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Brown Bag Marketing

5.0 (37)
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IT & Software Development 11 reviewers
38%
PROJECT COST
$10K+per project12 reviewers | 32%

RETAINER COST
$5K+per month5 reviewers | 14%
Zach Coward avatar
Zach CowardChief Operating Officer
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
4.9
Accuracy of Cost Estimates
5.0

The team at Brown Bag Marketing has truly surpassed our expectations. From the outset, they demonstrated a deep understanding of our brand's essence and potential. Through their creative and strategic approach, they've not only revitalized our brand identity but have also turned it into a powerful tool. This transformation has played a critical role in our expansion efforts, opening new doors and attracting a wider audience. The expertise and dedication of the Brown Bag team have been instrumental in our growth, making our partnership not just valuable but indispensable. We are extremely grateful for their contribution to our success.April 3, 2024

https://brownbagmarketing.com

Atlanta, GA

Founded 2002

11-50 Employees


Digital marketing agency in Atlanta offering custom services

Brown Bag Marketing is a full-service digital marketing agency located in Downtown Atlanta. They specialize in everything from brand identity to sales enablement, thought leadership to social campaigns, and websites built for conversion. They follow a holistic approach to driving results for their clients, implementing effective strategies that incorporate SEO, social media, email, and more.

Expertise

Industries Served
Finance & Accounting | Education & Learning | Arts & Entertainment | Hospitality, Dining, Event & Travel | Manufacturing | IT & Software Development | Legal | Health & Medicine | Public, Non Profit & Religious Organizations

Costs

Project CostProjects Starting at:
$10K each
21 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
3%
$2.5K - $5K
11%
$5K - $10K
11%
$10K+
32%
No cost reported
43%
Retainer CostRetainers Starting at:
$2K monthly
12 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
$1K - $2K
8%
$2K - $5K
11%
$5K+
14%
No cost reported
68%

Brown Bag Marketing Reviews

Overall Rating

5.0

37 Reviews

Expertise
5.0
Value for Money
4.9
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • From the start, clear communication was crucial to us, and Brown Bag went above and beyond our expectations. They provided outstanding data, ROI analysis, and insights on market trends.
  • The staff is outstanding to work with! They are very creative and go above and beyond!
  • How approachable they are. They also do a great job of communicating to us non-marketing folk.
  • Laurie was incredibly patient with our ideas and revisions!

Cons:

  • As a new company working within a tight budget, we faced challenges affording the pricing for multi-channel strategies.
  • I don't have anything negative to say -- great company and creative staff!
  • I really would have loved if they would have just not charged us - I think we are so much fun that all the invoicing could've been brushed aside!
  • I look forward to meeting others working for us behind the scenes. :)

