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Big Gorilla Design

5.0 (25)
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Retail, Consumer Goods & Services
3 reviewers
30%
PROJECT COST
$10K+per project7 reviewers | 28%
RETAINER COST
No Data to ShowReviewers haven't reported retainer cost data for this provider
Tandy RasminCEO
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
I'm the founder and CEO of a travel company that specializes in vacations for very high income individuals. Before we met with Big Gorilla, we had run a lot of Facebook and Google ads, but our results were lacking. The agency we were using to handle our accounts had for all practical purposes stopped performing and it felt like we were just throwing our money away. This was affecting our sales and prospecting cycle and we had to make a change. It took a couple of months to get back on track, but Big Gorilla Design really helped turn things around for us. They have grown our Instagram and Facebook pages, and we are enjoying an impressive ROAS with our ads. They're handling a few different elements of our marketing, like our SEO, keywords, search and display ads. One of the things that stood out to me originally about them is the digital & creative mix they combine. It's been another of our favorite parts of working with them. Although we started with them on marketing, they're now also handling our website design and we're very excited about what we've seen thus far. Being a very niche driven industry, how to target our clientele has always been one of our biggest challenges. Since the bulk of our clients are very wealthy people, we often don't speak with them directly, but with their staff. Cultivating the identity to target theses is often difficult. In addition to needing help with targeting, our overall brand was suffering. The last agency we worked with was not brand-focused. We were spending a lot of time on marketing, but we were scattered in how our brand was appearing, with different looks and styles. This was partially our own fault. We were trying to identify what worked, but the agency we were working with didn't have the expertise to guide us. It's been quite the opposite working with Big Gorilla Design. I would not hesitate to recommend this firm, they have been wonderful all around.July 17, 2019

https://biggorilladesign.com

Austin, TX

Founded 2010

11-50 Employees

Web design, digital marketing, and branding agency

Big Gorilla Design is Texas-based web design and digital marketing agency that offers customized marketing, search engine optimization, and branding services to its clients. Founded in 2010, it provides website development, content strategy, copywriting, responsive web design, mobile application development, brand architecture and strategy, logo design and development, graphic design, business card design, print design, sales and marketing collateral, and packaging design services.

Expertise

Services Offered
Branding|Content Marketing|Creative|Design|Digital Marketing|Email Marketing|Graphic Design|Logo Design|Mobile App Development|PPC|SEO|Social Media Marketing|Video Production|Web Design|Web Development
Industries Served
IT & Software Development

Costs

Project CostProjects Starting at:
not provided by vendor
8 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
4%
$10K+
28%
No cost reported
68%
Retainer CostRetainers Starting at:
$1.5K monthly
4 reviewers reported retainer cost for this provider
$250 - $500
$500 - $1K
$1K - $2K
8%
$2K - $5K
8%
$5K+
No cost reported
84%

Big Gorilla Design Reviews

Overall Rating

5.0

25 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
5.0

Pros:

  • Monica and Dave of Big Gorilla Design gave me great advice when they first read a draft of my Kindle book about healthy food marketing. Then Monica designed my book cover, which look awesome!

  • Monica and her team met with us to discuss our five year old website and BG Design did a full life cycle implementation within 4 weeks. Monica came up with a new concept and stye for the website and it's everything we imagined and more! Our sales are converting at a higher rate and she told me every little thing that was off on our site to fix it. She revamped our PPC campaigns and we are enjoying higher sales. Cannot say enough good things about Big Gorilla Design.

  • This is a phenomenal team to work with. They listen to your needs and work with you to get the desired result. I've used them for everything from web design to graphic design to marketing. And I'm always happy with the work they do. I've been working with them for about 5 years now. I love the design work they do and they're also really great marketers. They also always get back to me quickly. I've worked with companies in the past that would take days or weeks to get back to me or would disappear. It was very frustrating. So it's great to not have to worry about that. And to really know that my needs are being handled by a team of professionals.

  • They did an excellent job designing my website. They are extremely easy to work with. I felt it was a real collaborative process and they brought some great ideas to the table. They're now working on my SEO and I've already started to see improvements. I'll be using Big Gorilla for future projects and recommending them to others.

Cons:

  • I cannot think of anything. No negative experience. Wish I had more projects to work with them.

  • Cannot of think of one thing that Mosaic Weighted Blankets was not happy with -

  • The detail work was tedious and the learning curve for me was daunting, but they were great in getting me up to speed.

