Capterra Logo
Helping businesses choose better software since 1999

9thWonder

4.9 (36)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
IT & Software Development 8 reviewers
28%
PROJECT COST
$10K+per project14 reviewers | 39%

RETAINER COST
$1K - $2Kper month3 reviewers | 8%
Sommer Figone avatar
Sommer FigoneMarketing Manager
Overall Rating
5.0
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
4.9
Value for Money
4.9
Accuracy of Cost Estimates
Not rated

We worked with 9th Wonder for our website and branding redesign and are really happy with the results! In the IT/telecom industry, it's hard to stand out, but 9W helped us simplify and refocus our messaging, and created a visual identity throughout our new website that is truly unique when compared to our competitors and peers. We've had a lot of fun building upon the redesign and better establishing our "brand" in the market. Our site even won a first place award in its submission category recently, so the results speak for themselves! The 9W team was ALWAYS prepared, communicated extremely well, kept us on track and delivered an awesome product that met all of our goals. We still work together through monthly support hours and they've continued this level of professionalism and responsiveness - the quality of the partnership has never faltered. I'd definitely recommend working with 9W!July 30, 2020

https://www.gravityglobal.com

Houston, TX

Founded 1981

101-250 Employees


Brand strategy, web design, SEO and digital marketing agency

9thWonder is a marketing agency that offers brand strategy, research, digital strategy, brand and logo identity, copywriting, corporate social responsibility, search engine optimization, paid search, artificial intelligence, social media monitoring and public relations strategy, among other services. It caters to businesses of all sizes across multiple industries such as consumer packaged goods (GPG), automotive, eCommerce, electronics, and more.

Expertise


Costs

Project CostProjects Starting at:
$10K each
18 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
3%
$5K - $10K
8%
$10K+
39%
No cost reported
50%
Retainer CostRetainers Starting at:
$5K monthly
8 reviewers reported retainer cost for this provider
$250 - $500
6%
$500 - $1K
$1K - $2K
8%
$2K - $5K
$5K+
8%
No cost reported
78%

9thWonder Reviews

Overall Rating

5.0

36 Reviews

Expertise
4.9
Value for Money
4.9
Accuracy of Cost Estimates
Not rated
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
Not rated

36 reviews

Sommer Figone avatar
Sommer Figone
Marketing Manager
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: We worked with 9th Wonder for our website and branding redesign and are really happy with the results! In the IT/telecom industry, it's hard to stand out, but 9W helped us simplify and refocus our messaging, and created a visual identity throughout our new website that is truly unique when compared to our competitors and peers. We've had a lot of fun building upon the redesign and better establishing our "brand" in the market. Our site even won a first place award in its submission category recently, so the results speak for themselves! The 9W team was ALWAYS prepared, communicated extremely well, kept us on track and delivered an awesome product that met all of our goals. We still work together through monthly support hours and they've continued this level of professionalism and responsiveness - the quality of the partnership has never faltered. I'd definitely recommend working with 9W!
Other Contributing Factors: Technical Expertise, Reputation, Cost, Portfolio
Teresa Kloser avatar
Teresa Kloser
Marketing Consultant
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 1, 2020
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: I initially contacted 9thWonder to discuss the need for a new website. After a quick lunch meeting, Mark Mitton, their CMO, crafted a proposal to address our website and the foundational work required for a growing tech startup to create a new category in an emerging vertical market. 9thWonder strategically addressed our company’s challenge and led us through a rebrand. They defined and created our brand mission, vision, messaging, positioning, personas, logo, guidelines, and the website. Following the successful brand and website launch, we went on to work with 9thWonder on search marketing and a video. The 9thWonder team is honest, reliable, talented, and a trusted partner for my strategic B2B technology marketing needs.
Other Contributing Factors: Specific Service Offering, Reputation, Variety Of Services Offered, Portfolio, Technical Expertise, Industry Focus
Tina Kilby avatar
Tina Kilby
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 13, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: 9th Wonder has been an incredible partner to work with. The team is creative and their thought process is as diverse as they come. Always buttoned up on deadlines, and budgets. We work on complex projects together that involve dimensional paper designs which at times calls for flexibility on the part of the end client in order to achieve the best product possible and still stay within budget. Ray Rios has been an excellent communicator when those needs arise and always open to suggestions. We could not ask for a more seamless integration in regards to the work we have produced together. Thanks Ray and Team. Tina Kilby Business Development Director Structural Graphics and Red Paper Plane
Other Contributing Factors: Industry Focus
Lindsay Vassar avatar
Lindsay Vassar
Marketing Coordinator
51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Less than $500 monthly
Overall Experience: Our firm hadn't updated their website in 10 years when we reached out to 9th Wonder for our redevelopment. They did an incredible job walking us through the process. It was clear from the first meeting that they understood our business and our culture. They came prepared, took time to understand our end goals and objectives, and provided in-depth information to help us make the right decisions along the way. Since we've launched they have been a tremendous ally in all things marketing and social - SEO, updates to the site, brainstorming creative new ways to engage our audience, and more. I would highly recommend their team.
Other Contributing Factors: Location, Reputation, Technical Expertise, Cost, Portfolio
David Dickerson avatar
David Dickerson
Principal
Marketing and Advertising, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: I cannot say enough about the team at 9th Wonder. From account management to web strategy, site development, programming, updates and maintenance, they truly are a 10 out of 10 in my book. My firm has come to rely heavily on them for virtually all our web-related work, including SEO – and they have never let us, or our clients, down. That's a rare quality these days, and one that, as an agency principle, I admire a great deal. And on top of it all, their creative never fails to engage or compel our audiences. In sum, these folks are the best.
Other Contributing Factors: Reputation, Portfolio, Technical Expertise
Danielle Borges avatar
Danielle Borges
Marketing Manager
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 28, 2020
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: 9th Wonder helped our company rebrand about two years ago. Rebranding is such a painful project, specially when you have partners that don't agree on anything. However, 9th wonder shepherd us through the process successfully and they pleasure to work with – responsive, dedicated, and skilled in their field. Not the cheapest agency in town, but you get what you pay for.... Our lead generation tripled, we have more candidates applying for open roles, and We’ve grown from 700k in annual revenues to almost 2.5m this year.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Luiz Moreira avatar
Luiz Moreira
Pond5
Entertainment, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 13, 2020
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $5,000+ monthly
Overall Experience: My company has been been a partner of 9th Wonder for over a year now and they are truly terrific. The relationship we have is exactly what I hoped for and Ray Rios and his creatives are talented, quick to respond and provide valuable information for me and my teams. I 10/10 recommend 9th Wonder for any business that wants to increase their brand awareness while receiving top notch client services.
Other Contributing Factors: Reputation, Variety Of Services Offered, Location, Industry Focus
Paul Wise avatar
Paul Wise
Vice President, Corporate Marketing & Communications
Automotive, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 4, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: It has been a pleasure to work with the 9th Wonder team multiple times over the past decade. I have always found them to be extremely nimble, flexible, talented and fun to work with. However, most importantly, they have always delivered top-notch results which is the most important element. I would highly recommend them for your next project (small to large)!
Other Contributing Factors: Variety Of Services Offered, Reputation
John McMahan avatar
John McMahan
Sr. Director
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 21, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: When working with 9th Wonder, you will be sure to be taken care of. From top management down, everyone is very friendly, conscientious and respectful as well as knowledgeable about the space. I've worked for a creative agency in the past so I have higher expectations, and 9th Wonder did not disappoint.
Other Contributing Factors: Technical Expertise, Industry Focus, Location, Reputation, Cost, Specific Service Offering
Rick Clyne
VP Marketing
Information Technology and Services, Unspecified

