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NetPilot Web Solutions

5.0 (30)
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Public, Non-profit, & Religious Organizations
6 reviewers
24%
No Data to ShowReviewers haven't reported cost data for this provider yet
Jan Vandermade avatar
Jan VandermadeExecutive Director
Overall Rating
5.0
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated
Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
A website often feels like a child in need of constant nurturing. This team has always excelled in the ongoing care and vision for what’s next. Visit Carson Valley embarked on a full redesign of our website with the help of NetPilot (NP). Highly engaged teamwork set the tone through the entire development cycle as well as with post launch follow-up. Next steps, key design initiatives and more were all expertly guided and tracked. The NP team clearly understood our objectives while always executing on time. Any challenges were met with solid solutions that were both cost effective and in line with our core needs. Design, leadership, communication, support, training . . . outstanding collaboration! And finally, since launch, the love continues. SEO, new opportunities for site improvements, plugins and more have been thoroughly addressed and executed.November 21, 2019

https://www.netpilotweb.com

El Dorado Hills, CA

Founded 1994

11-50 Employees

Website design and development service provider

Established in 1994, NetPilot Web Solutions is a website design and development service provider that helps businesses with interface designing, user experience management, search engine optimization (SEO), website maintenance, and social media development. Based out of Sacramento Area and El Dorado Hills, they cater to businesses across a variety of industries, such as insurance, engineering, non-profit, real-estate, education, and more.

Expertise

Services Offered
SEO|Social Media Marketing|User Experience Design|Web Design|Web Development
Industries Served
IT & Software Development

Costs

Project CostProjects Starting at:
$5K each
15 reviewers reported project cost for this provider
Less than $1K
7%
$1K - $2.5K
7%
$2.5K - $5K
3%
$5K - $10K
7%
$10K+
27%
No cost reported
50%
Retainer CostRetainers Starting at:
$1.5K monthly
5 reviewers reported retainer cost for this provider
$250 - $500
7%
$500 - $1K
10%
$1K - $2K
$2K - $5K
$5K+
No cost reported
83%

NetPilot Web Solutions Reviews

Overall Rating

5.0

30 Reviews

Expertise
5.0
Value for Money
5.0
Accuracy of Cost Estimates
Not rated
Communication
5.0
Responsiveness
5.0
Accuracy of Timeline
Not rated

