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Valley Business Centre

5.0 (11)
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Retail, Consumer Goods & Services
6 reviewers
55%
PROJECT COST
Less than $1Kper project2 reviewers | 18%
RETAINER COST
$2K - $5Kper month5 reviewers | 45%
Doug FournierOwner
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
I've been running my cafe in Vancouver for a good while, and anyone in this business will tell you that it’s not just about brewing the perfect cup. Behind the scenes, there’s paperwork, numbers, and oh, the dreaded payroll. When my CPA suggested Valley Business Centre, I thought I’d give them a shot. Right from our first chat, it was clear these folks knew their stuff. Nancy from their team walked me through the setup. She was efficient and had answers to my many questions. The transition was smoother than I anticipated, and it felt like I had more time to do what I really love – serving my customers and making that perfect espresso shot. With the cloud system they introduced me to, I can keep an eye on my finances even when I'm sourcing new coffee beans or tasting pastries. And tax time? It’s not the looming cloud it used to be. If you’re juggling your passion with paperwork, consider giving Valley Business Centre a ring. They’ve made a world of difference for me.September 26, 2023

https://whistlervalleybusiness.com

Vancouver, Canada

Founded 1990

11-50 Employees

Bookkeeping and payroll services provider

Valley Business Centre is a bookkeeping and payroll services provider based in Whistler, British Columbia. Their team of professional bookkeepers uses the latest tools and technology to be more efficient and provide meaningful financial data to business owners. The company offers a range of services, including bookkeeping, payroll, GST filing, and financial statement preparation. Valley Business Centre's services are tailored to meet the specific needs of each client, ensuring that they receive the support they need to manage their finances effectively.

Expertise

Services Offered
Bookkeeping|Payroll
Industries Served
Construction | Health & Medicine | Manufacturing | Public, Non Profit & Religious Organizations | Real Estate | Hospitality, Dining, Event & Travel

Costs

Project CostProjects Starting at:
not provided by vendor
6 reviewers reported project cost for this provider
Less than $1K
18%
$1K - $2.5K
9%
$2.5K - $5K
$5K - $10K
9%
$10K+
18%
No cost reported
45%
Retainer CostRetainers Starting at:
not provided by vendor
11 reviewers reported retainer cost for this provider
$250 - $500
18%
$500 - $1K
9%
$1K - $2K
27%
$2K - $5K
45%
$5K+
No cost reported

Valley Business Centre Reviews

Overall Rating

5.0

11 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • What I appreciated most about Valley Business Centre was the seamless communication and their dedication to clarity. It was incredibly easy to collaborate with them. Every query or concern I had was addressed promptly, and they always ensured I was in the loop. It's this level of trust and transparency that would make me choose to work with them again.

  • I particularly appreciated the ease of working with Valley Business Centre. Their team is not only friendly and approachable but also consistently proactive. They're always on top of deadlines, ensuring that everything is filed on time. I never had to worry about missing out on any critical detail because they would send me numerous notifications as reminders. Their ability to remember the finer details about our business showcases their dedication and commitment to clients. It's this personalized and diligent approach that would make me choose to work with them again.

Cons:

  • While I've had a positive experience with Valley Business Centre overall, if I were to express a wish, it would be for them to introduce an express pick-up service for paper documents. It would make the process even more seamless, especially during those times when we're swamped and can't make it to their office.

  • One area that comes to mind is their transition to exclusively digital payments. Initially, I was taken aback when Valley Business Centre decided to stop accepting paper cheques, as I had been using that method for years. However, I must admit that after a brief adjustment period, I found their digital payment system to be more streamlined and convenient. Still, a heads-up or transitional period might have made this change smoother for clients like me who were accustomed to the traditional way.

