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Ruckus Marketing

4.9 (21)
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Retail, Consumer Goods & Services
4 reviewers
44%
No Data to ShowReviewers haven't reported cost data for this provider yet
Megan Mehl avatar
Megan MehlMarketing Director
Overall Rating
4.9
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
I’ve worked with dozens of agencies in the past, but my experience working with Ruckus stands out as one of the most successful agency partnerships I’ve ever had. From their initial proposal to execution and follow up, I was consistently impressed. My company worked with them on some major corporate initiatives that revolved around re-branding (which included the creation of a new logo, brand guidelines, and numerous print and digital materials for B2B marketing) and building out a new corporate website. Ruckus’ team is extremely organized and process-oriented, and I felt that they delivered support and value well above what I was expecting based on our agreement. I was particularly impressed by the early brainstorm sessions where they were able to pull valuable information out of some of our more reticent executives and turn that into a fully-formed vision for our corporate brand. I also appreciated the excellent communication, support, and “can-do” attitude that I witnessed in our day-to-day interactions. I’m very Type A and can be a demanding and difficult client, but they were always receptive to (and patient with) my feedback, edits, and shifting priorities. They have a lot of talent on their team, and they do a very good job of bringing in the experts for each piece of the puzzle (for example, we worked with different team members for different types of projects or different stages of the process). All the while, I always felt as though I was their only client – which is important to me, because nothing is worse than getting a stellar sales pitch from an agency and then seeing the service fall off either immediately or down the line. Ruckus was not only able to execute my vision, but surpass it. I look forward to partnering with them again in the future.April 14, 2023

https://www.ruckusmarketing.com

New York, NY

Founded 2005

51-100 Employees

Digital marketing and brand management solution

Ruckus is a full-service, brand management and digital marketing agency that partners with brands, creators and influencers. It helps companies grow by leveraging a strategic expertise to design and build programs that drive action. The agency works strategically to build integrated experiences teams can learn from and replicate on a daily basis.

Expertise

Services Offered
Advertising|Branding|Content Marketing|Custom Software Development|Digital Marketing|Full Service Digital|Marketing Analytics|Mobile App Development|PPC|SEO|Social Media Marketing|User Experience Design|Video Production|Web Design|Web Development
Industries Served
Retail, Consumer Goods & Services | Transportation | Finance & Accounting | Arts & Entertainment | Construction | Education & Learning | Professional Services | Government | Health & Medicine | IT & Software Development | Hospitality, Dining, Event & Travel | Public, Non Profit & Religious Organizations | Real Estate

Costs

Project CostProjects Starting at:
not provided by vendor
9 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
5%
$10K+
38%
No cost reported
57%
Retainer CostRetainers Starting at:
$5K monthly
4 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
5%
$1K - $2K
5%
$2K - $5K
$5K+
10%
No cost reported
81%

Ruckus Marketing Reviews

Overall Rating

4.9

21 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated

Pros:

  • out-of-the-box ideas, willingness to run with our ideas and make them come to life

  • Ruckus has put together some exceptional design work for our website, helping to elevate the look and feel of our brand and provide a favorable online experience. They also have an excellent project manager (shoutout to Melissa!) who always ensures projects remain on track, that all parties have the correct information necessary and that we are constantly in alignment with our goals for each project.

  • I picked Ruckus because they are a boutique agency by design. Given their very varied and extensive experience, I felt very confident that Ruckus would not only be able to address my needs as a startup, but would also have the bandwidth and expertise to follow me as my business grows. Their always personalized service to my company's needs is exactly what I need as I build my website from scratch, and determine how my marketing strategy would translate through my design and branding.

  • I liked the agency's approach to learning about our firm and the types of clients we have and services we offer. They pulled together all of the input from my team to ultimately design a website that addressed all of the various journeys that visitors were likely to want to take. They also helped us think through what exactly we wanted to convey to our visitors in a constructive way.

Cons:

  • they are great to work with, I'd say, if anything, more frequent communication on project status

  • While we have some great email marketing designs from Ruckus, we would like to see more in-depth analytics/strategy post-email campaigns.

