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CCP Technologies Corp

5.0 (55)
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Public, Non Profit & Religious Organizations 10 reviewers
20%
PROJECT COST
Less than $1Kper project7 reviewers | 13%

RETAINER COST
$250 - $500per month9 reviewers | 16%
Charlene Dupray avatar
Charlene DuprayConsultant
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.8
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
4.8

I work with closely with CCP on behalf of one of my clients and have the pleasure of interfacing with several members of the team, including the CEO, Bill Hammelman. From speaking at a company-wide Cyber Security Awareness event to helping us launch the implementation of standardized signatures and other company-wide initiatives, Bill and his team have been incredibly responsive to our needs. As local clients, they've even run over to our office to troubleshoot specific issues in real time. I appreciate their willingness to partner with my client and learn about our industry to provide optimal IT support. They also demonstrate great patience in helping us learn their world of information technology. In short, CCP is a company with heart that puts the true connectivity into IT! April 5, 2024

https://www.ccpteam.com

Charlotte, NC

Founded 2000

11-50 Employees


IT services provider for seamless business operation

Discover the comprehensive IT services offered by CCP Technologies, designed to streamline business operations and boost efficiency. From IT infrastructure management to network security solutions, data analysis, cloud services, and expert IT consulting, the agency prioritizes excellence in service delivery. CCP Technologies helps optimize IT landscape, ensuring seamless operations and empowering businesses for success.

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James W.
5.0
CCP Technologies Corp Review: Highly-Skilled Microsoft Experts!

Expertise

Industries Served
Finance & Accounting | Transportation | Construction | Government | Health & Medicine | Hospitality, Dining, Event & Travel | Manufacturing | IT & Software Development | Legal | Public, Non Profit & Religious Organizations | Real Estate | Retail, Consumer Goods & Services

Costs

Project CostProjects Starting at:
Less than $1K each
24 reviewers reported project cost for this provider
Less than $1K
13%
$1K - $2.5K
4%
$2.5K - $5K
7%
$5K - $10K
13%
$10K+
7%
No cost reported
56%
Retainer CostRetainers Starting at:
Less than $500 monthly
24 reviewers reported retainer cost for this provider
$250 - $500
16%
$500 - $1K
13%
$1K - $2K
5%
$2K - $5K
5%
$5K+
4%
No cost reported
56%

CCP Technologies Corp Reviews

Overall Rating

5.0

55 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
4.8
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.8

Pros:

  • Dedicated to meeting our specific, customized needs and partnering with us as a virtual IT department for a fast-paced, high-growth company.
  • the speed of response and and making sure we were not over buying.
  • Very easy to work with President works directly with clients.
  • Multiple people in the area to help out when necessary and not overpriced.

Cons:

  • All companies have room for improvement, but what I love is that the founder created monthly meetings with our company and assigned a dedicated service rep to ensure that 'cons' are addressed and we are both working toward continual improvement.
  • they may want to consider doing a more thorough vulnerability assesment.
  • I feel that they could have better onboarding of new clients.
  • The transition was pretty smooth for the most part. The IP address modifications caused a few glitches but other than that things were smooth.

