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APEX Call Centers

5.0 (4)
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IT & Software Development 2 reviewers
50%
No Data to ShowReviewers haven't reported cost data for this provider yet
Jayden ScottWoosahskin
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated

It was an experience that I can recommend to other fellow entrepreneurs, is one of the best options in call center, excellent management, excellent treatment with employees, no doubt I will choose them again.September 13, 2022

https://apexcallcenters.com

Fort Lauderdale, FL

Founded 2017

101-250 Employees


Business process outsourcing company based in Florida

APEX Call Centers is a Fort Lauderdale-based company founded in 2017 specializing in business process outsourcing solutions. They provide answering services, including inbound and outbound calling, customer support, acquisition, and retention. APEX Call Centers provides various services, including sales outsourcing, appointment setting, lead generation, telemarketing, order taking, and help desks. They also offer accounting services, including bookkeeping, payroll processing, tax accounting, financial reporting and analysis, and accounts payable and receivable management. Furthermore, the company offers virtual assistant services that utilize the latest software and telecommunication tools to meet clients' back-office support needs. They have worked with clients in multiple industries, such as education, legal, healthcare, real estate, and retail.

Expertise

Industries Served
Finance & Accounting | Education & Learning | Government | Hospitality, Dining, Event & Travel | IT & Software Development | Legal | Retail, Consumer Goods & Services

Costs

Project CostProjects Starting at:
$10K each
4 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
$10K+
100%
No cost reported
Retainer CostRetainers Starting at:
$5K monthly
3 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
$1K - $2K
$2K - $5K
$5K+
75%
No cost reported
25%

APEX Call Centers Reviews

Overall Rating

5.0

4 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated

4 reviews

Jayden Scott
Woosahskin
Hospital & Health Care, 501-1000 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 13, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: It was an experience that I can recommend to other fellow entrepreneurs, is one of the best options in call center, excellent management, excellent treatment with employees, no doubt I will choose them again.
Other Contributing Factors: Cost, Reputation, Portfolio, Specific Service Offering, Location
Tommy Hernandez
Global Contact Center Director
Consumer Services, 501-1000 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 22, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Awesome staff, great support, customer service agents are awesome with less than 1% abandon rate. Perfect English and Spanish, Retention managers do a great job as well.
Other Contributing Factors: Variety Of Services Offered, Cost, Location, Reputation, Technical Expertise, Specific Service Offering, Industry Focus
Angel Torres
DogTech
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 20, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Excellent customer service, I feel completely satisfied with the importance they have given to my company!
Other Contributing Factors: Industry Focus, Location, Specific Service Offering, Reputation, Technical Expertise, Portfolio, Cost
Phoneand EmailAppend
Contact Center Supervisor
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 16, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Excellent outsourcing partner. The best out of 15 vendors
Other Contributing Factors: Reputation, Portfolio, Specific Service Offering, Cost, Industry Focus, Variety Of Services Offered, Location, Technical Expertise

Locations

Headquarters:
Fort Lauderdale, FL