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Guidea

5.0 (65)
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Health & Medicine 27 reviewers
45%
PROJECT COST
$10K+per project26 reviewers | 40%

RETAINER COST
$5K+per month5 reviewers | 8%
Linda Biggs avatar
Linda BiggsCEO
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.9
Expertise
5.0
Value for Money
4.9
Accuracy of Cost Estimates
4.9

Working with the team at guidea was a game changing experience for us at joni. We came into the project with an idea of a strategic direction for one of our channels and through lots of research, discussion and learnings, we now have a very clear path forward. This would not have been possible without the help of Nikki, Karin and the rest of the team at guidea. Them believing in us as founders and also our bigger vision through Femovate was one of the bigger impacts in our business. As a female founder in the women's health space, we often get overlooked or dismissed as a "niche" market. The reality is that with guidea's help, we can support over 26% of the population that manages a menstrual cycle through our tech enables commercial solutions. I cannot recommend them enough!March 1, 2024

https://guidea.com

Austin, TX

Founded 2005

11-50 Employees


User experience and product design services

Guidea is a product design agency at the forefront of digital health design, defining experiences that have touched +600M lives worldwide. With a client portfolio including dozens of live products, clinical trials, and FDA approvals, Guidea has created transformative solutions through research, design, and commercial product launches for top health companies, leading medical schools, and pharma companies. From start-up to enterprise organization, Guidea’s collaborations consistently deliver meaningful and award-winning improvements for patient outcomes and raise the standard for digital health care.

Featured Video Review

Margarita K. avatar
Margarita K.Product Owner
5.0
They Think about the User Needs!

Expertise

Industries Served
Finance & Accounting | Education & Learning | Hospitality, Dining, Event & Travel | IT & Software Development | Professional Services

Costs

Project CostProjects Starting at:
not provided by vendor
34 reviewers reported project cost for this provider
Less than $1K
8%
$1K - $2.5K
$2.5K - $5K
$5K - $10K
5%
$10K+
40%
No cost reported
48%
Retainer CostRetainers Starting at:
not provided by vendor
10 reviewers reported retainer cost for this provider
$250 - $500
3%
$500 - $1K
$1K - $2K
3%
$2K - $5K
2%
$5K+
8%
No cost reported
85%

Guidea Reviews

Overall Rating

5.0

65 Reviews

Expertise
5.0
Value for Money
4.9
Accuracy of Cost Estimates
4.9
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.9

Pros:

  • Theresa and the team were responsive to our comments and scheduled regular meetings to keep us updated on the progress. They are patient, easy to work with, and really understand the challenges of Femtech and UX.
  • Guidea has a solid team of experts to help you navigate through the UX research and design processes.
  • Working with women was important to us but it was especially nice to see how much they shared our passion and understood our purpose.
  • Their deep domain expertise in UX design for healthtech—and in particular women's health.

Cons:

  • There are no significant cons to mention about working with Guidea. They have been responsive, proactive, and accommodating throughout our partnership.
  • I wish we had more time! So many Founders in the femtech space could benefit from their partnership.
  • We are placed in Europe, so the time difference can be challenging to work with.
  • Nothing—the experience has been really good.

65 reviews

Linda Biggs avatar
Linda Biggs
CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
They understood right away what we were trying to do (our vision) and believed in our impact. They felt like real partners.
Cons:
I really can't think of anything. They were upfront and transparent when they needed to be and they always provided a path forward.
Reviewer Source
Source: UpCity
March 1, 2024
Frequency: Single Project
Cost Per Project: $25,000 - $49,999
Retainer: Confidential
Overall Experience: Working with the team at guidea was a game changing experience for us at joni. We came into the project with an idea of a strategic direction for one of our channels and through lots of research, discussion and learnings, we now have a very clear path forward. This would not have been possible without the help of Nikki, Karin and the rest of the team at guidea. Them believing in us as founders and also our bigger vision through Femovate was one of the bigger impacts in our business. As a female founder in the women's health space, we often get overlooked or dismissed as a "niche" market. The reality is that with guidea's help, we can support over 26% of the population that manages a menstrual cycle through our tech enables commercial solutions. I cannot recommend them enough!
Other Contributing Factors: Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Tina John avatar
Tina John
CEO
Retail, Unspecified

