Capterra Logo
Helping businesses choose better software since 1999

Knowmad Digital Marketing

5.0 (23)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Manufacturing 5 reviewers
42%
No Data to ShowReviewers haven't reported cost data for this provider yet
Edward Boss avatar
Edward BossPresident
Overall Rating
5.0
Communication
4.9
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
4.9
Value for Money
4.9
Accuracy of Cost Estimates
5.0

After trying to manage our website development internally, we were initially hesitate on the overall costs associated with outsourcing the website redesign and the ongoing costs associated with improving our SEO. Working with Knowmad was a very positive experience. Step one was the website redesign, which working with Sarah was absolutely a pleasure. Step two has been working with Chris on improving SEO and lead generation. Again, very professional and a pleasure, with a high level of communication along the way. In less than 90 days, we have already received a lead that will ultimately generate enough profits (if we close on the business) to pay for the costs associated with Knowmad. We fully intend to continue to work with Knowmad to continue to improve our digital marketing plan. September 10, 2019

https://www.knowmad.com

Charlotte, NC

Founded 2002

11-50 Employees


Award-winning digital marketing agency

Knowmad Digital Marketing is an award-winning, full-service digital marketing agency specializing in helping businesses find their ideal customers through search engine optimization and local SEO services. With over ten years of experience, Knowmad Digital Marketing works with clients of various sizes across the United States and Europe to increase their visibility, grow their brand, and attract customers. Internet marketing services include inbound marketing, search engine optimization (SEO), pay-per-click management (SEM), content marketing, and website design.

Expertise

Industries Served
Manufacturing | IT & Software Development

Costs

Project CostProjects Starting at:
$10K each
11 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
9%
$2.5K - $5K
9%
$5K - $10K
13%
$10K+
17%
No cost reported
52%
Retainer CostRetainers Starting at:
$5K monthly
9 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
$1K - $2K
13%
$2K - $5K
17%
$5K+
9%
No cost reported
61%

Knowmad Digital Marketing Reviews

Overall Rating

5.0

23 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • Knowmad is incredibly easy to work with - they are smart, responsive, and have great ideas!
  • William and Sarah were extremely responsive during our engagement. The process was organized, communication was great, and they always responded to my questions and emails.
  • Knowmad really takes the time to understand their clients' business and sales processes and model a digital marketing plan to meet their budget.
  • Knowmad was very easy to work with. Our meetings stayed on schedule. Each deadline was met. We were working against a specific timeline for the launch and they were ahead of schedule. They were very quick to make any revisions we had.

Cons:

  • I have no cons - Knowmad was easy to work with!
  • I thought working with a web design team remotely would be challenging, but the process was smooth. There were some glitches and edits missing from our final page, but the team was very responsive in making the necessary fixes as soon as they were notified of them.
  • The shift from thinking like an engineer to thinking like a marketer was a difficult one. I'm glad Knowmad was there to guide me.
  • I can not think of anything that I did not like about my experience with Knowmad.