37 reviews

Zach Coward avatar
Zach Coward
Chief Operating Officer
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
From the start, clear communication was crucial to us, and Brown Bag went above and beyond our expectations. They provided outstanding data, ROI analysis, and insights on market trends.
Cons:
As a new company working within a tight budget, we faced challenges affording the pricing for multi-channel strategies.
Reviewer Source
Source: UpCity
April 3, 2024
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $5,000+ monthly
Overall Experience: The team at Brown Bag Marketing has truly surpassed our expectations. From the outset, they demonstrated a deep understanding of our brand's essence and potential. Through their creative and strategic approach, they've not only revitalized our brand identity but have also turned it into a powerful tool. This transformation has played a critical role in our expansion efforts, opening new doors and attracting a wider audience. The expertise and dedication of the Brown Bag team have been instrumental in our growth, making our partnership not just valuable but indispensable. We are extremely grateful for their contribution to our success.
Other Contributing Factors: Industry Focus, Reputation, Specific Service Offering, Variety Of Services Offered
Steve Palek avatar
Steve Palek
CEO
Think Tanks, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
April 27, 2021
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $5,000+ monthly
Overall Experience: One of the best decisions made by Auxilia in our short history was to partner with Brown Bag Marketing. The team, led by Laurie and Dan Michaels has been nothing short of amazing. There are so many areas I can focus on, but I think there are two things that stick out to me. 1 - Our team lead, led by Kim Trubey listens to us, offers us suggestions in the most classy and professional way. She isn't afraid to get in the middle of things with us, she has taken the time to get to know the team, our company, and our culture and I think what she has created for Auxilia, with her team, is indicative of her dedication and support. We constantly get positive feedback on our marketing materials and social presence, and we have them to thank for that!!! 2 - Brown Bag always gives us the proper people for the project. They have experts on Social, branding, website design, analytics, etc.....and I love that they bring in team members when needed. They have far exceeded my every expectation and candidly, their team has become our family. We wouldn't want to grow our company without them by our side. They make us better! Thank you my friends!! Steve Palek - CEO - Auxilia
Other Contributing Factors: Reputation, Cost, Industry Focus, Technical Expertise
Kevin Keeney avatar
Kevin Keeney
Chief Technology Officer
Accounting, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 18, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: I think that what distinguishes Brown Bag Marketing from other firms is their emphasis on solving problems versus just getting a contract in place. In the contracting phase, we worked directly with one of the owners of the firm (Dan Michaels). Over the course of multiple engagements, we found that the scoping part of the project provided immediate value by helping us to clarify what should be done in tangible next steps. I also knew that I could call Dan anytime I had any issue with delivery. There was just a feeling of trust that made it easy to have open communication. If/when we had a radical change in the project objectives or hit a roadbump in delivery (whether it involved Brown Bag or not), I could call them. I brought our CEO to meet with Dan over lunch and we ended up discussing challenges we faced across our business, not just marketing. Simply stated, they delivered results with no drama.
Other Contributing Factors: Specific Service Offering, Reputation, Variety Of Services Offered
Jon Watson avatar
Jon Watson
Vice President Sales and marketing
Retail, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 16, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: The Brown Bag Marketing team was outstanding from day one. They continually delivered over ask and offered great marketing, UX, and UI insights into how to package and deliver our content in the most user friendly and contemporary way. We had crazy positive client comments coming in from the first day our site went live. From the photography and videography, to the company branding, site lay-out and navigation, Brown Bag Marketing did a spectacular job for All Points. Lastly, from the top down the BBM people are awesome to work with and I am looking forward to working with them on new projects in the future. Jon Watson Vice President Sales and marketing All Points
Other Contributing Factors: Variety Of Services Offered, Location, Technical Expertise, Cost, Reputation
Jessica Davis avatar
Jessica Davis
Senior VP of Marketing & Branding
Insurance, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 3, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: Brown Bag Marketing is a true partner and an extension of our organization's marketing team. The work hand in hand with our team to deliver and exceed our expectations. They have worked on several website development and maintenance projects for us along with paid social campaigns. They are experts in their field, professionalism and a true joy and pleasure to work alongside. I highly recommend the entire team at BBM for your next project. They go above and beyond for their clients and treat them like part of their family!
Other Contributing Factors: Portfolio, Technical Expertise, Cost, Variety Of Services Offered, Industry Focus, Reputation
Lori Wolking, CAE avatar
Lori Wolking, CAE
National Development Officer
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
The staff is outstanding to work with! They are very creative and go above and beyond!
Cons:
I don't have anything negative to say -- great company and creative staff!
Reviewer Source
Source: UpCity
September 26, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: Confidential
Overall Experience: I had a great experience working with Brown Bag for my social media needs. I highly recommend Brown Bag for anyone looking to elevate their online presence. Their expertise and dedication truly make them stand out in the field of social media marketing!
Other Contributing Factors: Cost, Specific Service Offering
Tim Shine avatar
Tim Shine
SVP of Information Technology
Real Estate, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
