Capterra Logo
Helping businesses choose better software since 1999

Managed Solution

4.9 (34)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 

How Capterra verifies reviews

Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.

IT & Software Development
10 reviewers
37%
PROJECT COST
$10K+per project8 reviewers | 24%
RETAINER COST
$2K - $5Kper month4 reviewers | 12%
☁️Justin (JD) Iiams avatar
☁️Justin (JD) IiamsEnterprise Technology Consultant
Overall Rating
4.9
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
I'm an IT Consultant and I've worked with Managed Solutions for a few of my clients' projects. Dennis has been my rep and Alexis has been our Channel Manager. I work with probably 200+ vendors across the IT spectrum, and while I don't often do Microsoft projects, when I do, Dennis & Alexis are the first people I reach out to. They have a genuine understanding of customer needs, an empathy that helps the customer handle a large a complex project, and prompt responses via phone/email allow projects to go off without a hitch.December 21, 2022

https://www.managedsolution.com

San Diego, CA

Founded 2002

101-250 Employees

Cloud services for data migration and data logistics

Managed Solution provides cloud services for cloud management and automation. Their cloud experts provide a dedicated team of Microsoft Certified professionals to help businesses leverage the power of the cloud utilization, meeting all standards of regulatory compliance. Managed Solution helps with public, private and hybrid cloud, virtualization, backup & disaster recovery, microsoft 365 migrations and more. in four phases, Managed Solution will assess, plan, deploy, and support all data to handle the logistics and optimize the cloud experience.

Featured Video Review

☁️Justin (JD) I. avatar
☁️Justin (JD) I.Enterprise Technology Consultant
5.0
“Managed Solution Review: Making IT Consultants Look Better.”
Reviewer Source

Expertise

Services Offered
Cloud Consulting|IaaS|IT Services|Managed Service Providers
Industries Served
Finance & Accounting | Construction | Health & Medicine | Hospitality, Dining, Event & Travel | Manufacturing | IT & Software Development | Legal | Public, Non Profit & Religious Organizations | Retail, Consumer Goods & Services

Costs

Project CostProjects Starting at:
not provided by vendor
12 reviewers reported project cost for this provider
Less than $1K
3%
$1K - $2.5K
$2.5K - $5K
6%
$5K - $10K
3%
$10K+
24%
No cost reported
65%
Retainer CostRetainers Starting at:
not provided by vendor
11 reviewers reported retainer cost for this provider
$250 - $500
3%
$500 - $1K
$1K - $2K
6%
$2K - $5K
12%
$5K+
12%
No cost reported
68%