Overall Rating
5.0
Likelihood to Recommend
9/10
Pros:
Guidea was top of class at customer centricity. They cared about our customers in a way that truly took weight off our shoulders.
Cons:
They are a premium service with premium cost. Knowing what decisions will be cemented at each stage will prevent redoing work in later stages.
Reviewer Source
Source: UpCity
April 5, 2024
Frequency: Single Project
Cost Per Project: $50,000 - $199,999
Retainer: $5,000+ monthly
Overall Experience: Working with Guidea was an education in UI/UX. They started and ended with our customers, getting deep into the minds and emotions of the mothers that are the center of our business. They quickly brought experts onto the team that provided value into the mission wholistically, adopting our goals and even adding to them. The user interface and experience became a symptom of the careful journey that was created for the user. And of course, in brand with their entire mission, they efficiently brought designs to validation with users across the nation.
Other Contributing Factors: Cost, Industry Focus, Portfolio, Technical Expertise
Shaun Adams avatar
Shaun Adams
Sr Director, Design
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
April 14, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Guidea's world-class design professionals show up humble and deliver personal attention. Their knowledge and expertise is as deep as it is diverse. Our partnership involved multiple programs, time horizons, and scales of scope and impact. Programs focused on immediate delivery rapidly transformed product, design, and technology working groups into cohesive teams. These teams were continuously delivering impacts drawn from user-centered approaches driven by Guidea within weeks of kickoff. Large-scale initiatives were equally successful. A deep research program was collaboratively planned, scoped, and delivered on time — with insights about our customers and their journeys not only influencing our go-forward product strategy and plans, but deep enough in its impact that the research itself and its outcomes were shared with our Board of Directors.
Other Contributing Factors: Cost, Industry Focus, Location, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Dr. Dupe Burgess avatar
Dr. Dupe Burgess
Founder & CEO
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
9/10
Pros:
Their deep domain expertise in UX design for healthtech—and in particular women's health.
Cons:
Nothing—the experience has been really good.
Reviewer Source
Source: UpCity
September 27, 2024
Frequency: Single Project
Cost Per Project: $25,000 - $49,999
Retainer: Confidential
Overall Experience: We had the absolute pleasure of working with Guidea on UX designs for our healthtech solution, as part of the Femovate programme. From the beginning, the process has been easy, straightforward and enjoyable. Theresa and Karin were incredibly supportive and highly professional at every stage of the partnership. We had a number of pivots in what we needed and they patiently guided us through this, helping us pin down our product strategy, UX design for key workflows, and design kits. They are deeply dedicated and experienced in this sector, and I am very much looking forward to working with them further in future.
Other Contributing Factors: Industry Focus, Specific Service Offering, Technical Expertise
Ashlee Wisdom, MPH avatar
Ashlee Wisdom, MPH
CEO
Hospital & Health Care, Unspecified

Overall Rating
4.0
Likelihood to Recommend
10/10
Pros:
How in the weeds they get into the business to provide guidance that is is contextualized and not generic.
Cons:
I don't really have any cons at the moment.
Reviewer Source
Source: UpCity
August 30, 2024
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: Confidential
Overall Experience: Partnering with Guidea via our participation in their Femovate program has already made a noticeable difference in our Care Squads program. We’ve implemented their U/X design suggestions and can see the positive impact in how our members are connecting and engaging more smoothly. While the program is still ongoing, and we’re eager to see the full results, it’s clear that their insights are making a meaningful difference. Their dedication to our mission of health equity is evident in every step, and we’re excited to continue working together to support the women in our community."
Other Contributing Factors: Reputation, Specific Service Offering
Ian Casey avatar
Ian Casey
CEO/Founder
Think Tanks, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Exceptionally organized, process orientated, detail orientated, efficient, upbeat positive & punctual.
Cons:
Zero. They held my hand from start to finish, answered every question, provided exceptional detail in the finish product. A dream come true as finding a digital design team who has bandwidth seemed impossible, I am beyond happy and grateful I was introduced to Guidea
Reviewer Source
Source: UpCity
November 3, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: An incredible "First class" experience from on-boarding to hand off. I engaged Guidea to build a vision deck with UX designs for an HRTech product. The team are experts in discovery, recruitment and design, always on time, never a surprise, caring, prepared & creative.
Other Contributing Factors: Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Brittany Barreto, Ph.D. avatar
Brittany Barreto, Ph.D.
Chief Innovation Officer
Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Their ability to not only listen well to what the client wants but to offer aligned suggestions to take the design to the next level.
Reviewer Source
Source: UpCity
August 18, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: Theresa and her team have a talent and vision for software design that I've never experienced. I had a vision for what I wanted my B2B software to look like and they amplified it times 1000! They took my ideas and built upon them. The designs they produced were so professional we were able to get paid pre-orders before even launching! Highly recommend.
Other Contributing Factors: Industry Focus, Reputation, Specific Service Offering
Greg Braswell avatar
Greg Braswell
Head of Product Development
Oil & Energy, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 24, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $2,000-$5,000 monthly
Overall Experience: Theresa is one of the most talented, highly skilled and pragmatic UX / Interactive designers that I've had the opportunity to work with. Her ability to spend time in Discovery allowed for uncovering and understanding the root cause of the problem we were trying to solve before progressing with any type of solutions. This process also stitched together cohesive Journeys that we were then able to validate prior to design and development. If you or your company is struggling to uncover value for your customers, I would highly recommend engaging Theresa and her team.
Other Contributing Factors: Reputation, Specific Service Offering
Verified Reviewer
technical team
Construction, 1-10 employees

