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We signed our agreement with Reliable Technology Services in July 2018. Our project included all new cabling throughout our offices and manufacturing plant, Cisco network switches, new Cisco firewall, web filter, new UPS devices for severs, backup software for the servers and 16 new desktops configured and data migrated. This was a huge undertaking we have never experienced prior. Jason and his team were excellent to work with, very courteous and professional. Reliable worked within the time frame that was outlined and the project was completed on time. The difference between our prior IT services and Reliable is unbelievable. Reliable has done such an amazing job in getting everything switched out and moved to a new environment with very little down time. When we need any type of service, we put in a ticket and we get an immediate response. We had not worked with a customer service ticket environment before, but have been very surprised how well this system has worked for us. We have been assigned a team member that has been with us since the project began, they know the system in and out and are able to handle any situation that has arisen. I would highly recommend Reliable Internet Services. Based upon our previous IT support, Reliable has saved us time and money. If you have any specific questions, please don’t hesitate to call me at 214-466-6848. Sincerely, Gary Wall Controller June 22, 2021
https://www.reliabletsi.com
Frisco, TX
Founded 2007
11-50 Employees
Managed IT services and cloud infrastructure solutions
Expertise
Costs
Reliable Technology Services, Inc. Reviews
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