HTML Pro Reviews, Details & More 2024

Marcel Isler

CEO

Consumer Services, Unspecified

Overall Rating: 1.0

Reviewer Source

Source: UpCity

March 5, 2021

Frequency: Ongoing Service

Cost Per Project: $10,000+

Retainer: $5,000+ monthly

Overall Experience: We wanted to promote our online courses with paid ads on Google, Facebook, and Linkedin. We were looking for a professional but affordable company that can create and manage ad campaigns for us. We were looking at other reviews (also on Clutch) which was not a good idea, I may say completely wrong because we feel they are mostly FAKE. We wanted to set up a clear ads strategy, let HTML Pro create and run our campaigns. 3 people from the vendor were involved. The outcome was ZERO! We've spent 2 months, paid 1,798 USD and our experience with HTML Pro was a nightmare. It was not just a waste of time but a waste of money too. The only "achievements" within two months time were: 1. Setting up Basecamp as an online collaboration tool 2. Dozens of e-mails sent back and forward 3. Two short video calls 4. Reminding us to pay the bills, while we paid already 5. Two shocking cheap examples of how Ads could look like 6. Fixing one little bug in our Google Analytics account Within 2 months' time, the HTML Pro Team was not able to set up our accounts on Facebook nor on Linkedin. No FB Pixel, No Linkedin Insight-Tag was installed nor working. Within 2 months' time, and spending 1,800 USD, the vendor still didn't understand our corporate identity, nor our strategy, nor our needs, no nothing. After two months we've stopped wasting our time and money. We've asked for a 50% refund because they didn't even achieve the first-month work promised. They refused it! We feel like we've been SCAMMED.

Other Contributing Factors: Specific Service Offering, Cost, Reputation

Keem Schultz-Fares

Unspecified

Overall Rating: 5.0

Pros:

HTML Pro possesses the three most desirable traits in a web design and service agency: 1. Responsive – All messages receive a response in a timely fashion, and are then followed through to completion 2. Accurate – Their technical work is highly accurate and any adjustments or modifications are handled to the customer’s satisfaction 3. Professional – We’ve worked with several persons on the team and each individual has been highly respectful and fully professional Fantastic return on investment and a true partner in business.

Cons:

The only snag we've had is was when a new team member didn't have the background knowledge on our projects, leading to some confusion. But the HMTL Pro team leaders quickly provided clarifying guidelines so our project and timeline were never negatively impacted.

Reviewer Source

Source: UpCity

May 17, 2018

Cost Per Project: Unspecified

Overall Experience: We consider ourselves fortunate to have found HTML to handle our outsourced technical and online projects, both large and small. They are highly responsive, extremely accurate, and highly professional. We consider HTML Pro to be our “in-house” Web Design and SEO department!

Dylan DeSantis

President

Oil & Energy, Unspecified

Overall Rating: 5.0

Reviewer Source

Source: UpCity

November 21, 2019

Frequency: Ongoing Service

Cost Per Project: $5,000 - $9,999

Overall Experience: I have worked with HTML Pro for more than 2 years. They always provide quality service at a reasonable rate. Their team is very professional and responsive.

Other Contributing Factors: Variety Of Services Offered, Cost

Vickie Wheeler

Unspecified

Overall Rating: 5.0

Pros:

HTML Pro took my concepts and created my website from my Photoshop files and made it look and navigate just like I had imagined. Being a designer I had a very specific look in mind, and added to that we had a very complicated automotive 'look-up' (Country, Make, Model, Year) that had to be implemented into the site as well. They went above and beyond to deliver exactly what I wanted

Cons:

Not much - they were super easy to work with, and were able to work with changes and updates to the concept 'on the fly'.

Reviewer Source

Source: UpCity

May 14, 2019

Cost Per Project: Unspecified

Overall Experience: I would highly recommend HTML Pro. I continue to use them to do the more complicated upgrades to our site, along with making changes and updates on other sites that I manage for my company. Throughout the entire process they have been prompt, cost effective and very easy to work with. I always felt that my project mattered to them, and that they were committed to work with me as a team to deliver a product that my company is proud of, and more importantly, drives sales.

Cameron Kirdzik

CEO

Consumer Services, Unspecified

Overall Rating: 5.0

Reviewer Source

Source: UpCity

September 24, 2019

Frequency: Single Project

Cost Per Project: $1,000 - $2,499

Retainer: Confidential

Overall Experience: It was a pleasure to work with the HTML Pro team. They created a beautifully designed and developed website that integrated with CrateJoy perfectly with a Bootstrapped Mobile First Approach. The cost was very reasonable, their communication was great, their speed was fast, and their work was stellar. Highly recommended for any web design / development needs!

Other Contributing Factors: Cost, Reputation, Portfolio

James Simons

Unspecified

Overall Rating: 5.0

Pros:

Right now using HTML Pros for Web design and development. They hit the ball out of the park with my website and design. Looks beautiful and professional. Future services I am working with HTML Pros on is Social services and PPC. Still working with their marketing team and hope for the same desired results

Cons:

I wished Web development team would get back with more than one time a day on our design back and forth. They were excellent in making changes and communication. Just need it more often throughout the day. Not just once a day.