  • I really have no complaints. The project was completed on schedule and on budget.

  • If you are expecting cheap work, Ruckus is probably not for you. Although their pricing stayed competitive, they hire highly skilled professionals and that does come at a cost.

21 reviews

Recommended
Megan Mehl avatar
Megan Mehl
Marketing Director
Retail, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: I’ve worked with dozens of agencies in the past, but my experience working with Ruckus stands out as one of the most successful agency partnerships I’ve ever had. From their initial proposal to execution and follow up, I was consistently impressed. My company worked with them on some major corporate initiatives that revolved around re-branding (which included the creation of a new logo, brand guidelines, and numerous print and digital materials for B2B marketing) and building out a new corporate website. Ruckus’ team is extremely organized and process-oriented, and I felt that they delivered support and value well above what I was expecting based on our agreement. I was particularly impressed by the early brainstorm sessions where they were able to pull valuable information out of some of our more reticent executives and turn that into a fully-formed vision for our corporate brand. I also appreciated the excellent communication, support, and “can-do” attitude that I witnessed in our day-to-day interactions. I’m very Type A and can be a demanding and difficult client, but they were always receptive to (and patient with) my feedback, edits, and shifting priorities. They have a lot of talent on their team, and they do a very good job of bringing in the experts for each piece of the puzzle (for example, we worked with different team members for different types of projects or different stages of the process). All the while, I always felt as though I was their only client – which is important to me, because nothing is worse than getting a stellar sales pitch from an agency and then seeing the service fall off either immediately or down the line. Ruckus was not only able to execute my vision, but surpass it. I look forward to partnering with them again in the future.
Other Contributing Factors: Cost, Location, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Noah Wossen avatar
Noah Wossen
Managing Director of Operations
Consumer Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: Ruckus' team was great. They bring a diversity of talent that have skillset in copy, design, developing brand identity, and marketing. They were great with communication, quality of work, and providing insight to help us make the right decisions, as opposed to just doing exactly what we ask. It was great working with the team, and felt very collaborative, and not like a traditional client-vendor relationship. Definitely recommend if you're looking for a powerhouse to either create, or enhance your branding / design assets.
Other Contributing Factors: Cost, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Kelley Bertoli avatar
Kelley Bertoli
Unspecified
Overall Rating
4.0
Pros:
Ruckus has put together some exceptional design work for our website, helping to elevate the look and feel of our brand and provide a favorable online experience. They also have an excellent project manager (shoutout to Melissa!) who always ensures projects remain on track, that all parties have the correct information necessary and that we are constantly in alignment with our goals for each project.
Cons:
While we have some great email marketing designs from Ruckus, we would like to see more in-depth analytics/strategy post-email campaigns.
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: Our overall experience with Ruckus has been a positive one. They've worked hard to help us elevate our brand from a design perspective, providing quality work and excellent turnaround time. We also like how the lines of communication are always open with their team, creating a successful and friendly working environment.
Shane Baglini avatar
Shane Baglini
Director of Marketing
Education Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: The team at Ruckus helped us produce our best and most successful web and video content in recent memory. Their knowledge and creativity always took our content to the next level, above and beyond the rest of our industry.
Other Contributing Factors: Location, Portfolio, Reputation, Specific Service Offering, Technical Expertise
Celine Raymond avatar
Celine Raymond
Unspecified
Overall Rating
5.0
Pros:
I picked Ruckus because they are a boutique agency by design. Given their very varied and extensive experience, I felt very confident that Ruckus would not only be able to address my needs as a startup, but would also have the bandwidth and expertise to follow me as my business grows. Their always personalized service to my company's needs is exactly what I need as I build my website from scratch, and determine how my marketing strategy would translate through my design and branding.
Cons:
If you are expecting cheap work, Ruckus is probably not for you. Although their pricing stayed competitive, they hire highly skilled professionals and that does come at a cost.
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: I would definitely recommend Ruckus to any business looking for customized marketing and wed design.
Ginger Selvanik
Director of Operations
Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $500-$1,000 monthly