11 reviews

Recommended
Doug Fournier
Owner
Food & Beverages, Unspecified
Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
What I appreciated most about Valley Business Centre was the seamless communication and their dedication to clarity. It was incredibly easy to collaborate with them. Every query or concern I had was addressed promptly, and they always ensured I was in the loop. It's this level of trust and transparency that would make me choose to work with them again.
Cons:
One area that comes to mind is their transition to exclusively digital payments. Initially, I was taken aback when Valley Business Centre decided to stop accepting paper cheques, as I had been using that method for years. However, I must admit that after a brief adjustment period, I found their digital payment system to be more streamlined and convenient. Still, a heads-up or transitional period might have made this change smoother for clients like me who were accustomed to the traditional way.
Reviewer Source
Source: UpCity
September 26, 2023
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Less than $500 monthly
Overall Experience: I've been running my cafe in Vancouver for a good while, and anyone in this business will tell you that it’s not just about brewing the perfect cup. Behind the scenes, there’s paperwork, numbers, and oh, the dreaded payroll. When my CPA suggested Valley Business Centre, I thought I’d give them a shot. Right from our first chat, it was clear these folks knew their stuff. Nancy from their team walked me through the setup. She was efficient and had answers to my many questions. The transition was smoother than I anticipated, and it felt like I had more time to do what I really love – serving my customers and making that perfect espresso shot. With the cloud system they introduced me to, I can keep an eye on my finances even when I'm sourcing new coffee beans or tasting pastries. And tax time? It’s not the looming cloud it used to be. If you’re juggling your passion with paperwork, consider giving Valley Business Centre a ring. They’ve made a world of difference for me.
Other Contributing Factors: Cost, Location, Reputation, Technical Expertise
Noah Martin
Co-founder
Food & Beverages, Unspecified
Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
I particularly appreciated the ease of working with Valley Business Centre. Their team is not only friendly and approachable but also consistently proactive. They're always on top of deadlines, ensuring that everything is filed on time. I never had to worry about missing out on any critical detail because they would send me numerous notifications as reminders. Their ability to remember the finer details about our business showcases their dedication and commitment to clients. It's this personalized and diligent approach that would make me choose to work with them again.
Cons:
While I've had a positive experience with Valley Business Centre overall, if I were to express a wish, it would be for them to introduce an express pick-up service for paper documents. It would make the process even more seamless, especially during those times when we're swamped and can't make it to their office.
Reviewer Source
Source: UpCity
October 13, 2023
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Retainer: Less than $500 monthly
Overall Experience: I'vе rеally еnjoyеd working with Vallеy Businеss Cеntrе. Thеy'rе friеndly, hеlpful, and makе things еasy to undеrstand. Thе tеam rеally listеns to what wе nееd and always triеs to hеlp in thе bеst way possiblе. Thеy'rе quick to answеr any quеstions, and I apprеciatе how thеy rеmеmbеr thе littlе things about our businеss. I also likе how thеy еncouragе us to sharе what wе lеarn with othеrs. Big shoutout to thе wholе tеam – you guys makе businеss smoothеr and lеss strеssful. Big Thank You!
Other Contributing Factors: Cost, Location, Reputation, Technical Expertise
Kevin Wisniewski
Owner/Principal
Construction, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
October 26, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $2,000-$5,000 monthly
Overall Experience: I started my cabinet manufacturing business several years ago, and I was quite overwhelmed at the time. Not only that I had to sort out through construction, permits, licenses, suppliers, marketing, etc., but in addition, I had to also set up my books, and most importantly, be on top of them. I was at the point that I wasn't able to take care properly of the bookkeeping for my business, and I felt like I didn't have my finger on the pulse of the financial health of my own business, which made me exhausted and stressed out. A friend of mine recommended Valley Business Centre, as they had been in business since the 90's. Honestly, I was impressed from the first interaction with the team. They were very attentive, kind, caring, and they patiently sorted out the entire mess in my bookkeeping, and in a short period of time. Then they guided me through the process of streamlining my accounting/bookkeeping processes, which became a breeze and I never had to worry about errors afterwards. Everything has been so smooth ever since, and it feels like their team is now part of my growing business. As other have said it before me, Valley Business Centre is the best in the bookkeeping business! It is an absolute pleasure to work with them. If you are looking for a professional team to take care of your bookkeeping and payroll, there is no better choice out there than Valley Business.
Other Contributing Factors: Location, Industry Focus, Technical Expertise, Reputation
Olivier Gagnon
Business Owner
Construction, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
May 12, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: I had the pleasure of working with Valley Business Centre - Bookkeeping & Payroll, and I must say, I was impressed. Being a small business owner, I found it difficult to keep up with bookkeeping and payroll tasks, and I decided to seek the services of specialized bookkeeping and payroll practice. This team was very knowledgeable and friendly, and they took the time to understand my business needs. I worked closely with Nancy, their payroll administrator, and the transition to outsourced payroll and benefits admin was seamless. They provided step-by-step instructions and helped me navigate through the processes, including Receiver General, ROEs, T4As, etc. I was able to focus on my core business while they handled my bookkeeping and payroll needs. The team was always responsive and helpful whenever I had any questions. The onboarding process was straightforward, and the technology they use is top-notch. Valley Business Centre's attention to detail is commendable, and I feel confident that my bookkeeping and payroll are in good hands. I highly recommend their services to any small business owner who needs professional and reliable bookkeeping and payroll support. With Valley Business Centre's help, I can focus on running my business. Thank you, Valley Business Centre, for your excellent services.
