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- Overall Rating
- 4.8
- Communication
- 4.8
- Responsiveness
- 4.7
- Accuracy of Timeline
- 3.8
- Expertise
- 4.8
- Value for Money
- 4.6
- Accuracy of Cost Estimates
- 1.0
We had a meeting with TRivE Internet Marketing Agency, and their marketing team initially won us over by showcasing what they do with impressive examples. Based on these outstanding samples, we felt confident and decided to work with them for SEO and social media advertising. We committed ourselves, and every week, during our regular meetings, we would ask about their progress and actions. However, our questions seemed to make them uncomfortable, and at times they even remarked, "You seem to know this business very well." Month after month, we trusted them, making payments of over $7,000 under very challenging circumstances, hoping for the promised results. But instead of genuine service, all we received were basic reports from SEMrush that could be generated at the click of a button. I wasn't just asking for reports—I was seeking real, actionable results and wanted to understand what they were doing based on those reports. Unfortunately, they kept handing over the same reports, without any real work or progress behind them. As the months passed, it became clear that we were not receiving the service we were paying for. I expressed my disappointment and told them that we hadn’t received adequate service up to that point. We decided to halt the services and requested a refund for the payments made. In response, they reminded us of our six-month contract and insisted that we were obligated to continue paying, even though they weren’t delivering as promised. We questioned why we should continue to pay for services we hadn’t received, and this led to a heated dispute, eventually leading us to stop the payments. They then acknowledged their shortcomings and offered to provide one to two more months of free service. But at that point, I had lost all trust. I insisted on a refund, because despite my commitment and the financial burden of those $7,000 monthly payments, all I received were repetitive, useless reports from SEMrush. They never delivered the service they promised, and it felt as though they were just going through the motions without doing any real work. September 17, 2024
https://thriveagency.com
Arlington, TX
Founded 2005
101-250 Employees
Full-service digital marketing agency
Expertise
Costs
Thrive Internet Marketing Agency Reviews
Overall Rating
56 Reviews
- Expertise
- 4.8
- Value for Money
- 4.6
- Accuracy of Cost Estimates
- 1.0
- Communication
- 4.8
- Responsiveness
- 4.7
- Accuracy of Timeline
- 3.8
- Overall Rating
- 1.0
- Likelihood to Recommend
- 1/10
- Overall Rating
- 1.0
- Likelihood to Recommend
- 1/10
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0
- Overall Rating
- 5.0