  • So far it's been great, nothing negative to say about this team.

25 reviews

Recommended
Tandy Rasmin
CEO
Leisure, Travel & Tourism, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
July 17, 2019
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $2,000-$5,000 monthly
Overall Experience: I'm the founder and CEO of a travel company that specializes in vacations for very high income individuals. Before we met with Big Gorilla, we had run a lot of Facebook and Google ads, but our results were lacking. The agency we were using to handle our accounts had for all practical purposes stopped performing and it felt like we were just throwing our money away. This was affecting our sales and prospecting cycle and we had to make a change. It took a couple of months to get back on track, but Big Gorilla Design really helped turn things around for us. They have grown our Instagram and Facebook pages, and we are enjoying an impressive ROAS with our ads. They're handling a few different elements of our marketing, like our SEO, keywords, search and display ads. One of the things that stood out to me originally about them is the digital & creative mix they combine. It's been another of our favorite parts of working with them. Although we started with them on marketing, they're now also handling our website design and we're very excited about what we've seen thus far. Being a very niche driven industry, how to target our clientele has always been one of our biggest challenges. Since the bulk of our clients are very wealthy people, we often don't speak with them directly, but with their staff. Cultivating the identity to target theses is often difficult. In addition to needing help with targeting, our overall brand was suffering. The last agency we worked with was not brand-focused. We were spending a lot of time on marketing, but we were scattered in how our brand was appearing, with different looks and styles. This was partially our own fault. We were trying to identify what worked, but the agency we were working with didn't have the expertise to guide us. It's been quite the opposite working with Big Gorilla Design. I would not hesitate to recommend this firm, they have been wonderful all around.
Other Contributing Factors: Variety Of Services Offered, Specific Service Offering, Location, Technical Expertise, Reputation
Laura LeMond avatar
Laura LeMond
Unspecified
Overall Rating
5.0
Pros:
Monica and her team met with us to discuss our five year old website and BG Design did a full life cycle implementation within 4 weeks. Monica came up with a new concept and stye for the website and it's everything we imagined and more! Our sales are converting at a higher rate and she told me every little thing that was off on our site to fix it. She revamped our PPC campaigns and we are enjoying higher sales. Cannot say enough good things about Big Gorilla Design.
Cons:
Cannot of think of one thing that Mosaic Weighted Blankets was not happy with -
Reviewer Source
Source: UpCity
May 17, 2018
Cost Per Project: Unspecified
Overall Experience: I am the owner of Mosaic Weighted Blankets. I am not technical and was afraid (for years) to redo our website. We have been on the first page of google and was afraid of a drop after redesign but we have actually gained ranking since the redo. Big Gorilla Design made our site work so well on all devices, especially mobile that we are looking forward to a great future. Monica is creative and technical and they are well versed in several EComm packages so we had lots of choices. Mosaic Weighted Blankets had talked with some places before that made us feel like we couldn't do this or that, and didn't get that feeling this time. And the website design is beautiful and easy to use on the backend. I also feel that the Big Gorilla Design was competitive with other quotes that we had. For architecture and EComm Cart selection and implementation this was the best possible choice we could have made for our business. We are not working with them to design a solid marketing strategy besides PPC and looking forward to being able to tap them for anything that we need. Whether you are a local business that needs to touch your local market, or a niche market (like weighted blankets are) and need to rank higher with your SEO and convert sales, I think Big Gorilla Design is a great choice.
Jennifer Seevers avatar
Jennifer Seevers
Unspecified
Overall Rating
5.0
Pros:
This is a phenomenal team to work with. They listen to your needs and work with you to get the desired result. I've used them for everything from web design to graphic design to marketing. And I'm always happy with the work they do. I've been working with them for about 5 years now. I love the design work they do and they're also really great marketers. They also always get back to me quickly. I've worked with companies in the past that would take days or weeks to get back to me or would disappear. It was very frustrating. So it's great to not have to worry about that. And to really know that my needs are being handled by a team of professionals.
Cons:
I don't think there's anything I don't like. I really couldn't imagine working with anyone else.
Reviewer Source
Source: UpCity
April 15, 2017
Cost Per Project: Unspecified