Other Contributing Factors: Industry Focus, Location, Portfolio, Reputation, Specific Service Offering, Technical Expertise, Variety Of Services Offered
Laura Conti
Owner
Food & Beverages, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 15, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $1,000-$2,000 monthly
Overall Experience: I have been using Valley Business Centre's services since 2019. I purchased my business back 2015 and I had changed a few bookkeepers until I found this team in 2019 and I've stayed with them ever since. Our books have never looked better, and more accurate. Everything is up-to-date and we're always getting helpful answers quickly from Valley Business staff. Our business is in the food industry and we experience a moderate turnover of employees, and Valley Business has been always on top of things when it comes to payroll, issuing ROEs, T4s etc. We are very grateful to their payroll administrator, Nancy, who's always extremely helpful and enjoyable to work with. I am really grateful to the entire team who really cares about getting us the right solutions to accommodate our operation. If you are serious about your business growth, you would certainly appreciate working with this team.
Other Contributing Factors: Reputation, Cost, Industry Focus, Location, Portfolio, Specific Service Offering, Technical Expertise
Richard Cukier
Co-founder
Industrial Automation, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 12, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $2,000-$5,000 monthly
Overall Experience: Really happy with the bookkeepers at Valley Business Centre. It took me quite a bit of time to find these guys, to be more precise, I had switched from one bookkeeper to another for about 2 years before I found this team. Communication with them is really great, they seem to always stay on top of things, and we don't have to worry that we're late on GST or other government taxes throughout the year. We've been already using for 3 years Valley Business Centre to do our bookkeeping and payroll, and our business has been doing better and better. We've been able to double our sales and employee morale is up. And, this is for the most part due to our accounting process working smoothly. Valley Business team has guided us day by day and provided exceptional services, and they truly are an extension of our staff.
Other Contributing Factors: Reputation, Technical Expertise, Specific Service Offering, Portfolio, Location, Industry Focus
Cindy L
Owner
Consumer Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 17, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $1,000-$2,000 monthly
Overall Experience: Valley Business Centre has been working with me for at past 6 years, and they have always done an excellent job. They have solid procedures, the best equipment, an extensive understanding of Canadian tax, payroll, and so on, as well as a keen eye for detail. I completely rely on them for all my bookkeeping, payroll, and invoicing needs. In the beginning, they helped me every step of the way in starting my business, completing my bookkeeping, submitting my taxes on time, and always keeping track of my paperwork from start to finish. Their staff is competent and highly helpful when it comes to their clients' requirements. I've always felt quite comfortable approaching them with questions, and their comments have always been beneficial. Five Stars!
Other Contributing Factors: Location, Portfolio, Industry Focus, Variety Of Services Offered, Technical Expertise, Specific Service Offering, Reputation
Ben Newman
Partner
Construction, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
September 24, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $2,000-$5,000 monthly
Overall Experience: Our construction company has worked with Valley Business Centre for almost 3 years now. They have a professional team of bookkeepers, very helpful and thoughtful about our accounting process. In the beginning we had them help us guide through the implementation process of projects module with Xero Accounting, which was very helpful to get our ducks in the row. Later on, we integrated Buildertrend with Xero Accounting, which helped us further improve our efficiency and transparency with our customers. Valley Business Centre team helped us through all this technology changes, and they had been readily available to answer all of our questions. We appreciate all the advice and the service received from the staff. Highly recommend their services!
Other Contributing Factors: Specific Service Offering, Location, Industry Focus, Reputation, Technical Expertise, Variety Of Services Offered
Amanda Su
Co-founder
Food & Beverages, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 24, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $2,000-$5,000 monthly
Overall Experience: Valley Business Centre team are the most helpful bookkeepers and payroll providers I have worked with in the Sea to Sky. The pandemic has affected our business badly and their team has been a lifesaver in getting all of the required paperwork together fast so we can apply for grants and subsidies when we needed them. Since then, not only we have recovered but we have also exceeded our expectations for 2022. And I know this is in part due to the tremendous help received from Sorin and his team at Valley Business Centre, which I am so grateful for. Thank you so much, you guys are the best!
Other Contributing Factors: Technical Expertise, Industry Focus, Location, Reputation, Portfolio
Michelle Thornberry
Owner
Retail, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
July 14, 2021
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $500-$1,000 monthly
Overall Experience: Top-notch service and really communicative staff! Valley Business Centre team is amazing! They are always up on all the latest technologies and have done wonders for helping me simplify my accounting/bookkeeping processes and save money and time by using the newest tools. They get the job done and also competitively priced. Highly recommend!
Other Contributing Factors: Reputation, Technical Expertise, Cost, Location
Heather Van den Broeck
Owner
Hospitality, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
October 10, 2022
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $1,000-$2,000 monthly
Overall Experience: I have been impressed with the Valley Business Centre team's knowledge and professionalism. Very detailed, and always quick to respond to any of my questions. Outsourcing my bookkeeping function to VBC has been one of the best decisions I've made. Well worth the money!
Other Contributing Factors: Cost, Specific Service Offering, Technical Expertise, Reputation, Location

Locations

Headquarters:
Vancouver, Canada