23 reviews

Edward Boss avatar
Edward Boss
President
Industrial Automation, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
September 10, 2019
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $2,000-$5,000 monthly
Overall Experience: After trying to manage our website development internally, we were initially hesitate on the overall costs associated with outsourcing the website redesign and the ongoing costs associated with improving our SEO. Working with Knowmad was a very positive experience. Step one was the website redesign, which working with Sarah was absolutely a pleasure. Step two has been working with Chris on improving SEO and lead generation. Again, very professional and a pleasure, with a high level of communication along the way. In less than 90 days, we have already received a lead that will ultimately generate enough profits (if we close on the business) to pay for the costs associated with Knowmad. We fully intend to continue to work with Knowmad to continue to improve our digital marketing plan.
Other Contributing Factors: Reputation, Technical Expertise, Portfolio, Specific Service Offering
Melissa Brokaw Sorensen avatar
Melissa Brokaw Sorensen
Marketing Director
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Knowmad is incredibly easy to work with - they are smart, responsive, and have great ideas!
Cons:
I have no cons - Knowmad was easy to work with!
Reviewer Source
Source: UpCity
April 3, 2024
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Before working with Knowmad, our website was filled with technical language and didn't engage our visitors. It felt like the content was talking down to our audience rather than inviting a conversation. Knowmad transformed our website, focusing on our customer journey and speaking to our audience as partners. The redesign made our site more modern, streamlined, and aligned with our strategy. Now, our website exceeds our expectations, and managing it is seamless. Thank you, Knowmad, for a 5-star experience!
Other Contributing Factors: Reputation, Technical Expertise, Variety Of Services Offered
Verified Reviewer
Marketing Coordinator
Accounting, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 21, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: We had a terrific experience working with the team at Knowmad to create a new website, with an improved look and feel and an enhanced focus on our company messaging. Knowmad carefully listened to our objectives and needs, and took the time to understand our business model. They provided services that perfectly balanced creativity and strategy and helped us build our dream website. Sarah, the lead designer, crafted a design that is not only stunning - but also reinforces our brand messaging. Throughout the process, they worked collaboratively to come up with innovative and thoughtful ways to bring our most important messaging and content to the forefront. After launch, we received an overwhelmingly positive response company-wide from our 100+ associates. It's not easy to please everyone, but Knowmad has done just that.
Other Contributing Factors: Technical Expertise, Portfolio, Reputation
Heidi Kamm avatar
Heidi Kamm
Director
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 5, 2022
Frequency: Ongoing Service
Cost Per Project: $2,500 - $4,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Knowmad has been a fantastic partner for our small business. We don't have the internal resources of a large firm and having the ability to reach out to Knowmad to help us execute on Marketing initiatives is fantastic. Chris' communication, summary of each call, execution, and analysis of our company is highly valuable to keeping us all focused and on the same page.
Other Contributing Factors: Specific Service Offering, Cost, Reputation, Technical Expertise
Remy Smith avatar
Remy Smith
Marketing Analytics Manager
Industrial Automation, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 15, 2019
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $5,000+ monthly
Overall Experience: Very knowledgeable team that presented many great opportunities and ideas for growing our organic presence and turning those visits into leads and sales.
Other Contributing Factors: Reputation, Specific Service Offering, Technical Expertise, Cost
Richard Hill avatar
Richard Hill
President
Information Technology and Services, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 15, 2019
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $1,000-$2,000 monthly
Overall Experience: They have been very knowledgeable and focused on setting/achieving benchmarks to work toward our goals.
Other Contributing Factors: Technical Expertise, Specific Service Offering
Verified Reviewer
President
Accounting, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
March 31, 2023
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: $2,000-$5,000 monthly
Overall Experience: Working with Knowmad has been ground breaking. They spent the time to evaluate where we spent our marketing dollars and what would provide the best resources. They were able to explain where the opportunities are more prominent whether I was looking for inbound sales leads, or just making sure I was front and center with my digital presence. They were able to explain the intricacies of digital marketing and break it down in the most simplest terms so me and my team could understanding and make decisions.
Other Contributing Factors: Industry Focus, Reputation, Specific Service Offering, Technical Expertise
Peter McRae avatar
Peter McRae
Executive Coaching & Trainer
Education Management, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
November 8, 2019
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Overall Experience: They were great! Excellence service and very knowledgeable.
Other Contributing Factors: Reputation, Specific Service Offering, Technical Expertise
Nishant Rastogi avatar
Nishant Rastogi
Unspecified

