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iLocalHero

5.0 (49)
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Health & Medicine 11 reviewers
27%
PROJECT COST
$1K - $2.5Kper project16 reviewers | 33%

RETAINER COST
$250 - $500per month12 reviewers | 24%
Max Arata avatar
Max ArataPartner
Overall Rating
5.0
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0

We started working with Sean and his iLocal Hero team over two years ago, our first project was to develop a Real Estate website that showcases luxurious and exclusive properties in Costa Rica. Since then we pretty much married with Sean and his team, we developed another website for a large tourism development project and we have given them the management of our social media platforms. What we like about iLocal Hero is their availability, their creativity and their efficiency with costs.February 2, 2023

https://www.ilocalhero.com

Chicago, IL

Founded 2020

11-50 Employees


Local Digital Marketing Agency based in Chicago, Illinois

iLocalHero is a digital marketing agency in Chicago, Illinois which focuses on helping local businesses amplify their online presence. They have an in-house team of experts who deliver services across all major digital marketing avenues and give results by using industry-leading technologies. iLocalHero offers a cost-effective way to reach the target audience through its content marketing services. They distribute relevant content by creating helpful content that builds customer trust and connection. Their email marketing service reaches out to clients and turns this into an opportunity to send them content that will turn into new sales. Their process includes creating a plan, setting up an account with email marketing tools, email design, analytics and reporting, and email automation. iLocalHero also offers WordPress development incorporated with SEO, social media marketing, Google Ads, and conversion tracking through forms, chats, and calls for small businesses.

Featured Video Review

Devin H.iLocalHero Client Review
5.0
iLocalHero Client Review

Expertise

Industries Served
Construction | Retail, Consumer Goods & Services | Health & Medicine | Hospitality, Dining, Event & Travel | Public, Non Profit & Religious Organizations | IT & Software Development | Legal | Real Estate | Professional Services

Costs

Project CostProjects Starting at:
$1K each
35 reviewers reported project cost for this provider
Less than $1K
10%
$1K - $2.5K
33%
$2.5K - $5K
8%
$5K - $10K
14%
$10K+
6%
No cost reported
29%
Retainer CostRetainers Starting at:
$500 monthly
31 reviewers reported retainer cost for this provider
$250 - $500
24%
$500 - $1K
22%
$1K - $2K
12%
$2K - $5K
4%
$5K+
No cost reported
37%

iLocalHero Reviews

Overall Rating

5.0

49 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • By far the easiest and most honest team i have worked with in regards to SEO, website build, google, etc.
  • They provided additional marketing material than what was on our working contract.
  • Their ability to explain and support me on challenging business issues related to SEO and Social Media.
  • The biggest benefit to working with iLocalHero is their understanding of how their activity tie into all of the other business activities in a holistic way. They focus on driving revenue and profitability, not just marketing metrics.

Cons:

  • I mean this honestly, there are no cons, they are amazing.
  • I had to say several times that I wanted marketing materials to center people of color and of various shapes and sizes.
  • We are pleased that they continue to simplify the generated data into actionable dashboards. These tools are invaluable for making informed business decisions and allocating resources effectively.
  • Had a better idea of all the services they offered from Day 1.

