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ImpactWorks

5.0 (17)
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IT & Software Development 10 reviewers
59%
PROJECT COST
$5K - $10Kper project8 reviewers | 47%

RETAINER COST
$2K - $5Kper month6 reviewers | 35%
Ryan Risley avatar
Ryan RisleyCMO
Overall Rating
5.0
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0

ImpactWorks collaborated with us on several client projects, providing social media and SEO, as well as Facebook and Google Ads expertise. Having ImpactWorks SME's on the team was a huge value add to our clients. The projects always went smoothly and it was a pleasure working with them. We are looking forward to similar partnerships moving forward.September 23, 2019

https://impactworks.com

Wilmington, NC

Founded 1998

11-50 Employees


Inbound marketing agency located in North Carolina

ImpactWorks is a digital agency that has helped companies accelerate sales by developing and implementing marketing strategies across multiple channels since its founding in 1998. The agency specializes in website design and development, search engine optimization (SEO) for better Google search rankings and lead generation, social media marketing (SMM), content creation for effective communication with the target audience, and pay-per-click (PPC) advertising. ImpactWorks partners with Amazon website services to provide secure server solutions from setup to maintenance and backups; in addition, their team also offers mobile marketing services such as mobile websites, SMS and search campaigns, HTML5 and CSS3 development, mobile commerce, 2D barcodes, app development, and display campaigns.

Expertise

Industries Served
Retail, Consumer Goods & Services | Hospitality, Dining, Event & Travel | IT & Software Development | Health & Medicine | Public, Non Profit & Religious Organizations

Costs

Project CostProjects Starting at:
$1.5K each
13 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
6%
$5K - $10K
47%
$10K+
24%
No cost reported
24%
Retainer CostRetainers Starting at:
$500 monthly
12 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
6%
$1K - $2K
29%
$2K - $5K
35%
$5K+
No cost reported
29%

ImpactWorks Reviews

Overall Rating

5.0

17 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • Their enthusiasm for excellence shines through in every project.
  • The project was completed on schedule and they clearly understand our vision.
  • They assumed responsibility for the technical procedures and are an incredibly helpful partner.
  • The team did beyond our expectations ,Increased traffic and impressions clearly indicated heightened visibility

Cons:

  • With ImpactWorks exceptional results, you might set high standards for future projects.
  • Communication is always top-notch, no con during the project.
  • No con, I have great experience working with them
  • I didn't see any con while working with impactworks team, they were open in all the processes

