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Cititel

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https://cititel.com

Edmonton, Canada

Founded 1991

Employees


Inbound customer support company located in Edmonton

Cititel is an Edmonton-based company founded in 1991 that specializes in 24/7 live telephone answering services. They answer clients' calls when unavailable and deliver their messages promptly and accurately. Cititel provides various call center services, including inbound customer support, order taking, help desk, appointment setting, job dispatch, and live web chat support. They also offer emergency answering services for urgent calls, security alarms, employee work alone, journeyman, and medical calls. Furthermore, the company offers virtual receptionist services that help set up appointments, provide live-voice customer assistance, perform soft-sell services, take orders, and deliver messages every day. They have worked with clients in multiple industries, including automotive, insurance, legal, healthcare, and real estate.

Expertise

Industries Served
Transportation | Hospitality, Dining, Event & Travel | IT & Software Development | Legal | Real Estate

Cititel Reviews

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Locations

Headquarters:
Edmonton, Canada