49 reviews

Max Arata avatar
Max Arata
Partner
Real Estate, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 2, 2023
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: Less than $500 monthly
Overall Experience: We started working with Sean and his iLocal Hero team over two years ago, our first project was to develop a Real Estate website that showcases luxurious and exclusive properties in Costa Rica. Since then we pretty much married with Sean and his team, we developed another website for a large tourism development project and we have given them the management of our social media platforms. What we like about iLocal Hero is their availability, their creativity and their efficiency with costs.
Other Contributing Factors: Technical Expertise, Cost, Reputation, Variety Of Services Offered
Philippe-Antoine Defoy avatar
Philippe-Antoine Defoy
President
Real Estate, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 20, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $500-$1,000 monthly
Overall Experience: I've been using iLocalHero for their marketing services to help me with the marketing and advertising of my property in Playas Del Coco in Costa Rica. Their services are impecable and I'm highly satisfied by all of their services.
Other Contributing Factors: Cost, Portfolio, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Jake Myers
Founder/CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 20, 2023
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $500-$1,000 monthly
Overall Experience: I had been frustrated with some previous marketing and design agencies I had hired, and only when I was referred to iLocalHero from someone I trusted did I begin to see things get to a better place with my site. iLocalHero fixed so many errors, structural issues, and design flow problems, as well as finally got SEO into a better place using the most cutting edge practices (very cool design ideas as well to add more SEO text without making the site look messy). I had originally only planned on an initial bundle with this company, but was so impressed with the work that I continued into future phases (Google ads, additional content strategy, and more). They communicate well, and I feel like I'm finally in good hands. Wish I had found this company in the very beginning, but alas...
Other Contributing Factors: Cost, Industry Focus
Verified Reviewer
COO
Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The biggest benefit to working with iLocalHero is their understanding of how their activity tie into all of the other business activities in a holistic way. They focus on driving revenue and profitability, not just marketing metrics.
Cons:
We are pleased that they continue to simplify the generated data into actionable dashboards. These tools are invaluable for making informed business decisions and allocating resources effectively.
Reviewer Source
Source: UpCity
March 15, 2024
Frequency: Ongoing Service
Cost Per Project: $10,000 - $24,999
Retainer: $1,000-$2,000 monthly
Overall Experience: If you're looking for a digital marketing partner that not only understands your business but is also committed to driving tangible results, look no further than iLocalHero. Their expertise, professionalism, and dedication make them a standout in the industry, and we couldn't be happier with the impact they've had on our business.
Other Contributing Factors: Cost, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Robert Davey
Managing Director - Broker
Real Estate, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 2, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: We have been working with the team at iLocalHero for three years and could not be more pleased with the performance and service. They never miss a deadline and are always available for questions and meetings. The WebDesign and SEO service is second to none. We interviewed the very top website design firms specializing in Luxury Real Estate websites and iLocal Hero came out on top. We have used many groups for SEO over the years and have found our partner with iLocalHero. They strive to outperform. Not a week goes by without receiving compliments on our website, web, and social media channels presence from our colleagues within our Christie's and luxury real estate networks. Robert Davey - Managing Director - Broker Costa Rica Christie's
Other Contributing Factors: Technical Expertise, Variety Of Services Offered, Cost, Reputation, Specific Service Offering
AAA Liquor Licenses Consulting
President
Hospitality, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
By far the easiest and most honest team i have worked with in regards to SEO, website build, google, etc.
Cons:
I mean this honestly, there are no cons, they are amazing.
Reviewer Source
Source: UpCity
August 30, 2024
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: ILocalHero has been one of if not the best decision i have made in hiring a team for my business. They are transparent, professional and timely. Their team has been nothing short of amazing and any questions i have always come with a helpful answer. My business has seen an immediate positive impact with the things that ILocalHero was retained to handle. Sean, Jose, and Vanessa are my go to contacts there and again are always available and helpful. I would highly recommend this company to anyone in need of their services!!! Thank you ILocalHero, you truly have been a blessing to my business.
Other Contributing Factors: Technical Expertise, Variety Of Services Offered
Julia Schwab Therapy
Owner/ Licensed Mental Health Therapist
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 2, 2023
