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Think Designs LLC

5.0 (49)
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Finance & Accounting 9 reviewers
28%
PROJECT COST
$1K - $2.5Kper project9 reviewers | 18%

RETAINER COST
$250 - $500per month8 reviewers | 16%
Wes Hare avatar
Wes HareOwner
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0

Think design is an extraordinary value in Graphic Design and Website work. I have been blessed to have worked with Shawn and Sandy McClafferty for over 20 years. Think Design offers value and excellence in every project they have worked on for Wes Hare and WH INK. Shawn and Sandy also give back to the community with helping support the ALS National Team on layout and design throughout the year. We have worked together on a wide range of projects over the last 20 years and the effort and quality and service supplied by Think Design has exceeded expectations every time. January 24, 2020

https://thinkdesignsllc.com

Raleigh, NC

Founded 2011

1-10 Employees


Web Designing and digital marketing agency that serves SMB

Established in 2011, Think Designs is a North Carolina-based web designing and digital marketing agency that helps small to medium businesses across a variety of industries, such as non-profit, education, healthcare, construction, real estate, and telecommunication. The web designing and developing services provides businesses with statistics reporting, content creation, custom web design, and local search optimization. Think Designs offers a wide array of digital marketing services, such as content strategizing, retargeting, social media marketing, Google AdWords management, and more. They also provide graphic designing services to help businesses create brochures, car wraps, business cards, logos, packaging, and signage.

Expertise


Costs

Project CostProjects Starting at:
$1.5K each
29 reviewers reported project cost for this provider
Less than $1K
10%
$1K - $2.5K
18%
$2.5K - $5K
16%
$5K - $10K
8%
$10K+
6%
No cost reported
41%
Retainer CostRetainers Starting at:
$2K monthly
12 reviewers reported retainer cost for this provider
$250 - $500
16%
$500 - $1K
6%
$1K - $2K
$2K - $5K
$5K+
2%
No cost reported
76%

Think Designs LLC Reviews

Overall Rating

5.0

49 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • They are very responsive to all questions asked.
  • Their approach was highly professional. The project was completed on schedule, with every detail meticulously catered to.
  • Very easy to work with them and responsive.
  • Quick communication and got the job done quickly for my needs!

Cons:

  • Social media services available may not be suitable for smaller businesses on tighter budgets.
  • No cons, only pros with Think Designs.
  • no complaints working with them. great team.
  • None. Multiple revisions were included to ensure our vision was adequately represented.

49 reviews

Wes Hare avatar
Wes Hare
Owner
Marketing and Advertising, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
January 24, 2020
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Overall Experience: Think design is an extraordinary value in Graphic Design and Website work. I have been blessed to have worked with Shawn and Sandy McClafferty for over 20 years. Think Design offers value and excellence in every project they have worked on for Wes Hare and WH INK. Shawn and Sandy also give back to the community with helping support the ALS National Team on layout and design throughout the year. We have worked together on a wide range of projects over the last 20 years and the effort and quality and service supplied by Think Design has exceeded expectations every time.
Other Contributing Factors: Location, Cost, Specific Service Offering, Reputation, Variety Of Services Offered, Technical Expertise
Joe Novara avatar
Joe Novara
Speaker. Coach and Author
Entertainment, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
June 24, 2020
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Overall Experience: The team at Think Designs took what was a very antiquated website and created a website that looks great and is current, with the bells and whistles I needed. They never tried to sell me on features I didn't need or want. I was clear what I wanted, and they performed excellently in delivering. Nothing beats good quality when served alongside high integrity. Thank You Think Designs!!!
Other Contributing Factors: Reputation, Technical Expertise, Portfolio, Cost
Mark Brown
Manager Member
Education Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
January 28, 2020
Frequency: Single Project
Cost Per Project: $1,000 - $2,499
Retainer: Less than $500 monthly
Overall Experience: Working with Shawn and Sandy is awesome!! They explained things to me in simple terms that I could understand and showed me how it applied to my business. They are never on time with deadlines ;-) they are ALWAYS early !! I'm a small business with a unique set of skills and limited budget. Think Designs displayed patience, professionalism, punctual timelines and made it affordable for me which is very important when you are just starting out. I love the fact that I can call or email them and I get a quick response. I highly recommend this company!! Shawn and Sandy are smart and great at what they do but they make you feel appreciated and understood. They will continue to receive my business and my business is growing because of what they created. IF they make suggestions, you need to listen to them. Thank you for all you do, Mark Brown of MotoMark1, LLC
Other Contributing Factors: Reputation, Cost, Variety Of Services Offered, Specific Service Offering, Technical Expertise, Location
Angela Maine avatar
Angela Maine
VP of Sales
Think Tanks, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
They are very responsive to all questions asked.
Cons:
Social media services available may not be suitable for smaller businesses on tighter budgets.
Reviewer Source
Source: UpCity
March 8, 2024
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I highly recommend working with the team at Think Designs. I have used their services in web design, digital marketing, SEO and more with 2 different businesses that have varied needs. They are consistently available for questions and complete projects on time and on budget. We appreciate the consultative knowledge both Shawn and Sandy bring to our teams. I will always go to them first with my marketing needs!
Other Contributing Factors: Portfolio, Reputation, Variety Of Services Offered
C Lan
Owner
Consumer Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 12, 2020
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: Confidential
Overall Experience: I contacted Think Designs LLC to help with completing a site that was 95% complete. Shawn is very professional, knowledgeable, and patient. I have used this company for help with payment processer integration. I was feeling frustrated at not being able to find a company that will do what they say and not overpromise and underdeliver. I am glad to have found this site. I have been working on my site for approximately 3 months. I feel comfortable moving forward with Think Designs for further tweaking of my site. I am confident that Think Designs can get me to the finish line with a site that I can be proud of. CL
Other Contributing Factors: Portfolio, Cost, Variety Of Services Offered
Vandan "Van" Gandhi, CCIM avatar
Vandan "Van" Gandhi, CCIM
President
Real Estate, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
January 23, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: Confidential
Overall Experience: Shawn and Sandy are talented professionals. I am so grateful for their creativity and promptness to details. Shawn has provided me several LOGOs for my business and provided me new insights to stay dynamic. I'm very please with my website and creative social media page.
Leroy Ali-Osman
Associate Principal
51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
June 1, 2021
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Retainer: Less than $500 monthly
Overall Experience: We hired Shawn and his team to design our website for us. We came to the table with some specific ideas about what we wanted the site to look and feel like. The Think Designs team was able to take our initial concept and through their creativity and graphic sensibility turn it into something amazing. Shawn's flexibility and willingness to work with us as we revised ideas throughout the process was greatly appreciated. We are thoroughly satisfied with the service Think Design provided us and with the final product of the website.
Other Contributing Factors: Portfolio, Specific Service Offering, Cost
D. Bryan Parker avatar
D. Bryan Parker
Area Sales Manager
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 8, 2019
Frequency: Single Project
Cost Per Project: $1,000 - $2,499
Retainer: Confidential
Overall Experience: Shawn and the Think Design team are fabulous!
Other Contributing Factors: Reputation
Alyaksandr Nikitski
Administrative Director
Education Management, Unspecified