Overall Rating
5.0
Pros:
William and Sarah were extremely responsive during our engagement. The process was organized, communication was great, and they always responded to my questions and emails.
Cons:
I thought working with a web design team remotely would be challenging, but the process was smooth. There were some glitches and edits missing from our final page, but the team was very responsive in making the necessary fixes as soon as they were notified of them.
Reviewer Source
Source: UpCity
August 14, 2019
Cost Per Project: Unspecified
Overall Experience: Very positive! We are happy with our site. The Knowmad team has stayed in touch and continues to respond to our questions. We gained more than a site; we gained a trusted web design and development partner for the long-term!
Brennon Harrison avatar
Brennon Harrison
New Business Development
Industrial Automation, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
January 21, 2020
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: $5,000+ monthly
Overall Experience: Attentive project management team, productive and fast turnaround times, the team understands the need to make things right the first time rather than getting something launched that still needs work.
Other Contributing Factors: Reputation, Location, Technical Expertise, Variety Of Services Offered
Jan Barefoot
Owner
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
August 23, 2019
Frequency: Ongoing Service
Cost Per Project: $1,000 - $2,499
Retainer: $1,000-$2,000 monthly
Overall Experience: I have been working with Knowmad for about three months. I have found William and Chris to be extremely responsive and proactive. Their proposals and pricing are very concise and clear. I have a good understanding of the scope of their work and exactly what I am getting for my monthly charges. I would highly recommend Knowmad to anyone looking to increase their presence on the web.
Other Contributing Factors: Portfolio, Specific Service Offering, Industry Focus
Tina English
Unspecified

Overall Rating
5.0
Pros:
The staff is very easy to work with and they offered the expertise and knowledge that we needed. They walked us thru what would work best for our practice to help us achieve growth and reach new patients thru a new website, SEO, blogs and facebook post.
Cons:
I do not have anything I like the least. They were always available and kept us updated on the progress.
Reviewer Source
Source: UpCity
May 17, 2018
Cost Per Project: Unspecified
Overall Experience: After running into challenges with a vendor who required us to do the bulk of the work, we hired Knowmad to redesign our website. They had the experience, a proven process and even provided a writer. They were easy to work with and always kept their promises. We were able to launch on-time and on-budget. They were even able to manage the project while we were busy moving our office. Since the launch, we have used their Local Search Marketing program to increase our visibility and traffic to the website. As a result, we are getting more calls and adding new patients to our practice every month. We are very happy with the results.
Deanna Lessard
Director of Marketing
Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
October 5, 2022
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: Knowmad has been a value partner for us for over 7 years. Their team is very professional and easy to work with across multiple departments of our team. We have several brands and business units involved with Knowmad at different levels of complexity and they have successfully learned each of the businesses, product lines and marketplaces in order to better service their individual and unique needs. We consider them more than an outsourced resource for our digital marketing efforts but as a strategic partner and team member for our marketing and sales departments.
Other Contributing Factors: Variety Of Services Offered, Portfolio, Location, Reputation, Technical Expertise
John Greene avatar
John Greene
Industrial Automation, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
February 12, 2020
Frequency: Ongoing Service
Cost Per Project: Unspecified
Overall Experience: A very professional and attentive staff who really sought to understand our unique business needs before providing insight and guidance. Excellent creative work and intuitive sense of project management.
George Kwiatkowski
General Manager
Industrial Automation, Unspecified

Overall Rating
4.0
Reviewer Source
Source: UpCity
January 2, 2020
Frequency: Ongoing Service
Cost Per Project: Unspecified
Overall Experience: A very good relationship exists between the Gantrade Team and Matt Wheeler. Matt did a very good job of pacing the Gantrade Team with new content ideas and product promotion ideas. We continue to work on upgrades to our web site. The Knowmad Team has been very responsive to requests for information and assistance with our product promotion projects. Our bi-monthly Friday AM calls,have been valuable in continuing participation by the core website team at Gantrade. Gantrade appears to be running out of ideas for new blogs, so we need to identify new approaches to building content on the Gantrade site and growing customer leads. We need to plot new directions for our website in 2020.

Media


Locations

Headquarters:
Charlotte, NC