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Plaudit Design

4.9 (17)
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Construction 2 reviewers
29%
PROJECT COST
$10K+per project6 reviewers | 35%

RETAINER COST
No Data to ShowReviewers haven't reported retainer cost data for this provider
Carrie Cullinan avatar
Carrie CullinanMarketing Communications Manager
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.8
Expertise
4.9
Value for Money
5.0
Accuracy of Cost Estimates
5.0

Plaudit absolutely knocked it out of the park on the redesign and development of our new corporate website! Not only did they exceed our project goals, they provided superior guidance and project management every step of the way. Plaudit took point in managing the project schedule, defining key milestones, preparing asset management and feedback tools, offering custom training videos and live demos, pursuing new and better solutions, ensuring a seamless launch, and providing post-launch training and instruction. I note these numerous areas of support as they took significant work off of my plate. This gave me and the team capacity to stay focused on content and internal input, trusting Plaudit to handle the rest. It is that end-to-end process ownership that sets them apart, and I'm thrilled we made the choice to select Plaudit as our website partner. March 22, 2024

https://www.plaudit.com

New York, NY

Founded 1998

11-50 Employees


Full-service web design firm based in the US

Plaudit is a full-service web design and development agency with a passion for creating extraordinary websites for exceptional businesses. Their team of technologists, strategists and design thinkers collaborate with clients to help define and execute their vision accurately. They also enhance digital marketing beyond the expected goals by creating high converting landing pages and improving website’s search engine optimization (SEO). With the goal of providing creative, innovative and premium solutions to businesses, Plaudit offers additional services such as user experience optimization, custom web development and programming, strategic planning, CMS and web hosting and third-party integration. The agency also curates digital marketing strategies for their clients by assisting with PPC advertising, SEO, retargeting/remarketing and more.

Expertise


Costs

Project CostProjects Starting at:
$10K each
6 reviewers reported project cost for this provider
Less than $1K
$1K - $2.5K
$2.5K - $5K
$5K - $10K
$10K+
35%
No cost reported
65%
Retainer CostRetainers Starting at:
$500 monthly
2 reviewers reported retainer cost for this provider
$250 - $500
12%
$500 - $1K
$1K - $2K
$2K - $5K
$5K+
No cost reported
88%

Plaudit Design Reviews

Overall Rating

5.0

17 Reviews

Expertise
4.9
Value for Money
5.0
Accuracy of Cost Estimates
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
4.8

Pros:

  • Superior project management and end-to-end process ownership
  • Excellent Communication Extremely knowledgeable
  • Their staff was so helpful. They took the time to understand me and my firm, and created something personal.
  • Plaudit staff is very proactive in project management, and always willing to work within budgetary and time constraints.

Cons:

  • I'm not coming up with anything for a con! The team did a great job across all aspects of the project and launch
  • We did not have any issue in working with Plaudit.
  • I can't say there's anything I don't like. I wish the people I worked with the most - Mary and Brian - were still there. Both left. But they also handed me over to others flawlessly.
  • Nothing has been problematic in my experience working with Plaudit

17 reviews

Carrie Cullinan avatar
Carrie Cullinan
Marketing Communications Manager
Construction, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Superior project management and end-to-end process ownership
Cons:
I'm not coming up with anything for a con! The team did a great job across all aspects of the project and launch
Reviewer Source
Source: UpCity
March 22, 2024
Frequency: Ongoing Service
Cost Per Project: $25,000 - $49,999
Retainer: Less than $500 monthly
Overall Experience: Plaudit absolutely knocked it out of the park on the redesign and development of our new corporate website! Not only did they exceed our project goals, they provided superior guidance and project management every step of the way. Plaudit took point in managing the project schedule, defining key milestones, preparing asset management and feedback tools, offering custom training videos and live demos, pursuing new and better solutions, ensuring a seamless launch, and providing post-launch training and instruction. I note these numerous areas of support as they took significant work off of my plate. This gave me and the team capacity to stay focused on content and internal input, trusting Plaudit to handle the rest. It is that end-to-end process ownership that sets them apart, and I'm thrilled we made the choice to select Plaudit as our website partner.
Other Contributing Factors: Cost, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Jessica (Minor) Eytcheson avatar
Jessica (Minor) Eytcheson
Marketing Manager
Hospital & Health Care, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Excellent Communication Extremely knowledgeable
Cons:
We did not have any issue in working with Plaudit.
Reviewer Source
Source: UpCity
February 2, 2024
Frequency: Single Project
Cost Per Project: $50,000 - $199,999
Retainer: Confidential
Overall Experience: We collaborated with Plaudit for a website design overhaul, fully aware that our extensive website would present challenges. However, Michael and the entire team at Plaudit exceeded our expectations. They attentively listened to our feedback and crafted a stunning, user-friendly site. Their exceptional work impressed us so much that we brought them in another one of our projects.
Other Contributing Factors: Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Kendra Sommerfeld
Communications and Outreach Manager
Government Administration, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Organization of the project and tracking of documents and tasks completed.
Cons:
I don't really have a con. They met all of our needs and completed the project on time with great results.
Reviewer Source
Source: UpCity
February 2, 2024
Frequency: Ongoing Service
Cost Per Project: $50,000 - $199,999
Retainer: Confidential
Overall Experience: Very organized process! Made it easy to stay on track and finish the project on time. They gave us options for design/layouts and worked with us to make custom layouts to fit our needs. Handled all our government policies and processes with ease, an overall great experience. Visits and utilization of our site and resources on it have increased dramatically. We get numerous compliments on our website from both professional staff and the general public!
Other Contributing Factors: Cost, Industry Focus, Portfolio, Reputation, Technical Expertise, Variety Of Services Offered
Verified Reviewer
Communications Director
Non-Profit Organization Management, 51-200 employees