June 25, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: Thoroughly enjoyed working with the BrownBag team on our new website. The team heard our initial thoughts and ideas and presented us with a few different options that were awesome from the start. From start to finish, everybody we worked with was professional and easy to work with. The end design was better than what we had hoped for.
Other Contributing Factors: Cost, Industry Focus, Portfolio, Location, Reputation, Variety Of Services Offered, Technical Expertise, Specific Service Offering
Amanda Farinelli avatar
Amanda Farinelli
VP Employee Engagement
Non-Profit Organization Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
April 27, 2021
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: The Brown Bag Marketing team has been absolutely phenomenal to work with. Since the first day we started working with them, they truly dedicated time to understand our business, target audience, as well as our internal team members. Specifically, Kim Trubey and Laurie Michaels have gone above and beyond with every single marketing strategy we requested. Kim has taken on our entire social media strategy and has done phenomenal work. She has fully built out our content calendar and has found ways to engage our followers and attract new viewers within every social channel. The BBM team has taken every project we threw at them and excelled tremendously. From revamping our website, building our social media strategy, and sales collateral, they have given us proven results, while also making it fun!
Other Contributing Factors: Cost, Variety Of Services Offered, Reputation, Industry Focus, Technical Expertise
Genevieve Ward avatar
Genevieve Ward
Sr Manager, Marketing
Hospital & Health Care, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 30, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: I LOVE working with this team! Their depth of knowledge and creativity knows no bounds. It has been such a pleasure to work with them on a variety of projects, and I have come to look forward to every encounter- be it a brainstorming activity, or review of a final project.
Other Contributing Factors: Cost, Variety Of Services Offered, Reputation, Specific Service Offering, Industry Focus, Portfolio, Technical Expertise, Location
Mark G. Dobson avatar
Mark G. Dobson
President
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 18, 2021
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $2,000-$5,000 monthly
Overall Experience: The Brown Bag Marketing team we worked with was awesome. Always responsive and ready to assist us. Work product was excellent and their commitment to us awesome. I would highly recommend them for all things marketing.
Other Contributing Factors: Reputation, Technical Expertise, Cost, Variety Of Services Offered
Rebecca Chastain
COO
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Laurie was incredibly patient with our ideas and revisions!
Cons:
I look forward to meeting others working for us behind the scenes. :)
Reviewer Source
Source: UpCity
February 23, 2024
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Retainer: Confidential
Overall Experience: The team was talented, timely and fun! With the "just help us make it better" level of direction we provided, BBM was able to take our current assets and improve upon them within a matter of days. They were also instrumental in helping us get ready for our first conference exhibit space; designing and ordering booth displays, print material and goodies to hand out. Will absolutely call upon Laurie and team for our next project - big or small!
Other Contributing Factors: Cost, Reputation
Miles Beard avatar
Miles Beard
Digital Marketing Specialist
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 13, 2022
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Retainer: Confidential
Overall Experience: Brown Bag Marketing is a wonderful team to work with! Every person involved in the project was experienced and knowledgeable, and their communication was top-notch.
Other Contributing Factors: Industry Focus, Reputation, Technical Expertise
Ayushi Amin
Operations Manager
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 17, 2021
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: $2,000-$5,000 monthly
Overall Experience: We started using Brown Bag Marketing around May of 2021 and so far working with them has been amazing. Dan, Kelly, Jessica, Jerry & Jason provide exceptional service in everything that they do. Dan & Kelly especially truly go above and beyond to ensure we are happy and our marketing is running smoothly. They stay on top of communication. They are not only attentive to their clients' needs, but also very friendly, compassionate and patient. Working with them, the marketing process has been very seamless and easy. I would recommend their services to anyone who is looking for a marketing firm in the ATL area.
Other Contributing Factors: Technical Expertise, Location, Specific Service Offering, Reputation, Industry Focus
Meredith Yetman Buckley avatar
Meredith Yetman Buckley
Director of Marketing
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 26, 2021
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: Brown Bag Marketing is poised to become an integral partner of my organization. They have taken the time to really understand our business, our history and our market - and provided some outstanding insight in the process. We are excited to work with the team to develop our brand story and bring our solution to the market in a whole new way. They are well aware of our growth goals and are focused on delivering ROI that will help us hit our revenue targets. Outstanding communication, great personalities, honest (and reasonable!) pricing. Brown Bag Marketing is a team of ultimate professionals who all demonstrate a commitment to excellence.
Other Contributing Factors: Specific Service Offering, Industry Focus, Cost, Reputation
Arman Deganian
Partner
Law Practice, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
How approachable they are. They also do a great job of communicating to us non-marketing folk.
Cons:
I really would have loved if they would have just not charged us - I think we are so much fun that all the invoicing could've been brushed aside!
Reviewer Source
Source: UpCity
April 12, 2024
Frequency: Ongoing Service
Cost Per Project: $10,000 - $24,999
Retainer: $5,000+ monthly
Overall Experience: We love BBM! We have been working with them for a number of years. We love that they are local, fun, and good at what they do. Cannot recommend them enough.
Other Contributing Factors: Technical Expertise

Media


Locations

Headquarters:
Atlanta, GA