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: Less than $500 monthly
Overall Experience: ILocalHero is the best decision I have ever made for my private practice therapy business. Everyone at the company is compassionate, professional, and hard working. Both Sean and Jose (the founders) are incredible about breaking things down so I am able to understand them. My private practice went from "very part time" to a full time endeavor. I would never would be where I am at in my career without them. I recommend all of my friends not just therapists to utilize there services!!!
Other Contributing Factors: Variety Of Services Offered, Specific Service Offering, Technical Expertise, Portfolio, Industry Focus
MJ Carter-Williams avatar
MJ Carter-Williams
Owner
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
December 16, 2020
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Less than $500 monthly
Overall Experience: iLocalHero gave me practical SEO solutions quickly. They were professional and thorough as they explained the current state of the SEO of my website, how they would resolve the issues and best practices that I could implant going forward.
Other Contributing Factors: Specific Service Offering, Cost
Michael Catain avatar
Michael Catain
Restaurant Owner/Chiropractor
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 28, 2020
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $500-$1,000 monthly
Overall Experience: They’ve been incredible. Sean has built and maintained multiple websites in a very timely manner. I love how responsive he is as well! I’ve seen my numbers double since he came onboard managing our site and social media. Highly recommend!
Other Contributing Factors: Reputation, Variety Of Services Offered, Technical Expertise
Verified Reviewer
Owner
Consumer Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Their ability to explain and support me on challenging business issues related to SEO and Social Media.
Cons:
Had a better idea of all the services they offered from Day 1.
Reviewer Source
Source: UpCity
March 15, 2024
Frequency: Single Project
Cost Per Project: $1,000 - $2,499
Retainer: Less than $500 monthly
Overall Experience: The iLocalHero team is top notch. I entrusted them with SEO optimization, Google Analytics setup, and a Meta paid ads campaign for my new website and business. Sean and his team provided guidance every step of the way. They are great communicators, friendly, knowledgable, and very trustworthy. They never rushed any part of the project and always made sure the project was done right before completion. I highly recommend and endorse iLocalHero!
Other Contributing Factors: Cost, Reputation, Technical Expertise
Devin Haynes
Proprietor
Entertainment, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 20, 2023
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: Less than $500 monthly
Overall Experience: When I 1st started my YouTube Channel (Cool Cats & The D.E.V.) Sean showed me the way. I was someone new to the space and he helped me build my initial foundation to move forward. The knowledge he posseses is endless. He and his team helped me set up and develop my Channel and continue to be a source of my growth on social media..
Other Contributing Factors: Cost, Industry Focus, Technical Expertise, Variety Of Services Offered
Arian Moshref
Physician
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 2, 2023
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Overall Experience: iLocalHero helped me get my practice off the ground not only with website creation but also through print materials, advertising and social media management. Their work is extremely high quality and they took the time to make sure that the end result is exactly what I wanted. I highly recommend them to anybody needing a top-notch marketing firm!
Other Contributing Factors: Portfolio, Reputation, Technical Expertise, Cost
Ghiath Kashlan
MD/CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 2, 2023
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: $500-$1,000 monthly
Overall Experience: One of the best companies I worked with for Website Development and SEO. Professional, consistent, ethical and meticulous. They have an excellent team with great communication channels. Very prompt and responsive. Our ranking moved to 1st page in Google engines with our major services in a short time frame. I highly recommend their services based on personal experience
Other Contributing Factors: Reputation, Variety Of Services Offered, Technical Expertise, Portfolio
Verified Reviewer
owner and therapist
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
8/10
Pros:
They provided additional marketing material than what was on our working contract.
Cons:
I had to say several times that I wanted marketing materials to center people of color and of various shapes and sizes.
Reviewer Source
Source: UpCity
April 5, 2024
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Less than $500 monthly
Overall Experience: Their work exceeded my expectations. They handle many marketing aspects that I could not do on my own. They were very responsive to my needs and questions as well.
Other Contributing Factors: Specific Service Offering
Grant Courtney
President
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: $500-$1,000 monthly
Overall Experience: The team at iLocalHero has been great to work with - they are all genuinely nice people who seem to enjoy what they do. They are very responsive to my questions and feedback. I've been very happy with their design and marketing work. I highly recommend!
Other Contributing Factors: Industry Focus, Reputation

Locations

Headquarters:
Chicago, IL