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IT Labs LLC

4.8 (4)
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Construction 1 reviewers
33%
No Data to ShowReviewers haven't reported cost data for this provider yet
Melissa Anderson, CPA, CAIA avatar
Melissa Anderson, CPA, CAIACOO
Overall Rating
4.8
Communication
4.5
Responsiveness
5.0
Accuracy of Timeline
4.8
Expertise
4.5
Value for Money
4.8
Accuracy of Cost Estimates
4.5

IT Labs has been a great solution for our small firm. They are extremely friendly, timely and courteous to work with and I would highly recommend an engagement with their firm.November 24, 2023

West Palm Beach, FL

Founded 2004

101-250 Employees


IT services company for DevOps and blockchain solutions.

IT Labs is a global technology consulting and software development firm that provides IT solutions for businesses in healthcare, finance, real estate, and more. Their in-house team offers various services including data science, blockchain development, cloud computing, DevOps, cybersecurity, and other IT services. With a team of experienced developers and designers, they deliver tailored solutions to meet specific business needs and have collaborated with companies such as emergenetics, Caerus Connections, and Growth Instruments.

Expertise

Industries Served
Finance & Accounting | Health & Medicine

Costs

Project CostProjects Starting at:
not provided by vendor
3 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
$10K+
75%
No cost reported
25%
Retainer CostRetainers Starting at:
not provided by vendor
3 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
25%
$1K - $2K
$2K - $5K
$5K+
50%
No cost reported
25%

IT Labs LLC Reviews

Overall Rating

4.8

4 Reviews

Expertise
4.5
Value for Money
4.8
Accuracy of Cost Estimates
4.5
Communication
4.5
Responsiveness
5.0
Accuracy of Timeline
4.8

Pros:

  • Quick and efficient to complete work on a consistent basis.
  • High rate of IT Labs engineers being part of the team for more than 6 months. It is around 75%, which is impressive.
  • A high level of commitment to meeting requirements and on time delivery.
  • Working with IT-Labs has been seamless. The team I have has worked with us beyond my initial expectation. They go above just putting in the time.

Cons:

  • I truly have no concerns that require improvement; great business engagement.
  • The costs are relatively high, it is often causes us should do an assessment of the ROI of FTE vs Contractor.
  • I wished we had more overlap time with the offshore team. However, they were comfortable working later than planned when needed.
  • I would have liked to be in the same time zone in the beginning. After years of working with IT-Labs, the time difference has now become an asset.

4 reviews

Melissa Anderson, CPA, CAIA avatar
Melissa Anderson, CPA, CAIA
COO
Accounting, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Quick and efficient to complete work on a consistent basis.
Cons:
I truly have no concerns that require improvement; great business engagement.
Reviewer Source
Source: UpCity
November 24, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $500-$1,000 monthly
Overall Experience: IT Labs has been a great solution for our small firm. They are extremely friendly, timely and courteous to work with and I would highly recommend an engagement with their firm.
Other Contributing Factors: Cost, Technical Expertise
Verified Reviewer
Vice President of Technology
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
A high level of commitment to meeting requirements and on time delivery.
Cons:
I wished we had more overlap time with the offshore team. However, they were comfortable working later than planned when needed.
Reviewer Source
Source: UpCity
December 5, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: It Labs met my expectations fully. The software developed was high quality, the technical team was strong, and the project leadership effective. They showed a high level of commitment to meeting requirements and on time delivery.
Other Contributing Factors: Cost, Reputation, Technical Expertise
Pavel Rephiah
Senior Director of Engineering
Consumer Services, Unspecified

Overall Rating
4.0
Likelihood to Recommend
9/10
Pros:
High rate of IT Labs engineers being part of the team for more than 6 months. It is around 75%, which is impressive.
Cons:
The costs are relatively high, it is often causes us should do an assessment of the ROI of FTE vs Contractor.
Reviewer Source
Source: UpCity
January 3, 2024
Frequency: Ongoing Service
Cost Per Project: $1,000,000+
Retainer: $5,000+ monthly
Overall Experience: Overall, I am happy to work with IT Labs, their services meats our high-bar of expectations and their engineers help us to deliver our high-value initiatives.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise
Steven
Director of IT
Unspecified

Overall Rating
5.0
Likelihood to Recommend
9/10
Pros:
Working with IT-Labs has been seamless. The team I have has worked with us beyond my initial expectation. They go above just putting in the time.
Cons:
I would have liked to be in the same time zone in the beginning. After years of working with IT-Labs, the time difference has now become an asset.
Reviewer Source
Source: UpCity
January 3, 2024
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: With a track record spanning more than 5 years, I've accumulated valuable experience with IT-Labs. Their expertise encompasses consulting, development, and DevOps services, all geared towards enhancing our in-house development platform. Rather than merely serving as a vendor, IT-Labs has seamlessly integrated as an extension of our company. The work they've undertaken and the collaborative relationship established have been instrumental, and I am truly grateful for their contributions.
Other Contributing Factors: Cost, Technical Expertise, Variety Of Services Offered

Media


Locations

Headquarters:
West Palm Beach, FL