Reviewer Source

Source: UpCity

May 14, 2019

Cost Per Project: Unspecified

Overall Experience: Happy with the service. Excellent work on web design and took my feedback quickly and adjusted promptly. They still continue to give me great service after web design for any updates or product adds. Hope to have the same desired results with their marketing team next week! I am owner and operator of Modern Shopaholic and approve this company!!

Katherine Kitfield

Unspecified

Overall Rating: 5.0

Pros:

Professional, timely, and went above and beyond on all projects.

Cons:

Honestly, there is nothing. Their web development work has been excellent.

Reviewer Source

Source: UpCity

July 23, 2018

Cost Per Project: Unspecified

Overall Experience: Hamid and his team were great to work with. Highly recommend. We successfully completed development of our custom Shopify templates. He and his team were professional and easy to communicate with throughout the entire duration of the project. It was an enjoyable experience to work with HTML Pro and I would highly recommend them for Shopify development.

Dana Ventura

Unspecified

Overall Rating: 5.0

Pros:

They provided excellent service with a great sense of urgency.

Cons:

After working with them for several months, I did not experience any concerns to mention.

Reviewer Source

Source: UpCity

May 14, 2019

Cost Per Project: Unspecified

Overall Experience: The HTML Pro team was a pleasure to work with. I was referred by a good friend who also had a great experience working with them. They finished my project on-time and under budget and are now my go-to team for ongoing projects. I can not recommend them highly enough.

Scott Rosenbaum

Unspecified

Overall Rating: 5.0

Pros:

I've used HTML Pro for many different projects over the past few years and have been happy with their results every single time. They are my go-to-company when I need any designs changed or fixed up on my websites. I've used them for multiple design updates on both Wordpress sites as well as on Shopify sites. What's great is that they offer many different services so no matter what you need done, they are highly capable of completing the task.

Cons:

I have no complaints which is why I continue to use them to this day and refer them to my associates.

Reviewer Source

Source: UpCity

March 22, 2019

Cost Per Project: Unspecified

Overall Experience: They've always been a pleasure to work with. Their work quality is top notch, their turn around times are fast, and their communication is great. I highly recommend them.

Dina Herd

Unspecified

Overall Rating: 4.0

Pros:

They follow through with what they commit to 100%. when they say a job is going to be done, it is.... If there is something i don't like, they fix it. No questions asked, I truly appreciate their help, and look forward to continue work with them.

Cons:

Sometimes the communication gets confusing, but we work through it well

Reviewer Source

Source: UpCity

May 14, 2019

Cost Per Project: Unspecified

Overall Experience: I was so afraid to work with someone I had never met, this team has been really good to me, kept their pricing down, and anything they promise, they do.... Sometimes communication/with my extensive system is tough, but even that we have worked together, and I love love working with all this team. I have used them almost a year now. They have done over 5-8 jobs for me, and have done an outstanding job.. I would recommend them to anyone.

Clayton Spencer

Unspecified

Overall Rating: 5.0

Pros:

Professional. They are quick to respond and implement feature requests.

Cons:

Nothing. Very easy to work with. Very satisfied. There are other firms where you could pay 5x the price for the same service.

Reviewer Source

Source: UpCity

May 14, 2019

Cost Per Project: Unspecified

Overall Experience: Great web development shop. Very easy to work with. They have been a huge help to managing our shopify website

Jacob Zuppke

Unspecified

Overall Rating: 5.0

Pros:

HTML Pro completed a development project for us. They were responsive and very thorough.

Cons:

HTML Pro was fantastic to work with. There was nothing about the partnership we did not enjoy.

Reviewer Source

Source: UpCity

May 17, 2018

Cost Per Project: Unspecified

Overall Experience: Hamid and HTML Pro were very easy to work with for a start-up business of ours. They were responsive, thorough and enjoyable to work with.

Casey Weisbach

Unspecified

Overall Rating: 5.0

Pros:

HTML Pro can do it all when it comes to web development.

Cons:

Wish we had more day time hours to work together which is difficult being in two different areas.

Reviewer Source

Source: UpCity

May 17, 2018

Cost Per Project: Unspecified

Overall Experience: We have used HTML Pro for web development for over 2 years now, they are excellent at what they do!

Justin Rendon

Unspecified

Overall Rating: 5.0

Pros:

I liked everything really but HTML's professionalism, response time, and communication was incredible. They are a great team and take the time to answer each question, provide images and make edits as needed. There were very specific things that I wanted on my website and HTML Pro delivered. They are great!

Cons:

The overall experience was incredible. I absolutely have nothing negative to say about HTML Pro. I will use them again as my business grows to make edits to my website.

Reviewer Source

Source: UpCity

April 11, 2019

Cost Per Project: Unspecified

Overall Experience: My overall experience was great. I got exactly what I wanted. Anyone or business in need of web development should go them. I recommend them highly.