Overall Experience: In the past 5 years, I've used them for 2 different web designs. I was extremely happy with both, but after 5 years, it was time for a refresh. Along the way they've done additional graphic design work for me and have handled my marketing. They also did my logo. Their work has really helped us grow and I guess that's a big part of how you'd measure an experience. Also, working with Big Gorilla, I really don't feel like I'm just being sold a bag of goods. They build relationships with their clients, and they're authentic. This makes a difference, not only in the back and forth communications but in the work that they do for you. I've recommended them to others as well, who have had similar experiences and also love working with them. It's been a great experience overall and I completely recommend this team.
Jessica Baldwin
Director of Marketing
Real Estate, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 13, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: When we first reached out to Big Gorilla Design, we knew there was something that needed to be done to increase our digital marketing presence, but we were unsure of the best route to take. Big Gorilla Design put together an analysis that outlined our current goals, strengths and weaknesses, and showed us where we were falling short in our current marketing strategy. We used this analysis to guide us as to how we should proceed, and what elements we needed to change. Their team also worked closely with me to identify our target audience. From there, we were able to build a new website and create a strong online presence. Working with Big Gorilla Design was extremely helpful for our company, and I highly recommend them.
Other Contributing Factors: Reputation, Location, Variety Of Services Offered
Yoshie Yano-Pennings avatar
Yoshie Yano-Pennings
Unspecified
Overall Rating
5.0
Pros:
Monica and Dave of Big Gorilla Design gave me great advice when they first read a draft of my Kindle book about healthy food marketing. Then Monica designed my book cover, which look awesome!
Cons:
I cannot think of anything. No negative experience. Wish I had more projects to work with them.
Reviewer Source
Source: UpCity
May 14, 2019
Cost Per Project: Unspecified
Overall Experience: I was thinking of using a template of Kindle book cover when I started writing. But when I met with Monica and Dave, they said they would be happy to design my book cover. I was not sure about my Japanese version, but Monica jumped on that idea and helped me design one as well using Japanese characters. My book covers look fun, but professional. I love them very much and I am happy that Monica helped me. She was responsive and willing to make small adjustments when I had requests. (Sorry if I drove you crazy!) I highly recommend working with Big Gorilla Design for graphic design and overall marketing needs.
Chris M
Business Owner
Oil & Energy, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
May 19, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: $1,000-$2,000 monthly
Overall Experience: I've been in business for a long time, and we've gone through our fair share of website designs and web designers. This is the first time I've felt like I've worked with a web design company that honestly cares about my business and my company. Big Gorilla Design gave our company a solid rebranding and web design at a far higher quality than what I've experienced prior in the industry. Their work is competitively priced, and they are an absolute pleasure to work with. We are continuing to utilize their services for SEO. I recommend them to anyone needing web design, branding and/or SEO services.
Other Contributing Factors: Specific Service Offering, Variety Of Services Offered, Cost, Technical Expertise, Reputation, Portfolio
Aaron Cortez avatar
Aaron Cortez
Unspecified
Overall Rating
5.0
Pros:
They did an excellent job designing my website. They are extremely easy to work with. I felt it was a real collaborative process and they brought some great ideas to the table. They're now working on my SEO and I've already started to see improvements. I'll be using Big Gorilla for future projects and recommending them to others.
Cons:
So far it's been great, nothing negative to say about this team.
Reviewer Source
Source: UpCity
April 23, 2017
Cost Per Project: Unspecified
Overall Experience: They took the time to learn about what I wanted and didn't come in telling me what they were going to do. I appreciated that. They certainly pointed out many things that I hadn't thought of, and were great at communicating and keeping me in the loop. I'm very happy with the Web design and though we're still in the initial stages on the SEO, I'm pleased with where it's going.
Amy Greenberg
CMO
Think Tanks, 501-1000 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 12, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: The Big Gorilla team was the perfect partner to get our company's website up and running. Combining a personal touch with a strong sense of professionalism, we ended up with a truly great and rigorous custom website design. Our new website is a success. We continue to recommend Big Gorilla Design to other companies. We truly appreciate the work and the attention to detail that the team did to complete the website on our very tight timetable. Big Gorilla Design is a great choice for any company searching for a web designer.
Other Contributing Factors: Technical Expertise, Reputation, Specific Service Offering, Portfolio
Jarod Brady
CEO
Information Technology and Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
April 6, 2022
Frequency: Single Project
Cost Per Project: $5,000 - $9,999