Overall Rating
5.0
Reviewer Source
Source: UpCity
May 7, 2021
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: Work with Plaudit. If you’re looking to build or redesign a website, that is the best advice you’re going to get all day. We are a small nonprofit with big, lofty ambitions and so, needed a new website to reflect that. We sent out RFPs to multiple agencies and thankfully chose Plaudit. The team is extremely attentive and responsive, sometimes it felt like they were part of the team. In addition to taking in all our requirements, they had some truly creative solutions that made a huge difference in how our website performs and the overall user experience. They also stayed within budget and went above and beyond in a number of areas. Highly recommended. Here's the site they made: www.friends-bwca.org
Other Contributing Factors: Specific Service Offering, Technical Expertise, Portfolio
Jerry Wind
President, owner
Construction, Unspecified

Overall Rating
5.0
Reviewer Source
Source: UpCity
April 7, 2020
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: Less than $500 monthly
Overall Experience: Plaudit is tops. I have had a web site of sorts for well over 25 years starting with US West! I have had several web designers over that time. When I only know the basics myself, I think I was initially easy to impress but then came long arduous hours of doing my own copy writing, proofreading and project management. There was no real commitment to me and my business until I discovered Plaudit right here down the street in St. Paul. They are pros; do everything well and show me what part I can play without dropping the ball themselves. They are flexible experts that are focused on me. My expectations are always exceeded as Plaudit works for me.
Other Contributing Factors: Reputation, Location, Variety Of Services Offered, Portfolio, Technical Expertise
Nick Mayer
Vice President / CMO
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
They were flexible with the speed we were able to provide information.
Cons:
I am not sure what they could have done better.
Reviewer Source
Source: UpCity
March 1, 2024
Frequency: Ongoing Service
Cost Per Project: $25,000 - $49,999
Retainer: Confidential
Overall Experience: Plaudit Design has been a vendor for RFA Engineering for a long time. I’ve really enjoyed working with them over the years and recently they designed and launched a new website for us. They were very well organized and flexible during the process making it easier for us to keep up with their needs to keep making progress on the site. Thank you for the support and professionalism!
Other Contributing Factors: Cost, Industry Focus, Reputation
Paul Robinson avatar
Paul Robinson
Unspecified

Overall Rating
5.0
Pros:
Personal touch, responsiveness, creative and professional approach.
Cons:
Occasionally need to provide more direct feedback on shop talk industry specific items that they may not be familiar with. Very minor criticism.
Reviewer Source
Source: UpCity
May 17, 2018
Cost Per Project: Unspecified
Overall Experience: Plaudit created a website and marketing materials for our larger residential development on Lake Minnetonka. They provided thoughtful advice and critical analysis/feedback throughout the development process. We are very happy with the final product and get continual positive feedback on our website and marketing materials from customers and other in the industry.
Christian Schlecht avatar
Christian Schlecht
Unspecified

Overall Rating
4.0
Pros:
The best part of Plaudit is they find creative solutions to meet your needs. The are more than willing to brainstorm with you to get the best possible outcome.
Cons:
Pricing. Web services in general are on the high end price side, but they can make any budget work while still meeting your needs which is helpful to a non-profit like ourselves!
Reviewer Source
Source: UpCity
November 7, 2018
Cost Per Project: Unspecified
Overall Experience: We appreciate the work Plaudit has done to help us stay in our budget means while meeting our business goals in the digital realm. I would highly recommend them for any web work.
Kelly Keegan avatar
Kelly Keegan
Unspecified