30 reviews

Recommended
Jan Vandermade avatar
Jan Vandermade
Executive Director
Hospitality, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 21, 2019
Frequency: Ongoing Service
Cost Per Project: $10,000+
Retainer: $500-$1,000 monthly
Overall Experience: A website often feels like a child in need of constant nurturing. This team has always excelled in the ongoing care and vision for what’s next. Visit Carson Valley embarked on a full redesign of our website with the help of NetPilot (NP). Highly engaged teamwork set the tone through the entire development cycle as well as with post launch follow-up. Next steps, key design initiatives and more were all expertly guided and tracked. The NP team clearly understood our objectives while always executing on time. Any challenges were met with solid solutions that were both cost effective and in line with our core needs. Design, leadership, communication, support, training . . . outstanding collaboration! And finally, since launch, the love continues. SEO, new opportunities for site improvements, plugins and more have been thoroughly addressed and executed.
Other Contributing Factors: Technical Expertise, Portfolio, Reputation, Variety Of Services Offered, Industry Focus
Niniv Tamimi, P.E. avatar
Niniv Tamimi, P.E.
Director of Controls Engineering
Food & Beverages, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 5, 2019
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: We are an engineering services business, and we were concerned about having the right solution for our website. As soon as we met Jon, all of our worries went away. He was very detailed in his approach, his team had a ton of patience for our reviews and submittals during the design process, and they did a great job in the end. We are very pleased with the work NetPilot provided us, and we will definitely use them again in the future. Highly recommended.
Other Contributing Factors: Variety Of Services Offered, Portfolio, Technical Expertise, Reputation
Ed Stewart avatar
Ed Stewart
President and Cofounder
Non-Profit Organization Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 21, 2019
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: Confidential
Overall Experience: NetPilot is, quite simply, the best. We have worked with them for more than 15 years and during this time have never stopped being impressed by their knowledge and professionalism. They are kindhearted and patient with us and have consistently come to our rescue when we've messed something up. We have come to think of them as part of our nonprofit family. On a scale of 1 to 10, with 10 being the best, they are an 11.
Other Contributing Factors: Reputation, Portfolio, Cost, Variety Of Services Offered
Victor Antonio
Executive Director
Non-Profit Organization Management, 51-200 employees
Overall Rating
5.0
Reviewer Source
Source: UpCity
January 26, 2022
Frequency: Single Project
Cost Per Project: $10,000+
Retainer: Confidential
Overall Experience: It might sound like I'm exaggerating, but I'm not. NetPilot is the most amazing company I have ever contracted with for my company. John and his crew were so patient, professional, attentive, and insightful with us. We researched and reviewed several Web Design companies prior to selecting NetPilot. And I feel we made the right choice! I have no regrets. As a result of NetPilot's work with us, they have made us permanent clients. As a nonprofit, NetPilot understood our dreams and vision to serve our community. And in doing so, they pointed us in the right direction and significantly helped us achieve a major goal in our strategic plan. NetPilot used their expertise to help us create a website that we are proud of and makes it easy for our community and clients to be supported and informed. You might spend a little more , but NetPilot is well worth their price. Victor
Other Contributing Factors: Portfolio, Cost, Reputation, Location
Patrick Kelly, UPM President
Professor, Faculty Union President
Education Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 17, 2020
Frequency: Single Project
Cost Per Project: $1,000 - $2,499
Retainer: Confidential
Overall Experience: I reached out to NetPilot Web Solutions when we were having trouble bringing our union documents and forms into the 21st century. In a word, they were amazing. NetPilot staff understood our issues immediately and with an incredibly short turn around time offered us a number of options as well as cost estimates. They went behind the scenes of out webpage, created the forms we requested, circled back to us throughout the process, allowed us to make the small tweaks we needed, offered professional and insightful suggestions that we had not even thought of, and in the end delivered a superbly well thought out product that exactly suited out needs. All the while, their communication was timely, professional and friendly, and the whole project was completed at a very reasonable cost. I can't say enough about this company! Excellent!
Other Contributing Factors: Variety Of Services Offered, Cost, Reputation, Technical Expertise, Portfolio
Andy Wass avatar
Andy Wass
Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2019
Frequency: Ongoing Service
Cost Per Project: Less than $1,000
Overall Experience: NetPilot is a professional group with integrity. They consistently do what they say and are very responsive. It's been a great relationship for us and we don't have to worry about our website.
Other Contributing Factors: Cost, Reputation
Eric Burger avatar
Eric Burger
VP Administrative Services
Hospital & Health Care, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2019
Frequency: Ongoing Service
Cost Per Project: $5,000 - $9,999
Retainer: Less than $500 monthly
Overall Experience: NetPilot is of great support for us to keep our website up to date and looking fresh. They are very responsive and have quick turnaround times for projects.
Other Contributing Factors: Reputation, Location, Portfolio
Edward Valeau
CEO
Consumer Services, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2019
Frequency: Ongoing Service
Cost Per Project: $10,000+
Overall Experience: My experience with Net Pilot dates back to 2004 when I launched the ELS Group, a CEO Executive Search Firm. The site was professional. It attracted lots of business. When I launched Valeau photography, John Merry was the only firm I would trust to render the services we needed. Calls are immediately returned with implementable solutions. The company is people-friendly and works well with other teams. Thanks John you for your services. Dr. Edward Valeau National/International Photographer
Other Contributing Factors: Technical Expertise
Kellie Hustedde avatar
Kellie Hustedde
Marketing & Communications Project Coordinator
Hospital & Health Care, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 21, 2019
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I cannot recommend NetPilot highly enough. They are an incredible team of friendly, professional, efficient individuals who run like a well-oiled machine. Managing vendors can occasionally feel like babysitting, with NetPilot they understand the needs of your organization and are on top of everything 24/7. If you're in need of a website rebuild or simply help managing your current site, you will be more than happy to work with NetPilot.
Other Contributing Factors: Technical Expertise, Portfolio
Lauren Nickerson, MCM avatar
Lauren Nickerson, MCM
Director of Marketing and Communications
Hospital & Health Care, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 21, 2019
Cost Per Project: $10,000+
Retainer: $500-$1,000 monthly
Overall Experience: The entire team at NetPilot has been wonderful to work with. They are responsive and extremely helpful. We have been very happy with both the design work and the service.
Other Contributing Factors: Reputation, Specific Service Offering, Variety Of Services Offered, Technical Expertise, Industry Focus, Portfolio
Christine Brown-Ice
Proprietor
Food & Beverages, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
January 23, 2020
Frequency: Single Project
Cost Per Project: $2,500 - $4,999
Overall Experience: I recently worked Net Pilot to create a new website for our catering company, Bonne Vie Kitchen. I was SO happy with the entire process and love our beautiful new site! Their expertise creating a custom design with plenty of functionality and optimizing the site made the process easy and stress free. I highly recommend to anyone who is looking for a CUSTOM WEBSITE to reach out to this five star service!!!
Other Contributing Factors: Technical Expertise, Specific Service Offering, Reputation
Alicia Gandy avatar
Alicia Gandy
Senior Loan Representative
Real Estate, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 22, 2019
Frequency: Ongoing Service
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: Blackburne & Sons has been working with NetPilot Web Solutions for many years now. The service is top notch and super quick. We can always depend on NetPilot Web Solutions for any task we need done quickly. It's all about speed, and we have no problems getting speedy and accurate service with this company. We will continue working together for many more years.
Other Contributing Factors: Specific Service Offering, Cost, Technical Expertise, Reputation
Giovanni Arechavaleta, PMP avatar
Giovanni Arechavaleta, PMP
Project Manager
Oil & Energy, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
December 27, 2019
Frequency: Single Project
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: I had the pleasure of working with John Merry at NetPilot Web Solutions in developing our company's website and marketing materials. John was extremely helpful, knowledgeable, flexible and professional in the areas of graphic design and website development.
Other Contributing Factors: Specific Service Offering
Brien Bell avatar
Brien Bell
Senior Administrative Officer
Government Administration, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2019
Frequency: Single Project
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: The team at NetPilot Web Solutions has always been helpful, even when not in direct contract with them any longer. They've provided invaluable service in terms of security, consultation, and updates on web design and development.
Other Contributing Factors: Location, Cost, Specific Service Offering, Portfolio, Technical Expertise
David Avalos avatar
David Avalos
IT Director
Non-Profit Organization Management, Unspecified
Overall Rating
5.0
Reviewer Source
Source: UpCity
November 19, 2019
Frequency: Single Project
Cost Per Project: Confidential
Retainer: Confidential
Overall Experience: It has been easy to work with NetPilot Web Solutions. They are always available via email to help on anything with regards to our website. They are very prompt on their replies and have very friendly service!!!
Other Contributing Factors: Technical Expertise, Cost, Specific Service Offering

Media

Locations

Headquarters:
El Dorado Hills, CA