Overall Rating
5.0
Likelihood to Recommend
9/10
Pros:
Their approach was highly professional. The project was completed on schedule, with every detail meticulously catered to.
Cons:
No cons, only pros with Think Designs.
Reviewer Source
Source: UpCity
April 26, 2024
Frequency: Single Project
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: We worked with Think Designs on refining our logo and designing our website’s hero page. They brought some great design ideas that really fit with what we’re all about. Everything was on point and delivered on time. We highly recommend Think Designs.
Other Contributing Factors: Location
Moses Chung
Tax Advisor and Accountant
Accounting, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Quick communication and got the job done quickly for my needs!
Cons:
I have not noticed any weakness with Think Designs that made me think they could improve anywhere.
Reviewer Source
Source: UpCity
March 8, 2024
Frequency: Single Project
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: I asked for something quick and simple and Shawn got on it so fast and I am very thankful for the design work he did for me! I would certainly recommend speaking with Think Designs for your needs! Thank you!!
Other Contributing Factors: Cost, Industry Focus, Location, Specific Service Offering, Technical Expertise
Kevin Hassell
Owner
Retail, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Easy to work with Listens to ideas to deliver an exceptional product.
Cons:
None. Multiple revisions were included to ensure our vision was adequately represented.
Reviewer Source
Source: UpCity
March 8, 2024
Frequency: Single Project
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: Returning customer from 7 years ago. Shawn is always amazing to work with and the process was exceptionally smooth. Think Designs did a logo revision for us delivering a top-notch product. Highly recommend.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise
Shane Phillips
President
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 6, 2019
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: Confidential
Overall Experience: I have been working with Think Designs for several years now. After using several other design/web firms in the past I have found that working with them has been the best for my business. Communication is always easy as instead of trying to talk over your head with industry jargon they speak in a way that is simple to understand. The design work is very interactive and I am always very happy with the final results of my projects.
Other Contributing Factors: Cost, Location, Reputation, Technical Expertise, Portfolio, Specific Service Offering, Variety Of Services Offered, Industry Focus
John Franklin avatar
John Franklin
Owner
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
January 27, 2020
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: Confidential
Overall Experience: Shawn puts out a great product. He was good to work with designing a website and then one off graphic design/marketing work.
Jasmine Simpson
Founder & CEO
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 23, 2021
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: $500-$1,000 monthly
Overall Experience: So thankful for the services offered at Think Designs! They have created our company logo, built and designed our website, and assists with SEO. The best thing about working with Think Designs is that I can communicate a thought that is in my head and they make it a reality... while exceeding my expectations. Thanks so much, Think Designs!!
Other Contributing Factors: Cost, Variety Of Services Offered, Technical Expertise
Bobbi Harris
CEO
Oil & Energy, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 3, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: The team at Think Designs listens to our needs and then helps craft solutions. They stay in communication throughout the process and this makes for end results that are even better than we could have hoped. Their artistic skill, technical prowess and ethical values make working together a rare find and we will never look anywhere else for these services.
Other Contributing Factors: Variety Of Services Offered, Cost, Technical Expertise, Reputation

Media


Locations

Headquarters:
Raleigh, NC