Overall Experience: Big Gorilla Design gave us a website that incorporates everything we were looking for. Our website communicates our brand, and continues to function well post launch. We've had no problems with it since it went live. After Big Gorilla built our website, we began noticing an increase in the number of inquiries through our contact forms - about double the amount we were receiving previously. Their team was professional and helpful. They answered any questions we had. Thanks Big Gorilla Design for your ongoing hard work and expertise!
Other Contributing Factors: Cost, Reputation, Technical Expertise, Specific Service Offering, Portfolio, Location
David Michaels
Marketing Director
Construction, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
March 25, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: Our company began working with Big Gorilla Design on an overhaul of our website. They did research on our competitors, brought some smart ideas to the table and came up with an excellent design that we were overall very happy with. Working with them was easy. They were open to our feedback, and we did make a few changes, but in general, we were impressed with their design savviness. We required some special features, and they were able to implement what we needed. Our website also does very well in Google Page Speed tests.
Other Contributing Factors: Technical Expertise, Reputation, Portfolio, Location, Cost, Industry Focus, Variety Of Services Offered
Tyler Ward
CEO
Consumer Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
March 31, 2022
Frequency: Ongoing Service
Cost Per Project: Unspecified
Retainer: $1,000-$2,000 monthly
Overall Experience: Big Gorilla saved us from going under during Covid! We are very grateful for their hard work and talent of this team. They take care of our marketing and helped us pull through during an extremely frustrating and tough time. In a few months, we'll be working with them on redoing our website. Great team, worth checking out if you need marketing or design help. They work hard for their clients. You don't find many companies that go that extra mile. They do!
Other Contributing Factors: Industry Focus, Technical Expertise, Specific Service Offering, Location, Reputation, Portfolio, Cost, Variety Of Services Offered
James Plate avatar
James Plate
Unspecified
Overall Rating
5.0
Pros:
My website is visually stunning, easy to navigate, and unlike anything I have seen. The feedback I have received about my website has been extremely positive.
Cons:
The detail work was tedious and the learning curve for me was daunting, but they were great in getting me up to speed.
Reviewer Source
Source: UpCity
May 29, 2017
Cost Per Project: Unspecified
Overall Experience: I had an overall vision for the look and feel for james plate.com, but the finished product exceeded my expectations. I wanted to be closely involved in the development process and the Big Gorilla Design Team kept me in the loop at all times. We were able to establish a great rapport and they truly took ownership in wanting my website to be equally beautiful and effective for my business. I highly recommend their work!
Sharon Velora
Owner
Consumer Services, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
March 28, 2022
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $2,000-$5,000 monthly
Overall Experience: They've guided us through 2 website designs. We hired Big Gorilla 10 years ago to design our website, when our store was starting up. A year ago, we worked with them on a fresh rebrand, which included, among other things, a new website design. Both times were a great experience. They are professional, hard-working, creative, very enjoyable to work with and an all around talented team. We recommend Big Gorilla Design!
Other Contributing Factors: Industry Focus, Technical Expertise, Reputation, Variety Of Services Offered, Portfolio
Richard Kava
Unspecified
Overall Rating
5.0
Pros:
They have a real breadth of knowledge & understanding about their field. They handled our design, marketing and brand development. I've been impressed with their ideas, their creative, their strategy (I'm a strategy guy), and the results.
Cons:
Not much. We can be a demanding firm, and they meet our demands with grace & aplomb.
Reviewer Source
Source: UpCity
January 14, 2019
Cost Per Project: Unspecified
Overall Experience: Positive. We've gotten tons of compliments on our rebranding & our website. They did a great job on our video & photography. Our SEO has shown impressive improvement - we went from barely registering to ranking on the 1st page for some of our keywords after only a couple of months. After completing our website design, they continue to maintain it. In the last incarnation (prior to hiring Big Gorilla), the company who designed our website wouldn't maintain it, so this was a benefit. They get back to me quickly. They're genuinely good folks, who care. I feel I can trust what they recommend; they're protective of my budget, and don't try and sell me on everything. They weren't the cheapest company & they weren't the most expensive. Our firm found them to be very reasonably priced.
Jeremy
Marketing Officer
Food & Beverages, 501-1000 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
March 29, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Overall Experience: Terrific company! Our website was badly in need of a facelift. We found Big Gorilla Design here on UpCity. We loved their site and their approach. They're a fantastic company to work with, and they did a terrific job on our website design. This is a company we can wholeheartedly recommend.
Other Contributing Factors: Specific Service Offering, Portfolio, Reputation, Cost

Locations

Headquarters:
Austin, TX
US U.S. Locations (1)
  • San Antonio