contract Management
  • check Customer Database
  • check Inventory Control
  • check Job Management
  • check Job Tracking
  • check Mobile Access
  • check Routing
  • check Scheduling
  • check Self Service Portal
  • check Service History Tracking
  • check Technician Management
  • close Work Order Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder
View 4 screenshots 54312 thumb
View 5 screenshots 95658 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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DSM vs Field Service Lightning vs Plexus vs ServiceTitan

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share Share Your Comparison of ServiceTitan vs Plexus vs Field Service Lightning vs DSM