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Alliance Tax Solutions

1.0 (2)
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Professional Services 1 reviewers
50%
No Data to ShowReviewers haven't reported cost data for this provider yet
Owner
Overall Rating
1.0
Communication
1.0
Responsiveness
1.0
Accuracy of Timeline
Not rated
Expertise
2.5
Value for Money
1.0
Accuracy of Cost Estimates
Not rated

Where is the NO stars button. This company is ripping people off. I called like 5 months ago. I had a lien on my home. I expressed to the person on the phone that I wanted to find the fastest solution even if it meant payment plan . She just used a script reply which I am now assuming they read the same thing to everybody that calls in. I just wanted to solve to my situation in order to move on the the refi of my home. Not only they did not advise me correctly but after they charged my card upfront and have collected from me for 5 months I have not been contacted by anybody not even updated via email and everytime I try to use the website it won't even work. The only thing they DID was to file and extension for 2020 taxes and it might even be my accountant who di it. The last conversation I had over two months ago with the agent on my file was very bad. I first got a guy who asked WHAT TYPE OF UPDATE YOU WANT? I literally said to him. The weather update and how about my case status. The guy was rude, unpolite and made the stupidest question of why I was calling. Maybe, they do other things on line too. I finally got to talk to the agent who called me back, said he did not have my case on him and now not even his email works it is bouncing back. These company literally gets paid to talk, pretend they can help you and LIE to people as they already know since DAY 1 if you even qualify for any type of forgiveness. Don't believe anything they say . They will keep on stealing from you on top of what you already have to pay to IRS . I without helping you , advising you or even solving any issues. I just cancelled my card and I cannot wait to start a dispute as they have failed to serve my case EVEN when I was clear that I was looking for the best solution even if it meant to start payments right away. Horrible service, Worst advise, NO communication, No customer service. Scripted and most likely to scam you . If you thinking about calling them DONNOT. You are better off calling IRS yourself. September 24, 2021

https://www.alliancetaxsolutions.com

Atlanta, GA

Founded 2017

11-50 Employees


Tax solutions and consulting company in Atlanta, Georgia

Alliance Tax Solutions is a tax solutions provider with offices in Atlanta, Georgia, and Houston, Texas. Their team of experienced professionals who are well-versed in IRS regulations helps clients navigate the complex tax environment. Alliance Tax Solutions ensures the accuracy of financial information and prepares tax returns in proper documentation through their tax preparation services. Moreover, their tax relief services allow them to file the correct paperwork according to the filing deadlines and requirements, reducing their overall debt. Alliance Tax Solutions examines the letter received from the IRS and walk its clients through the process of resolving tax problems through its tax audit representation services. Furthermore, they offer consultation services to prevent wage garnishments, conduct tax settlement negotiations, remove temporary collection holds, and stop threatening collection letters from being sent.

Expertise

Services Offered
Industries Served
Finance & Accounting

Costs

Project CostProjects Starting at:
not provided by vendor
2 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
50%
$5K - $10K
50%
$10K+
No cost reported
Retainer CostRetainers Starting at:
not provided by vendor
1 reviewer reported retainer cost for this provider
$250 - $500
$500 - $1K
50%
$1K - $2K
$2K - $5K
$5K+
No cost reported
50%

Alliance Tax Solutions Reviews

Overall Rating

1.0

2 Reviews

Expertise
2.5
Value for Money
1.0
Accuracy of Cost Estimates
Not rated
Communication
1.0
Responsiveness
1.0
Accuracy of Timeline
Not rated

2 reviews

Verified Reviewer
Owner
Real Estate, 51-200 employees

Overall Rating
1.0
Reviewer Source
Source: UpCity
September 24, 2021
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Overall Experience: Where is the NO stars button. This company is ripping people off. I called like 5 months ago. I had a lien on my home. I expressed to the person on the phone that I wanted to find the fastest solution even if it meant payment plan . She just used a script reply which I am now assuming they read the same thing to everybody that calls in. I just wanted to solve to my situation in order to move on the the refi of my home. Not only they did not advise me correctly but after they charged my card upfront and have collected from me for 5 months I have not been contacted by anybody not even updated via email and everytime I try to use the website it won't even work. The only thing they DID was to file and extension for 2020 taxes and it might even be my accountant who di it. The last conversation I had over two months ago with the agent on my file was very bad. I first got a guy who asked WHAT TYPE OF UPDATE YOU WANT? I literally said to him. The weather update and how about my case status. The guy was rude, unpolite and made the stupidest question of why I was calling. Maybe, they do other things on line too. I finally got to talk to the agent who called me back, said he did not have my case on him and now not even his email works it is bouncing back. These company literally gets paid to talk, pretend they can help you and LIE to people as they already know since DAY 1 if you even qualify for any type of forgiveness. Don't believe anything they say . They will keep on stealing from you on top of what you already have to pay to IRS . I without helping you , advising you or even solving any issues. I just cancelled my card and I cannot wait to start a dispute as they have failed to serve my case EVEN when I was clear that I was looking for the best solution even if it meant to start payments right away. Horrible service, Worst advise, NO communication, No customer service. Scripted and most likely to scam you . If you thinking about calling them DONNOT. You are better off calling IRS yourself.
Other Contributing Factors: Industry Focus
J Carter avatar
J Carter
President and Founder
Think Tanks, Unspecified

Overall Rating
1.0
Reviewer Source
Source: UpCity
February 9, 2021
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $500-$1,000 monthly
Overall Experience: 1. Lack of communication- I was told several times over the past 6 months by my Rep that I would receive updates within a specific time frame and I always had to follow up weeks after had I never received the communication. 2. Lack of professionalism- Many times I have been told “I don’t know” “I don’t know what to tell you” and “I can’t help you” after asking for assistance with getting updates or reaching Matthew and or someone who could help me. As I was told by one of their Directors that “the calls are recorded” so there is no denying it. 3. Lack of effort on my case- I never expected a miracle or a fast resolution but, I was told on several occasions that no one could speak with me because they are busy on other cases. This alone tells me that my case has not been a priority. This was told to me not once, not twice, not three times but on SEVERAL occasions. Again, all calls are recorded so there is no denying it.
Other Contributing Factors: Reputation

Locations

Headquarters:
Atlanta, GA