Overall Rating
4.0
Likelihood to Recommend
6/10
Pros:
There are no critical shortcomings, but there were occasional delays in communication, but this is not a program problem.
Cons:
Please make an effort to create a more user-friendly experience like this.
Reviewer Source
Source: Capterra
July 19, 2024
Guidea that approaches familiarly
Frequency: Single Project
Service Provided: User Experience Design
Cost Per Project: Less than $1,000
Retainer: Not Applicable
Project Summary: Customers feel familiar enough to consider Guidea a true partner. Guidea is the right tool to stay connected and communicate effectively. We take a close approach to customer research to guide design decisions and gain a comprehensive understanding of customer feedback.
Overall Experience: Guidea continues to receive positive feedback from customers. They excel at understanding their clients' vision, providing valuable insight and support, and maintaining effective communication. There were some minor issues, such as a few communication delays, but these did not detract from the overall positive experience.
Other Contributing Factors: Reputation, Variety Of Services Offered
Stephanie Lee avatar
Stephanie Lee
VP of Marketing
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
It was evident that they approached each aspect of the project with a deep understanding of usability principles and a passion for creating exceptional user experiences.
Cons:
I didn't have any concerns about my project or the final outcome.
Reviewer Source
Source: UpCity
March 8, 2024
Frequency: Single Project
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I had the pleasure of collaborating with Guidea recently, and the experience exceeded all my expectations. From the initial consultation to the final product delivery, every process step was marked by professionalism, creativity, and a genuine commitment to excellence. One of the most impressive aspects of working with this team was their ability to truly understand and translate our vision into a visually stunning and highly intuitive user interface. They took the time to listen to our needs, understand our target audience, and incorporate our feedback every step of the way. I would recommend Guidea for all UIUX projects.
Other Contributing Factors: Specific Service Offering
Kelsey Mayo avatar
Kelsey Mayo
Co-Founder & CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 21, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Theresa Neil and her team at Guidea are outstanding partners. The Guidea team brought their considerable experience in FemTech and MedTech to help us design our patient monitor UI. Their approach to design is creative, strategic, and centered around our users. They also went out of their way to point us to additional opportunities in their network to help us grow our brand and business. I highly recommend partnering with Guidea for their exceptional service and UX design!
Other Contributing Factors: Cost, Industry Focus, Portfolio, Reputation, Technical Expertise
Kim A. Smith, MHA, FACHE avatar
Kim A. Smith, MHA, FACHE
Founder and CEO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Guidea has a solid team of experts to help you navigate through the UX research and design processes.
Cons:
I wish we had more time! So many Founders in the femtech space could benefit from their partnership.
Reviewer Source
Source: UpCity
December 13, 2024
Frequency: Single Project
Cost Per Project: $10,000 - $24,999
Retainer: Confidential
Overall Experience: The Femovate by Guide program truly prepared our team for a better user experience during our first pilot study. The team has the subject matter expertise that we needed for our digital health technology.
Other Contributing Factors: Industry Focus, Specific Service Offering, Technical Expertise
Cara Wessels Wells, PhD avatar
Cara Wessels Wells, PhD
CEO
Think Tanks, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
professionalism delivery speed thoughtfulness attention to detail communication
Cons:
none
Reviewer Source
Source: UpCity
August 4, 2023
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: We had the opportunity to work with Theresa and the Guidea team when we won a sponsorship through the FEMOVATE 22 Program. The team was amazing to work with. With their help, we created a stylish and user friendly design for our app to evaluate embryo health. This was no small feat- there were lots of nuances and complexities which needed to be addressed. Throughout the process, the team was thoughtful, insightful and really took our users needs into consideration. They accelerated our company's launch and trajectory significantly! Their enthusiasm for "fem tech" and entrepreneurship is palpable and my team and I look forward to collaborating on future projects with Guidea together! I highly recommend!
Other Contributing Factors: Cost, Industry Focus, Location, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Abbas Yousafzai avatar
Abbas Yousafzai
Cofounder and CTO
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 24, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: I have closely worked with Theresa and here team at Guidea twice on very challenging, category defining products. Both the times I was amazed at the excellent work delivered by her and team. The quality, attention to detail, communication and the overall thought process is top notch. I have worked with a number of design agencies across the globe and Theresa / Guidea is at the very top of my recommendation list.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise
Margarita Koleva avatar
Margarita Koleva
Product Owner
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 20, 2023
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Working with Guidea has been so amazing. With their expertise, we feel we can create a product of high quality! Additionally, we feel supported and truly started to understand what UX design means, which will be of enormous help for future projects. Their experience has given us insights that we could not easily find elsewhere! The workshops are always productive and appreciated, with feelings of inspiration.
Other Contributing Factors: Industry Focus, Portfolio, Reputation, Technical Expertise

Video Reviews for GuideaListen to customers review their experience with Guidea.
Product Owner avatar
Product Owner
By Margarita K.September 2023
Product Manager
By Sarah M.September 2023

Locations

Headquarters:
Austin, TX