Managed Solution Reviews

Overall Rating

4.9

34 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
Not rated

34 reviews

Recommended
☁️Justin (JD) Iiams avatar
☁️Justin (JD) Iiams
Enterprise Technology Consultant
Marketing and Advertising, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 21, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: I'm an IT Consultant and I've worked with Managed Solutions for a few of my clients' projects. Dennis has been my rep and Alexis has been our Channel Manager. I work with probably 200+ vendors across the IT spectrum, and while I don't often do Microsoft projects, when I do, Dennis & Alexis are the first people I reach out to. They have a genuine understanding of customer needs, an empathy that helps the customer handle a large a complex project, and prompt responses via phone/email allow projects to go off without a hitch.
Other Contributing Factors: Portfolio, Variety Of Services Offered, Reputation, Specific Service Offering, Technical Expertise, Industry Focus
Michael Jones avatar
Michael Jones
IT System and Network Administrator
Oil & Energy, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 22, 2022
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Our company has been working with Managed Solution for about a year now and it has been a great experience. The onboarding was smooth, the service level is top notch and the technical staff is knowledgeable, polite and responsive! I would recommend Managed Solution to anyone looking for a new technical partner!
Other Contributing Factors: Specific Service Offering, Variety Of Services Offered, Location, Reputation, Cost, Technical Expertise
Jeremy Ough, MITM avatar
Jeremy Ough, MITM
IT Manger
Food & Beverages, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 18, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $2,000-$5,000 monthly
Overall Experience: We use Managed Solutions for all O365 licensing as well as contract renewals on vCenter Server. This team is exceptional and went above and beyond to get all our licensing migrated over, handles any and all support issues without issue. I highly recommend using them to manage any solution you have.
Other Contributing Factors: Technical Expertise, Variety Of Services Offered, Cost
Andrew Rustad avatar
Andrew Rustad
Solutions Engineering Director
Information Technology and Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 21, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: I've had the opportunity to engage Managed Solution on a number of my partners accounts over the past few months and they have hit it out of the park with each engagement. Look forward to a great 2023 with the Managed Solution channel team.
Other Contributing Factors: Location, Cost, Portfolio, Variety Of Services Offered, Technical Expertise, Specific Service Offering, Reputation, Industry Focus
Andrew Grimes avatar
Andrew Grimes
Director, IT and DevOps
Education Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 23, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Managed Solution has done an excellent job so far. We were onboarded a few weeks ago. They made the process simple and easy. So far, there support has been great. We look forward to continue to work with them.
Other Contributing Factors: Industry Focus, Location, Technical Expertise, Cost, Specific Service Offering, Reputation
Susan Bunn
Office Administrator
Real Estate, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 19, 2021
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $2,000-$5,000 monthly
Overall Experience: We have entrusted Managed Solution to provide our company with complete, end-to-end solutions for all of our technology needs since 2019. Our Platinum Support Plan encompasses server and workstation monitoring, helpdesk and remote/onsite support services as well as a multitude of other services that leave all technical recommendations for data management and security to Managed Solution. During these past few years, we have always received excellent support from their entire team. They have been very responsive to our issues/inquiries and provided the technical support necessary to resolve the problem(s). They are also very patient with our technically-challenged employees which is very helpful when dealing with issues that can slow down productivity.
Other Contributing Factors: Reputation, Variety Of Services Offered, Technical Expertise, Cost, Location
Tina Franchi avatar
Tina Franchi
director of NE Sales
Information Technology and Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 30, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: Working with the indirect channel has been resourceful and benefits have been a + for my partners.
Other Contributing Factors: Reputation, Variety Of Services Offered, Cost, Specific Service Offering, Technical Expertise
Dan Schwarz
IT Manager
Construction, 51-200 employees
Overall Rating
4.0
Reviewer Source
Source: UpCity
February 25, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Working with the Managed Solution team has been easier than with our previous Managed Service Provider (MSP). Ticket handling and detail are very good. My users are happier and it frees me up to work on strategic projects. We are working with them to get better reporting which has improved over time.
Other Contributing Factors: Specific Service Offering, Technical Expertise, Cost
Verified Reviewer
Senior System Architect
51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 22, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: We use Managed Solutions for many years on all M365 licensing as well as professional services. They are very professional and provide exceptional services, they handle all requests very efficiently, they could do better communications on project timelines and professional services, but still highly recommend using them for your needs.
Other Contributing Factors: Technical Expertise, Specific Service Offering
Verified Reviewer
Controller
51-200 employees
Overall Rating
4.0
Reviewer Source
Source: UpCity
April 7, 2021
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: $2,000-$5,000 monthly
Overall Experience: They are professional, helpful and pro-active with our needs and requests. Any issue that is escalated is handled right away to quick resolution.
Other Contributing Factors: Technical Expertise, Variety Of Services Offered, Cost
Tim Brandt
Systems Administrator
Information Technology and Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 18, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Managed Solution has been a fantastic resource in assisting LGM Pharma with our SAAS environments, on-prem network issues and end-user support.
Other Contributing Factors: Specific Service Offering
David Limb avatar
David Limb
Supplier Information and Automation manager
Information Technology and Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 29, 2022
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I work with Managed Solutions very regularly and have never been disappointed by their professionalism
Other Contributing Factors: Variety Of Services Offered
Verified Reviewer
Senior Desktop Administrator
Information Technology and Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 21, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Managed Solution offers great service to both our internal IT team and our internal staff.
Other Contributing Factors: Specific Service Offering, Technical Expertise, Variety Of Services Offered, Cost, Reputation
Michael Lee
COO
Information Technology and Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 23, 2022
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Retainer: Confidential
Overall Experience: Kristin and the team are very responsive, knowledgable, and helpful.
Other Contributing Factors: Industry Focus
Verified Reviewer
CTO
51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 23, 2022
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Less than $500 monthly
Overall Experience: Fantastic communication and affordable pricing.
Other Contributing Factors: Location, Cost

Media

Locations

Headquarters:
San Diego, CA