Overall Rating
5.0
Pros:
Their staff was so helpful. They took the time to understand me and my firm, and created something personal.
Cons:
I can't say there's anything I don't like. I wish the people I worked with the most - Mary and Brian - were still there. Both left. But they also handed me over to others flawlessly.
Reviewer Source
Source: UpCity
August 14, 2019
Cost Per Project: Unspecified
Overall Experience: Absolutely fantastic. Great design ideas. Fun people to be around. Felt like they cared. Got back to me right away and kept the project on task even when the hold up was me. And a beautiful result - I love my website!
Kenneth Ludwig avatar
Kenneth Ludwig
Unspecified

Overall Rating
5.0
Pros:
Michael Schlotfeldt, of Plaudit, was tremendously helpful in designing our Cafe web pages. He was incredibly responsive and delivered everything that he had promised on time. He has also be great in assisting with ongoing maintenance.
Cons:
I have nothing negative to report. My experience was very positive.
Reviewer Source
Source: UpCity
May 17, 2018
Cost Per Project: Unspecified
Overall Experience: Michael Schlotfeldt made our overall experience exceptionally good. I wish all of our vendors delivered the timely, professional service like Michael (Plaudit).
Jennifer Childs
Director of Marketing/Communications
Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
So easy and fun to work with. Knowledgeable in design, SEO and privacy practices...all key to a successful website.
Cons:
I honestly can't think of anything that I would want to see differently from the service we receive from Plaudit. They are top notch.
Reviewer Source
Source: UpCity
April 5, 2024
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: My company's experience with Plaudit is always nothing short of excellent. Their responsiveness and expertise have guided us through a website redesign, continual & fresh updates, as well as the creation of a unique interactive experience for our customers. We rely on their high level of creativity and knowledge of best practices. I highly recommend the Plaudit team!
Other Contributing Factors: Specific Service Offering, Technical Expertise, Variety Of Services Offered
Travis Ferguson avatar
Travis Ferguson
Unspecified

Overall Rating
5.0
Pros:
Plaudit staff is very proactive in project management, and always willing to work within budgetary and time constraints.
Cons:
Nothing has been problematic in my experience working with Plaudit
Reviewer Source
Source: UpCity
November 12, 2018
Cost Per Project: Unspecified
Overall Experience: Plaudit is great to work with, they understand our needs as a non profit and are always willing to work creatively with us to accomplish our goals for website design and digital advertising. I would enthusiastically recommend Plaudit based on the work we have done with them.
Tom Parker avatar
Tom Parker
Unspecified

Overall Rating
5.0
Pros:
Plaudit gave fantastic customer service and had great ideas on how we could improve in our marketing.
Cons:
Not a fan of Plaudit Core (the back end of the website), but it's my understanding that this is being revamped and an updated version is coming out soon.
Reviewer Source
Source: UpCity
November 7, 2018
Cost Per Project: Unspecified
Overall Experience: Plaudit is smaller marketing firm that really cares about their clients. They really take the lead in getting to know your organization, which is great because mine is incredibly complicated.
Nikki Trulen
SR. Marketing Specialist
Information Technology and Services, Unspecified

Overall Rating
5.0
Likelihood to Recommend
10/10
Pros:
Very responsive, professional, take ideas and improve them
Cons:
We've had no issues working with Plaudit.
Reviewer Source
Source: UpCity
March 22, 2024
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: My company has been working with Plaudit for the past several years and we couldn't be more happy with the work we've done. From redesigning our website, creating interactive worlds showing off our products, improving our SEO, and many unique projects along the way, the collaboration we've experienced with Plaudit has been professional, responsive and easy! They make sure that our website is always evolving, with user experience top-of-mind.
Other Contributing Factors: Cost, Location, Reputation, Technical Expertise, Variety Of Services Offered
Sarah Bang avatar
Sarah Bang
Unspecified

Overall Rating
5.0
Pros:
Plaudit walks you through the entire process step-by-step, keeps things on a reasonable schedule, and the end product is superior quality.
Cons:
I have not experienced anything about their process that I haven't been happy with.
Reviewer Source
Source: UpCity
November 7, 2018
Cost Per Project: Unspecified
Overall Experience: I've worked with Plaudit multiple times now and will keep going back for sure.

Media


Locations

Headquarters:
New York, NY
US U.S. Locations (1)
  • St. Paul