55 reviews

Charlene Dupray avatar
Charlene Dupray
Consultant
Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Dedicated to meeting our specific, customized needs and partnering with us as a virtual IT department for a fast-paced, high-growth company.
Cons:
All companies have room for improvement, but what I love is that the founder created monthly meetings with our company and assigned a dedicated service rep to ensure that 'cons' are addressed and we are both working toward continual improvement.
Reviewer Source
Source: UpCity
April 5, 2024
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I work with closely with CCP on behalf of one of my clients and have the pleasure of interfacing with several members of the team, including the CEO, Bill Hammelman. From speaking at a company-wide Cyber Security Awareness event to helping us launch the implementation of standardized signatures and other company-wide initiatives, Bill and his team have been incredibly responsive to our needs. As local clients, they've even run over to our office to troubleshoot specific issues in real time. I appreciate their willingness to partner with my client and learn about our industry to provide optimal IT support. They also demonstrate great patience in helping us learn their world of information technology. In short, CCP is a company with heart that puts the true connectivity into IT!
Other Contributing Factors: Cost, Location, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Susan O'Laughlin
Owner
Accounting, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
They are quick to respond when I have an issue.
Cons:
I used to have one person I contacted and now I deal with whoever answers the service ticket. But I still get great results, so not that bad of a con really.
Reviewer Source
Source: UpCity
March 1, 2024
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: I have been with CCP for many years and they have always taken great care of my company. They are responsive and timely and fix my issues quickly. I would recommend them to any of my friends or business contacts!
Other Contributing Factors: Location
Rob Odum avatar
Rob Odum
Assoc. Dir. of Marketing / IT Lead
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 7, 2023
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: We've worked on three very different projects with CCP Tech, and each time it's been a great experience. Their team brings solid technical knowledge and experience to the table, along with the ability to work within your schedule and budget. They seem genuinely interested in supporting the mission of the customer, and we hope to continue our relationship with them as a trusted IT partner.
Other Contributing Factors: Reputation, Location, Cost, Technical Expertise
June Ashway
Bookkeeper
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 11, 2021
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: CCP is a fantastic team of professionals! I have been using their services for over 5 years. From techs to admin - they are responsive, efficient, and courteous. They have assisted my business and personal needs, with both on-site and remote services. I have referred them to others and all have been happy with the results.
Other Contributing Factors: Specific Service Offering
Stephanie McKee avatar
Stephanie McKee
Chief Technology Thought Partner
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
December 20, 2022
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $500-$1,000 monthly
Overall Experience: The CCP provides excellent customer service and technical support to our team. They are an intricate part of our team.
Other Contributing Factors: Industry Focus, Technical Expertise, Cost, Reputation
Kris Cole avatar
Kris Cole
Senior Director, Advancement
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 29, 2022
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $2,000-$5,000 monthly
Overall Experience: CCP is an invaluable part of our team. While our previous MSP was inattentive and unresponsive, CCP has become part of our team. They have taken the time to get to know our business back to front and truly marries this perspective with their expertise. The end result is a high-quality relationship with our technology that is propelling our organization into the future.
Other Contributing Factors: Variety Of Services Offered, Technical Expertise, Location, Reputation
Kansas Pardo
Receptionist
Industrial Automation, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Super friendly staff, always helpful! Respond in a timely manner. Can come to the work site if needed which can be helpful sometimes.
Cons:
I dont have any cons for CCP at this time.
Reviewer Source
Source: UpCity
March 8, 2024
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $1,000-$2,000 monthly
Overall Experience: My CCP team for our business establishment is always top par. They reply within a timely matter and always try to find a solution to any problem we are having. They help remotely or if we need them to come out and fix something they are here right on time. I can email them anytime if I have questions and the staff is always friendly. We love using CCP for our Tech needs.
Other Contributing Factors: Cost, Reputation, Specific Service Offering, Technical Expertise
Kevin Johnson avatar
Kevin Johnson
Real Estate, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 23, 2021
Frequency: Single Project
Cost Per Project: Less than $1,000
Overall Experience: Helped with various problems with my laptop and an older laptop when I thought all was lost.
Other Contributing Factors: Cost, Location
Verified Reviewer
Office Manager
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
9/10
Pros:
Very easy to work with, helpful.......................................
Cons:
A better understanding of chain of command, as far as different departments and who to contact when.
Reviewer Source
Source: UpCity
April 3, 2024
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: Less than $500 monthly
Overall Experience: We are so happy to have made the switch to working with CCP! The transition was fairly seamless, and the customer service is top notch! Answers to our questions, and help with our computer issues have been handled with care and expertise. We are so glad to have their support, and know that technical issues will be handled with speed, and professionalism. - Office Manager, ADM Charleston
Other Contributing Factors: Specific Service Offering, Technical Expertise
Barbara Hellman
Corporate Secretary
Construction, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2021
Frequency: Single Project
Cost Per Project: Less than $1,000
Retainer: Confidential
Overall Experience: I enjoy working with CCP because they are Knowledgeable, Professional, and Client Friendly.
Other Contributing Factors: Reputation, Specific Service Offering, Cost, Location, Technical Expertise, Portfolio
Camilla Robinson
CFO & COO
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 24, 2023
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $2,000-$5,000 monthly
Overall Experience: CCP took over managing our IT in January 2023 after a disastrous experience with another provider. Almost immediately after beginning our contract, Chrome stopped supporting Windows 7 (which 99% of our machines were), and we were forced to replace all of our machines and complete temporary fixes to maintain critical business functioning while planning for that transition. The CCP team was incredible and walked alongside us every step of the way. They were patient, helped rebuild trust with employees despite the mounting frustration, and worked to deploy our new machines as quickly as possible once they arrived. We still have a lot of work to do, but CCP has proven to be a true partner and we trust them to guide and support us as we start the next chapter.
Other Contributing Factors: Cost, Reputation, Technical Expertise
Christopher Isaacs
President
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Customer Service and Technical Expertise
Cons:
At times there are multiple technicians working on a single project solution and there can be overlap of efforts.
Reviewer Source
Source: UpCity
April 5, 2024
Frequency: Ongoing Service
Cost Per Project: $10,000 - $24,999
Retainer: $2,000-$5,000 monthly
Overall Experience: The Isaacs Group has been utilizing CCP for over 17 years as our primary IT Support and Technology Solutions Partner. CCP's technical expertise along with unparalleled customer service has been a key component to the success of The Isaacs Group and we value CCP as being integral to our continued success.
Other Contributing Factors: Cost, Industry Focus, Location, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Janet Owens avatar
Janet Owens
Owner at APMS
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2021
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Overall Experience: Very dependable and excellent service. Highly recommend.
Other Contributing Factors: Reputation, Technical Expertise, Variety Of Services Offered
Darrell Watts
Owner
Real Estate, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Steven Johnson was so in tune with what our company needed
Cons:
I can’t say anything negative about CCP….
Reviewer Source
Source: UpCity
November 3, 2023
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: Confidential
Overall Experience: Steven started from scratch and created a web site and social media presence for our company. He listened to our needs and took us to the next level. Like many small businesses we don’t have an IT department and CCP technologies has been that for us. Thanks Steven and team for all your expertise. I highly recommend CCP Tech
Other Contributing Factors: Cost, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Donna Moffett avatar
Donna Moffett
Managing Partner
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 12, 2022
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $500-$1,000 monthly
Overall Experience: We have worked with CCP for over 15 years, and would not choose another IT partner. You can always depend on CCP to respond to a request for services - typically within the business day - and if responding to an emergency outage, the response is extraordinary.
Other Contributing Factors: Technical Expertise, Industry Focus, Reputation

Media


Locations

Headquarters:
Charlotte, NC
US U.S. Locations (1)
  • Sterling