# 2026 Capterra Shortlist for Service Dispatch | Capterra

> Discover the highest-rated & most popular Service Dispatch Software of 2026. Make Capterra Shortlist your first stop when searching for software.

Source: https://www.capterra.com/service-dispatch-software/shortlist

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# 2026 Capterra Shortlist for Service Dispatch

-   [All Products](https://www.capterra.com/service-dispatch-software/)
-   [Capterra Shortlist](https://www.capterra.com/service-dispatch-software/shortlist/)

[How it was made](#methodology)

## / Get to a better list with verified ratings & reviews

Capterra Shortlist charts the highest-rated and most popularsoftware products. Explore, save your progress, and share with colleagues. Want to learn more? [Read Full Scoring Methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)

[

](https://www.capterra.com/p/153140/Connecteam/)

## [Connecteam](https://www.capterra.com/p/153140/Connecteam/)

[4.6 (5180)](https://www.capterra.com/p/153140/Connecteam/reviews/)[View all reviews](https://www.capterra.com/p/153140/Connecteam/reviews/)

[](https://www.capterra.com/p/153140/Connecteam/)

An all-in-one employee app that's both powerful, affordable, and easy to use, especially for the mobile workforce. Start for free!

Overall Score

96/100

Popularity: 47/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.6

Features

4.5

Value for Money

4.5

Paid plans start at

$29.00Per Month

Free Trial

Free Version

Category Features

5/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/127994/Jobber/)

## [Jobber](https://www.capterra.com/p/127994/Jobber/)

[4.6 (1456)](https://www.capterra.com/p/127994/Jobber/reviews/)[View all reviews](https://www.capterra.com/p/127994/Jobber/reviews/)

[](https://www.capterra.com/p/127994/Jobber/)

Join over 250K home service pros using Jobber. Organize your business, win more jobs, and get paid 4X faster. Get started today.

Overall Score

93/100

Popularity: 44/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.6

Features

4.3

Value for Money

4.4

Paid plans start at

$39.00Per Month

Free Trial

Free Version

Category Features

5/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

## [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1003)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)[View all reviews](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

[](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Samsara’s open, secure platform helps physical operations organizations lower costs and improve safety at scale.

Overall Score

88/100

Popularity: 39/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.3

Features

4.4

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

11/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/153475/FieldPulse/)

## [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)

[4.6 (440)](https://www.capterra.com/p/153475/FieldPulse/reviews/)[View all reviews](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Learn why thousands of service dispatchers choose FieldPulse for its robust functionality, ease of use, and top-notch support.

Overall Score

84/100

Popularity: 35/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.5

Customer Service

4.7

Features

4.4

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

8/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/150053/ServiceTitan/)

## [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[4.3 (327)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)[View all reviews](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business

Overall Score

83/100

Popularity: 37/50

Ratings: 46/50

Review Breakdown

Ease of Use

4.1

Customer Service

4.0

Features

4.2

Value for Money

3.8

Paid plans start at

Not provided by the vendor

Category Features

9/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/140363/HouseCall-Pro/)

## [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

[4.7 (2739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)[View all reviews](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Housecall Pro helps home service companies dispatch technicians, set arrival windows, and track jobs—all from one intuitive platform.

Overall Score

82/100

Popularity: 38/50

Ratings: 44/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.5

Value for Money

4.6

Paid plans start at

$79.00Per Month

Free Trial

Free Version

Category Features

8/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

## Get the full software list now

### The latest prices and features straight to your inbox. Compare anytime.

[

](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)

## [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)

[4.6 (341)](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)[View all reviews](https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews/)

ServiceTrade is the software platform for commercial HVAC, mechanical, and fire contractors.

Overall Score

81/100

Popularity: 31/50

Ratings: 50/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.7

Features

4.4

Value for Money

4.5

Paid plans start at

Not provided by the vendor

Category Features

17/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/161579/OptimoRoute/)

## [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (257)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)[View all reviews](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

[](https://www.capterra.com/p/161579/OptimoRoute/)

OptimoRoute is the #1-rated route optimization for service dispatch. This easy-to-use software optimizes routes in seconds.

Overall Score

78/100

Popularity: 29/50

Ratings: 49/50

Review Breakdown

Ease of Use

4.6

Customer Service

4.6

Features

4.5

Value for Money

4.5

Paid plans start at

$35.10Per Month

Free Trial

Free Version

Category Features

10/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/194155/BuildOps/)

## [BuildOps](https://www.capterra.com/p/194155/BuildOps/)

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)[View all reviews](https://www.capterra.com/p/194155/BuildOps/reviews/)

[](https://www.capterra.com/p/194155/BuildOps/)

Software for commercial contractors that manages workflows, quoting and invoicing, service agreements, projects, and reports.

Overall Score

77/100

Popularity: 30/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.5

Features

4.2

Value for Money

4.3

Paid plans start at

Not provided by the vendor

Category Features

15/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

[

](https://www.capterra.com/p/215558/Workyard/)

## [Workyard](https://www.capterra.com/p/215558/Workyard/)

[4.7 (102)](https://www.capterra.com/p/215558/Workyard/reviews/)[View all reviews](https://www.capterra.com/p/215558/Workyard/reviews/)

[](https://www.capterra.com/p/215558/Workyard/)

Workyard lets you assign jobs, track crews via GPS, and receive real-time field updates—all in one dispatch-ready mobile platform.