17 reviews

Ryan Risley avatar
Ryan Risley
CMO
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 23, 2019
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: $500-$1,000 monthly
Overall Experience: ImpactWorks collaborated with us on several client projects, providing social media and SEO, as well as Facebook and Google Ads expertise. Having ImpactWorks SME's on the team was a huge value add to our clients. The projects always went smoothly and it was a pleasure working with them. We are looking forward to similar partnerships moving forward.
Other Contributing Factors: Specific Service Offering, Reputation, Variety Of Services Offered, Technical Expertise
Mark Burgess
Financial Advisor
Accounting, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The way they take their time to explain what is needed and how it needs to be done in a clear and professional manner is a great approach and it should be encouraged.
Cons:
They are not perfect but they did an amazing job, we had different points of view on the best approach to work but asides that they did amazingly well.
Reviewer Source
Source: UpCity
August 9, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $1,000-$2,000 monthly
Overall Experience: I really love the efforts put in place by the impactworks team, though it was clouded with disagreement regarding hiw best to go on the project they were able to clarify their work pattern and i must say they did amazingly well. Best team to work with
Other Contributing Factors: Cost, Industry Focus, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Andrew Hill
Marketing Manager
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The level of impactworks expertise on our project was outstanding.
Cons:
We didn't see any setbacks, thus they will be our sole option.
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: $2,000-$5,000 monthly
Overall Experience: I spoke with impactworks about giving our company a makeover. The group saw elements of our company as we would like prospective clients and partners to see them. The team accomplished this with skill, using branding and conceptual suggestions to connect the connections. Since our consultation, we have successfully established a number of agreements with suppliers, and I have no doubt that the makeover was essential to our success. Impactworks will be our only option moving forward.
Other Contributing Factors: Industry Focus, Location, Portfolio, Specific Service Offering, Technical Expertise
Grace Cottrell
Global Digital Manager
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Impactworks was amazing at helping us figure out our brand and marketing plan. They pinpointed who our ideal customers are and what sets us apart.
Cons:
Consulting can get pricey, but the investment in a strong brand for the long run was worth it for us.
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Impactworks helped us refine our brand message and develop a clear marketing strategy. They identified our target audience and what makes us unique. The team was insightful and creative, guiding us through brand positioning and crafting messaging that resonates. We feel confident moving forward with a stronger brand identity.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Nick Liddell
CEO
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
They assumed responsibility for the technical procedures and are an incredibly helpful partner.
Cons:
I didn't see any con while working with impactworks team, they were open in all the processes
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $1,000-$2,000 monthly
Overall Experience: Impactworks worked with us to create our website from the ground up and contributed to its overall design. The platform's material was primarily given by us, It was a pleasure to work with the team and very patient in attending to our needs. They delivered their on time. I would strongly advise anyone looking for web development experience to check out impactworks.
Other Contributing Factors: Cost, Location, Reputation, Variety Of Services Offered
Lanny Macmillan
Managing Director
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The team's enthusiasm, real concern for the consumer, and strategic approach have really impressed me.
Cons:
I didn't find any con while working with them.
Reviewer Source
Source: UpCity
June 21, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: I've worked with several digital marketing firms before, but none compare to impactworks . Their reputation management services have helped us maintain a spotless online presence, and their social media marketing strategies have increased our engagement by over 500%! The expertise and guidance have been invaluable. 5 stars isn't enough - I'd give them 10 stars if I could.
Other Contributing Factors: Cost, Industry Focus, Portfolio, Reputation, Technical Expertise
Harrlet Ford
Marketing Manager
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Impactworks seriously helped us get noticed online. They made our website rank higher in searches and their social media stuff is actually engaging.
Cons:
It takes a little time to see results with SEO, but it's definitely working.
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $1,000-$2,000 monthly
Overall Experience: They boosted our online presence! Their SEO expertise increased website traffic and social media campaigns are engaging. We see results and their team is always available to answer questions. Recommend for businesses wanting to grow online.
Other Contributing Factors: Cost, Industry Focus, Reputation, Specific Service Offering, Technical Expertise
Bryant Lewis
Owner
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Their responsiveness to our needs and proactive approach to problem-solving contributed to a positive collaboration
Cons:
Communication was great, we are really impressed.
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Impactworks has not only met our expectations, but has set a new standard for us in UI/UX design and development. Their work has had a significant impact on our organization, and we highly recommend their services to any organization seeking top-tier design and development expertise.
Other Contributing Factors: Cost, Industry Focus, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Kaitlin Hutchinson
Vice President
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The project was completed on schedule and they clearly understand our vision.
Cons:
Communication is always top-notch, no con during the project.
Reviewer Source
Source: UpCity
January 20, 2025
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: $1,000-$2,000 monthly
Overall Experience: I've been thoroughly impressed with ImpactWorks web development and design team. They consistently provided prompt and expert solutions to my queries and offered timely assistance whenever I needed it. ImpactWorks is a truly exceptional find, and their work has made a significant impact on our online presence.
Other Contributing Factors: Cost, Industry Focus, Reputation, Specific Service Offering
Tony Veloso
Director
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The team did beyond our expectations ,Increased traffic and impressions clearly indicated heightened visibility
Cons:
No con, I have great experience working with them
Reviewer Source
Source: UpCity
October 25, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Working with impactworks has been a game-changer for our online presence. Their team is incredibly knowledgeable and keeps us up-to-date on the latest trends. They increased our website traffic and leads through strategic campaigns.
Other Contributing Factors: Cost, Industry Focus, Location, Portfolio
Pamela Burke
District Manager
Food & Beverages, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Their enthusiasm for excellence shines through in every project.
Cons:
With ImpactWorks exceptional results, you might set high standards for future projects.
Reviewer Source
Source: UpCity
January 20, 2025
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: $2,000-$5,000 monthly
Overall Experience: I've had the delight of working with ImpactWorks , and their professionalism, knowledge, and friendly approach exceeded expectations. Clear communication, timely delivery, and a passion for excellence make them a valued partner.
Other Contributing Factors: Industry Focus, Reputation, Technical Expertise
Doral Doc
VP Marketing
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 23, 2019
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $1,000-$2,000 monthly
Overall Experience: ImpactWorks designed and developed the Doral Orthopedic Center's website which does a great job of communicating the DOC's services, expertise of on-site physicians, and capabilities of the various departments. By positioning the mission and vision of the Center through digital inbound marketing techniques, Impactworks has figured out the formula for combining best practices in social media, SEO and Google Ads campaigns to amplify our brand's message.
Other Contributing Factors: Reputation, Technical Expertise, Portfolio, Variety Of Services Offered, Industry Focus, Cost, Specific Service Offering
Bill Warner avatar
Bill Warner
Executive Director
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 11, 2019
Frequency: Single Project
Cost Per Project: Unspecified
Overall Experience: Dante is very knowledgeable and very experienced in marketing. He does thoughtful and thorough work and prides himself on completing work on time. He has been a great advisor during this process as well.
Other Contributing Factors: Variety Of Services Offered, Technical Expertise
Mikki Firor avatar
Mikki Firor
CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 16, 2019
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: ImpactWorks designed and built an amazing website for TrovatoLLC.com and really helped me understand the Inbound Marketing process. They fully integrated the Hubspot platform into my online presence and made sure that I got the best results from visitors to my website as well as using the CRM, Sales, and Marketing tools as a whole. I would recommend engaging ImpactWorks on any of your digital marketing or website design and development needs.
Other Contributing Factors: Cost, Reputation, Portfolio, Technical Expertise, Variety Of Services Offered, Industry Focus
Doug Clayton avatar
Doug Clayton
CEO
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 16, 2019
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: Confidential
Overall Experience: ImpactWorks was instrumental in helping us with our Inbound Marketing efforts, Online Review Management and SEO. They got to know our business and were able to identify our buyer personas so we could better market online. I highly recommend contacting them to help increase sales and traffic to your website.
Other Contributing Factors: Technical Expertise, Cost, Portfolio, Reputation

Media


Locations

Headquarters:
Wilmington, NC