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Robert Torres & Company

3.0 (2)
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Health & Medicine
1 reviewers
100%
No Data to ShowReviewers haven't reported cost data for this provider yet
Nancy RutherfordCustomer
Overall Rating
3.0
Communication
3.0
Responsiveness
3.0
Accuracy of Timeline
Not rated
Expertise
4.0
Value for Money
3.0
Accuracy of Cost Estimates
Not rated
I went to this CPA company for my tax returns on February 25th, 2021. I did not feel my return amount was correct so I called and questioned it. The CPA, Bob Henderson, realized it was incorrect and he said I was shortened by $744. He said he would submit an amendment. He never did so when I called to find out what was happening, his response was, “refresh my memory “. After the amendment was submitted, I waited and waited and finally went to speak to the owner, Robert Torres, on June 2nd. He apologized and refunded my payments of $173 and said he would find out the status of my refund from the IRS. It is now June 25th and after MULTIPLE calls to his office I still haven’t heard back. He obviously thinks my tax return status is of no importance to him. Do not use this CPA company. July 6, 2021

http://rgtorrescpa.com

El Paso, TX

Founded 2023

Employees

Texas-based accounting, tax and financial planning company

Roberto G Torres & Co. is an accounting firm based in El Paso, Texas. Their team of accountants specializes in helping clients address financial obstacles and tax issues. Aside from accounting, Roberto G Torres & Co. conducts audit services that outline daily management dashboards based on financial statements. Furthermore, they handle business taxation, compliance and preparation, estate planning, mergers and acquisitions, FAS 109 tax provisions, international and individual taxes, and tax examination services. Roberto G Torres & Co. has expertise in filing US requirements for patriates and expatriates, preparing disclosure requirements related to US ownership of foreign property, producing withholding requirements associated with foreign ownership of a US entity, and strategizing to maximize the US tax benefits of doing business internationally. Their financial planning services include investment counseling, retirement and estate planning, college funding, and more.

Expertise

Services Offered
Accounting

Robert Torres & Company Reviews

Overall Rating

3.0

2 Reviews

Expertise
4.0
Value for Money
3.0
Accuracy of Cost Estimates
Not rated
Communication
3.0
Responsiveness
3.0
Accuracy of Timeline
Not rated

2 reviews

Recommended
Nancy Rutherford
Customer
51-200 employees
Overall Rating
1.0
Reviewer Source
Source: UpCity
July 6, 2021
Frequency: Single Project
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I went to this CPA company for my tax returns on February 25th, 2021. I did not feel my return amount was correct so I called and questioned it. The CPA, Bob Henderson, realized it was incorrect and he said I was shortened by $744. He said he would submit an amendment. He never did so when I called to find out what was happening, his response was, “refresh my memory “. After the amendment was submitted, I waited and waited and finally went to speak to the owner, Robert Torres, on June 2nd. He apologized and refunded my payments of $173 and said he would find out the status of my refund from the IRS. It is now June 25th and after MULTIPLE calls to his office I still haven’t heard back. He obviously thinks my tax return status is of no importance to him. Do not use this CPA company.
Other Contributing Factors: Reputation
Michael L.
LTC(R)
Hospital & Health Care, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
March 25, 2021
Frequency: Ongoing Service
Cost Per Project: Unspecified
Overall Experience: I work with Bob Henderson & have for at least 15 years !!! He and Mr. Torres are outstanding CPA’S and would highly recommend their services to anyone !!! They prepare my taxes in a timely manner and are a real pleasure to work with !!!

Locations

Headquarters:
El Paso, TX