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ByteTime Computing

5.0 (14)
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Health & Medicine 6 reviewers
60%
PROJECT COST
$10K+per project5 reviewers | 36%

RETAINER COST
$250 - $500per month2 reviewers | 14%
Katy EndoDentist/Owner
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated

ByteTime Computing has been servicing our computers for at least 10 years now and we have been very pleased with their response time to any issues that present themselves (which is not very often, thanks to their quality installations on our computers). They also have made recommendations and performed upgrades to our computer systems and server with very little downtime, so we were able to keep our business running without disruption. We are able to access our computers 24/7 with remote access with safety firewalls and security always kept at a high level. Finally, ByteTime is responsible and has been responsible for our data backup and server redundancy from day one. I would definitely recommend ByteTime Computing to anyone requiring Computer Maintenance, Installation, Internet Security and/or data storage.October 1, 2020

https://bytetimecomputing.com

Katy, TX

Founded 2007

11-50 Employees


IT management and cybersecurity agency

ByteTime Computing is an IT support agency that provides best-in-class cybersecurity, digital marketing, and managed IT services for technology-dependent businesses in Houston. Since 2007, ByteTime Computing has functioned as an outsourced IT support team for 500+ clients across eight states and three countries. As a full IT provider, ByteTime Computing takes an all-inclusive approach to managing your entire network from voltage cabling installation to network security coverage. ByteTime range of services includes comprehensive cybersecurity, cable installation, SEO, web development, consulting/project management, cloud computing, and data backup.

Expertise

Industries Served
Hospitality, Dining, Event & Travel | Health & Medicine | Real Estate

Costs

Project CostProjects Starting at:
$10K each
6 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
7%
$10K+
36%
No cost reported
57%
Retainer CostRetainers Starting at:
$2K monthly
7 reviewers reported retainer cost for this provider
$250 - $500
14%
$500 - $1K
14%
$1K - $2K
14%
$2K - $5K
7%
$5K+
No cost reported
50%