Overall Rating
4.0
Reviewer Source
Source: UpCity
November 11, 2020
Frequency: Single Project
Cost Per Project: Unspecified
Overall Experience: We retained 9th Wonder for a 6-month branding project. This came in the wake of two key acquisitions that expanded our existing markets and opened new, adjacent markets as well. We sought agency help to reposition the company and update/consolidate the brand to reflect the evolution of our business. The team at 9th Wonder came in and drove the project with focus, creativity, and great insight. With 9th Wonder, we had a genuine, invested partner who brought the invaluable expertise that we did not have in-house. They produced the entire slate of core deliverables: discovery docs, internal and customer interviews, messaging platform development, logo and collateral design, web site assessment and optimization, and market testing. The final deliverables were outstanding, and we’re now positioned—from a brand perspective—to accommodate additional growth and expansion for at least the next 5 years. Would I seek help from 9th Wonder should another large-scale marketing project arise? You bet. It’s the first call I’d make.
Other Contributing Factors: Reputation, Portfolio
Alex Cioth avatar
Alex Cioth
CEO
Food & Beverages, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: Less than $500 monthly
Overall Experience: Our main contact was Mark Mitton, a partner in the business. Mark was a real pleasure to work with! He is thoughtful and communicates well. He directed his team very effectively and did a great job leveraging their varied talents. It's all about the people and 9th Wonder has great ones!
Other Contributing Factors: Technical Expertise, Specific Service Offering, Cost
Chris Hunter
Digital Marketing Director
Automotive, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: We've worked with 9th Wonder for just over two years. In a head-to-head test, they easily won our SEM/Pay-Per-Click business. Since becoming our paid search agency of record, I've been continually impressed by their account management, thought leadership, analytical insight, subject matter expertise, strategic chops, and executional excellence. But, nothing beats results, and to this point we've experienced tremendous gains in our paid search program since partnering with 9th Wonder. The best agencies feel like an extension of the client's team, and this describes 9th Wonder perfectly.
Other Contributing Factors: Industry Focus, Specific Service Offering, Technical Expertise, Cost, Reputation
Jenny Gresla avatar
Jenny Gresla
Account Executive
Marketing and Advertising, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 17, 2020
Frequency: Ongoing Service
Cost Per Project: Unspecified
Overall Experience: As someone who has been in the industry for 13+ years, I can't speak highly enough about the team at 9th Wonder - everyone there has been an absolute joy to work with! They're super knowledgeable, very responsive, extremely friendly, eager to learn the ins/outs of the industry and always open to suggestions. They are a team of individuals you can trust and will always have your best interest at heart. Every interaction has been valuable and hands down I would say any client of theirs is extremely lucky to have the 9th Wonder team by their side!
George Sturgis
VP of Marketing
Information Technology and Services, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 7, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: I first worked with 9thwonder a few years back. They helped my team organize our content and website. Once they took over the website the process became easy. They did the interviews, the idea generation, and came up with a website that helped us stand out from our competition. I have taken 9thwonder to other companies I have worked at and the result is always the same. Amazing. I would recommend them to any company looking to jump start their website and marketing.
Other Contributing Factors: Cost, Portfolio, Reputation, Technical Expertise
Verified Reviewer
Digital Marketing Specialist
Information Technology and Services, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
July 30, 2020
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: We worked with 9th Wonder to build a new website for our growing B2B company. Throughout the entire process, they were extremely communicative, knowledgeable, and resourceful. When any issues or miscommunications came up, 9th Wonder was quick to find solutions and keep the project moving to make sure we hit our relatively quick deadline. Our new website is faster than ever and can now hold up against our biggest competitors.
Other Contributing Factors: Reputation, Technical Expertise, Portfolio, Cost

Media


Locations

Headquarters:
Houston, TX
US U.S. Locations (3)
  • West Hollywood
  • Denver
  • Dallas