Overall Score

75/100

Popularity: 27/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.8

Customer Service

4.9

Features

4.6

Value for Money

4.7

Paid plans start at

$6.00Per Month

Free Trial

Free Version

Category Features

9/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/109930/BlueFolder/)

## [BlueFolder](https://www.capterra.com/p/109930/BlueFolder/)

[4.7 (93)](https://www.capterra.com/p/109930/BlueFolder/reviews/)[View all reviews](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Software built for service professionals; centralizing work order & customer management, billing, team scheduling and more.

Overall Score

74/100

Popularity: 26/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.7

Customer Service

4.7

Features

4.4

Value for Money

4.6

Paid plans start at

$100.00Per Month

Free Trial

Free Version

Category Features

12/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/122541/Kickserv/)

## [Kickserv](https://www.capterra.com/p/122541/Kickserv/)

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)[View all reviews](https://www.capterra.com/p/122541/Kickserv/reviews/)

Easy to use & implement field service software automating your mobile work force. Manage Leads, Estimates, Jobs & Invoices. Sync to QB

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.4

Features

4.1

Value for Money

4.4

Paid plans start at

$60.00Per Month

Free Trial

Free Version

Category Features

8/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/136363/ServiceBox/)

## [ServiceBox](https://www.capterra.com/p/136363/ServiceBox/)

[4.3 (168)](https://www.capterra.com/p/136363/ServiceBox/reviews/)[View all reviews](https://www.capterra.com/p/136363/ServiceBox/reviews/)

[](https://www.capterra.com/p/136363/ServiceBox/)

Quick dispatch, schedule from calendar, find the nearest technician and get them on site quickly with mobile access and other features.

Overall Score

72/100

Popularity: 25/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.3

Features

4.1

Value for Money

4.3

Paid plans start at

$35.00Per Month

Free Trial

Free Version

Category Features

16/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/10014004/Zoho-FSM/)

## [Zoho FSM](https://www.capterra.com/p/10014004/Zoho-FSM/)

[4.6 (44)](https://www.capterra.com/p/10014004/Zoho-FSM/reviews/)[View all reviews](https://www.capterra.com/p/10014004/Zoho-FSM/reviews/)

Manage work orders efficiently, schedule services, dispatch the right resources, and deliver excellence with the one-stop FSM platform

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.2

Customer Service

4.6

Features

4.5

Value for Money

4.4

Paid plans start at

$30.00Per Month

Free Trial

Free Version

Category Features

14/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/197014/Zuper/)

## [Zuper](https://www.capterra.com/p/197014/Zuper/)

[4.5 (43)](https://www.capterra.com/p/197014/Zuper/reviews/)[View all reviews](https://www.capterra.com/p/197014/Zuper/reviews/)

[](https://www.capterra.com/p/197014/Zuper/)

Zuper helps businesses dispatch jobs faster with smart scheduling, real-time tracking, and mobile tools for field and office teams.

Overall Score

72/100

Popularity: 24/50

Ratings: 48/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.4

Features

4.4

Value for Money

4.4

Paid plans start at

Not provided by the vendor

Category Features

5/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/77264/mHelpDesk/)

## [mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)

[4.3 (824)](https://www.capterra.com/p/77264/mHelpDesk/reviews/)[View all reviews](https://www.capterra.com/p/77264/mHelpDesk/reviews/)

[](https://www.capterra.com/p/77264/mHelpDesk/)

The fastest, easiest, and highest value dispatch software to automate everything from first customer contact to getting paid.

Overall Score

72/100

Popularity: 25/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.3

Customer Service

4.4

Features

4.0

Value for Money

3.9

Paid plans start at

Not provided by the vendor

Category Features

7/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/183679/ServiceWorks/)

## [ServiceWorks](https://www.capterra.com/p/183679/ServiceWorks/)

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)[View all reviews](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

[](https://www.capterra.com/p/183679/ServiceWorks/)

Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.

Overall Score

68/100

Popularity: 25/50

Ratings: 43/50

Review Breakdown

Ease of Use

3.5

Customer Service

3.6

Features

3.6

Value for Money

3.6

Paid plans start at

$948.00Per Year

Free Trial

Free Version

Category Features

6/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[

](https://www.capterra.com/p/129634/Synchroteam/)

## [Synchroteam](https://www.capterra.com/p/129634/Synchroteam/)

[4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/)[View all reviews](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Streamline service dispatch and job management with Synchroteam. Free trial in <1 min. Live support.

Overall Score

68/100

Popularity: 21/50

Ratings: 47/50

Review Breakdown

Ease of Use

4.4

Customer Service

4.3

Features

4.1

Value for Money

4.3

Paid plans start at

$49.00Per Month

Free Trial

Free Version

Category Features

9/19

REVIEW BREAKDOWN

PRICING

PROS & CONS

[View All Service Dispatch Software](https://www.capterra.com/service-dispatch-software/)

Most Popular

Popularity Score

Popular

Highly Rated

Ratings Score

Highest Rated

To ensure objectivity and avoid any bias, Capterra Shortlist mathematically combines two key dimensions: a ratings score and a popularity score. These two dimensions are combined to plot top products on the grid and create a total score for a stack-ranked list view—all independent of vendor influence.

Date published:April 1, 2026