Overall Experience: Highly Recommend! They are innovative, creative, and results-driven. The consistency in their communication is optimal. It is clear our success is their top priority.
Other Contributing Factors: Cost, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Verified Reviewer
Founder
Consumer Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: Ruckus is a multi-disciplinary leader and truly a full service agency. From brand development and packaging to web development and SMO, even media asset creation - using them across their full suite of expertise has allowed us to benefit from synergies and team communication we would never have been able to achieve if we had split up these services with different providers. We have experienced them go above and beyond on numerous occasions and they are definitely the team you want in your corner working side by side with you to build your brand. A very accessible team with a long term partnership mindset.
Other Contributing Factors: Cost, Portfolio, Technical Expertise, Variety Of Services Offered
Seth Lofgreen avatar
Seth Lofgreen
VP of Growth
Consumer Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: The Ruckus team was great to work with: responsive, reliable, and pro-active.
Other Contributing Factors: Reputation, Specific Service Offering, Technical Expertise
Hazel Wheldon
CEO
Information Technology and Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: The team were fantastic to work with. They got up to speed on our industry very quickly, asked hard questions of us and made us really think about what we wanted and where we wanted to position ourselves. They provided valuable independent advice, listened well to our feedback but pushed back when they felt we were being stubborn. It was a great experience that moved our branding and brand identity into the 21st Century. The reaction from our customers and competitors has been very positive. Thank you Team Ruckus
Other Contributing Factors: Portfolio, Reputation, Variety Of Services Offered
Jack Noble avatar
Jack Noble
Unspecified
Overall Rating
5.0
Pros:
I liked the agency's approach to learning about our firm and the types of clients we have and services we offer. They pulled together all of the input from my team to ultimately design a website that addressed all of the various journeys that visitors were likely to want to take. They also helped us think through what exactly we wanted to convey to our visitors in a constructive way.
Cons:
I really have no complaints. The project was completed on schedule and on budget.
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: The entire team was very professional, and we are proud of the end result. We have received a number of compliments from our clients and peers.
Crime Victims Council
Senior Outreach Educator
Non-Profit Organization Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Working with Ruckus has been a pleasant and easy experience. Their team started by taking the time to really get to know our agency and values. They have been patient in sharing their techniques and processes with our staff, who are not familiar with this field. The process behind the product and the final product they produce has been amazing.
Other Contributing Factors: Cost, Portfolio, Specific Service Offering, Technical Expertise
Justin Beegel avatar
Justin Beegel
Unspecified
Overall Rating
5.0
Pros:
The strategic approach they took was what stood out to me the most, versus just taking orders and building. They took the time to help develop the proper strategy to ensure we attain certain goals, and then built a plan around that.
Cons:
I honestly didn't have any complaints with the process or with them as a company
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: Phenomenal experience working with Ruckus. It's obvious to see why this company is doing as well as they are, given how they approach projects, and the teams that get assigned to you. I highly recommend working with them.
David Goldberg avatar
David Goldberg
Unspecified
Overall Rating
5.0
Pros:
Perfect balance of taking direction and giving advice. Do a great job of scoping out entire project beforehand. Also just good, nice people to work with.
Cons:
There wasn't really anything negative about the experience. If I had to choose anything, it was a lack of a central portal for communications.
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: Overall, I'd use Ruckus again (this was 2nd time), and would recommend them to others. They are trustworthy and knowledgable, and include me in the process.
Max Garweg avatar
Max Garweg
Unspecified
Overall Rating
5.0
Pros:
Ruckus has an incredible design team and some innovative marketing ideas. They are also great at helping startups develop their business models.
Cons:
I have no complaints with my experience working with Ruckus. Everything was too notch.
Reviewer Source
Source: UpCity
April 14, 2023
Cost Per Project: Unspecified
Overall Experience: Ruckus designed our website and our mobile app. They helped us develop our business model, and are currently working with us on our pitch deck. I would highly reccomend Ruckus to anyone in need of Web Design and Marketing.
Matthew Kramer
VP Product
Sports, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: If you want to take your brand to the next level - Ruckus is how to do it. Across all services offered it's been fantastic
Other Contributing Factors: Cost, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered

Media

Locations

Headquarters:
New York, NY