ByteTime Computing Reviews

Overall Rating

5.0

14 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated

14 reviews

Katy Endo
Dentist/Owner
Medical Practice, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 1, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $500-$1,000 monthly
Overall Experience: ByteTime Computing has been servicing our computers for at least 10 years now and we have been very pleased with their response time to any issues that present themselves (which is not very often, thanks to their quality installations on our computers). They also have made recommendations and performed upgrades to our computer systems and server with very little downtime, so we were able to keep our business running without disruption. We are able to access our computers 24/7 with remote access with safety firewalls and security always kept at a high level. Finally, ByteTime is responsible and has been responsible for our data backup and server redundancy from day one. I would definitely recommend ByteTime Computing to anyone requiring Computer Maintenance, Installation, Internet Security and/or data storage.
Other Contributing Factors: Cost, Specific Service Offering, Location, Reputation, Industry Focus, Portfolio, Variety Of Services Offered, Technical Expertise
Morgan Fuhriman
Executive Assistant
Hospitality, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 5, 2020
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $500-$1,000 monthly
Overall Experience: BT guys are great to work with! They have an amiable team of computer gurus who are very patient working with our team of less technologically-adept personnel (shout-out to Paul, Will, and Noah... thank you!). The response time for service requests is almost always same-day and their remote control capabilities have been ideal for a high risk care center like ours. This is our first time with a real IT Management group and we have been nothing but pleased with our service. We currently use the top tier level of service and feel like we’ve gotten our monies worth as we’ve ironed out all the kinks that come with switching to managed IT. The cost and service have been a great fit for our nonprofit—we highly recommend considering BT!
Other Contributing Factors: Technical Expertise, Reputation, Specific Service Offering, Variety Of Services Offered, Cost
Shad Hanis
President Hanis Stevenson Orthodontics
Hospital & Health Care, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 30, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: I used ByteTime for all of the IT needs at my orthodontic office and was very pleased with their service, availability, technical skill, and help to my office. From our network, data backup, new build of office, and any problems that arose they were always available to help us resolve any and all issues. I ha e nothing but positive things to say about this group and would recommend. They are also just a really nice, friendly, and caring group of individuals.
Other Contributing Factors: Cost, Technical Expertise, Reputation, Variety Of Services Offered
Gary Vucekovich
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 24, 2020
Cost Per Project: Unspecified
Overall Experience: “For the past 19 years ForeSight Services Group has leased five separate office spaces, but in July 2014 we made an enormous investment by purchasing our first commercial building. We took proposals from three IT companies to design and set up wiring, phone system, Wi-FI, computers, surround sound, etc., throughout the building before moving our employees in. We hired ByteTime Computing, Inc., and they brought in their IT team to work on Saturday and Sunday so we could be open Monday morning to conduct business. I was anxious over the weekend, but Monday came and everything worked like clockwork. ByteTime did an outstanding job, and delivered on everything we agreed to. A very professional company.” More recent comments: We've reached out to ByteTime many times for consultation since our initial payment of services dating back several years ago, and every time they have responded quickly and professionally with direction and guidance. All of this without being invoiced for their consultation. Great service! Gary Vucekovich, ForeSight Services Group, Inc
Remedy Roofing
CEO
Construction, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: I have always found ByteTime Computing technicians to be understanding, professional, knowledgeable, responsive, and trustworthy. They possess excellent communication skills and cater to our needs. ByteTime Computing is an excellent company to work with. -Greg A, Katy, TX
Other Contributing Factors: Reputation
Amber Garcia
Owner
Medical Practice, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Less than $500 monthly
Overall Experience: I’ve worked with Bytetime since opening my business 4 years ago. They are prompt in handling any IT issues I’ve had and are very honest in their recommendations and pricing. I highly recommend them. I’ve referred several friends to Bytetime over the last several years.
Other Contributing Factors: Industry Focus, Reputation, Technical Expertise
Amber Garcia
Owner
Medical Practice, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Less than $500 monthly
Overall Experience: I have nothing but wonderful things to say about Bytetime! Any IT issues from build out of my office to today, they’ve handled professionally and quickly. I’ve recommended their services to several people.
Other Contributing Factors: Industry Focus, Technical Expertise
Stylish Interiors
Sales Rep
Construction, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: Unspecified
Overall Experience: "From inception to launch, our experience with ByteTime has been great! Their work was completed on-time and on-budget. They always responded very quickly, friendly, and were always professional. In the end, they delivered a beautifully designed website that has the look and function our company was hoping to achieve. Now, they meet every maintenance request with an extremely quick turn-around time. We definitely recommend their services to anyone looking for website design. Thanks for all the work in making our website look fresh and new!" - Justin Holliday | Stylish Carpets | Conroe, TX
Verified Reviewer
Accounting Manager
Real Estate, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $2,000-$5,000 monthly
Overall Experience: Byte Time has been our IT provider since 2015 with impeccable service. They are a world class organization and I would recommend them without hesitation. Patrick is always responsive and goes above, and beyond, for the well-being of our company.
Other Contributing Factors: Variety Of Services Offered, Specific Service Offering, Reputation, Technical Expertise, Cost
Dianna Hudson
Owner/Consultant
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 30, 2020
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I feel very secured and empowered to know that ByteTime is at work for me to provide the best IT, SEO, Web design...whatever my need is, upgrade, add-on or fix they do it with class and excellence. I am so blessed to have been referred to them by a client 5+ years ago. I highly recommend them to all of my clients in Healthcare, Retail, Food service and Real Estate.
Other Contributing Factors: Location, Variety Of Services Offered, Industry Focus, Technical Expertise, Specific Service Offering, Reputation
Jenn Henson
Periodontal and Implant Surgeons of Houston.
Medical Practice, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: They’re amazing! Very quick at responding when you send a request for help. Extremely knowledgeable and always have the answer us! They are all very kind and help you understand what they are doing so you have knowledge about it also. I recommend Byte Time computing to everyone!
Other Contributing Factors: Reputation, Variety Of Services Offered
Minesh Patel
Doctor
51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 24, 2020
Cost Per Project: Unspecified
Overall Experience: ByteTime Computing is the name we would recommend to every company seeking a committed IT Service Provider. They have become our long-term technology partner for most of our locations. Our relationship covers multiple areas such as support, backups, upgrades, monitoring, workstation setups, security, etc. ByteTime Computing has a professional and knowledgeable staff and willing to endeavor best efforts to ensure project success. -Dr. Minesh Patel, Floss Dental
Dianne Favro
Vice President
51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 24, 2020
Cost Per Project: Unspecified
Overall Experience: ByteTime Computing offers timely service and has experienced technicians who are courteous and respectful. They have affordable monthly rates and I cannot say enough good things about them. They are true to their commitment and my office has really enjoyed working with them. -Diane Favro, The Comp Solutions Network
Greg Armin
Founder
51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 22, 2020
Cost Per Project: Unspecified
Overall Experience: I have always found ByteTime Computing technicians to be understanding, professional, knowledgeable, responsive, and trustworthy. They possess excellent communication skills and cater to our needs. ByteTime Computing is an excellent company to work with.

Media


Locations

Headquarters:
Katy, TX