--- title: "Best Shipment Tracking Software 2026 | Capterra" description: "Find the top Shipment Tracking software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/shipment-tracking-software/" page_type: "category" language: "en" --- # Best Shipment Tracking Software Last updated on July 31, 2026 How to find the right Shipment Tracking Software? Learn more from our team about Shipment Tracking Software pricing features and benefits in our Shipment Tracking Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is shipment tracking software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 31, 2026 [Shipment tracking software](https://www.capterra.com/shipment-tracking-software/) is software designed for eCommerce and freight businesses to keep their customers informed of the status and whereabouts of their orders.  This type of software captures data generated by multiple carriers and automatically sends live updates to users and their customers. The software displays the origin and destination information, along with the delivery schedule, estimated arrival date, method of delivery, and tracking number. Customers are automatically updated if there is a change in delivery status.  * * * For more information consult our [Shipment Tracking Buyers Guide](#buyers-guide-content) ## WISMOlabs Rating: 5.0 out of 5 (13 reviews) Profile: [WISMOlabs](https://www.capterra.com/p/218259/WISMOlabs/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? WISMOlabs turns shipping notifications into a personalized marketing channel, reducing support tickets and driving repeat sales. 🚀 #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Status Tracking: 5.0 rating - Delivery Record: 5.0 rating - Alerts/Notifications: 4.8 rating - Delivery Estimate: 5.0 rating #### Lowest rated features - Website Integration: 5.0 rating - Delivery Tracking: 5.0 rating - Package Tracking: 5.0 rating - Real-Time Data: 5.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (13 reviews) ### Integrations tab WISMOlabs connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/218259/WISMOlabs/#integrations) #### Most popular integrations - Shopify: 4.5 rating - WooCommerce: 4.5 rating - Salesforce Marketing Cloud: 4.2 rating - BigCommerce: 4.4 rating - Shopify Plus: 4.7 rating - X-Cart: 4.4 rating - Cratejoy: 4.3 rating --- ## Vizion API Profile: [Vizion API](https://www.capterra.com/p/265414/Vizion-API/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? At Vizion, we automatically push the most complete, standardized, and detailed container tracking events to any software system. #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: No Free demo: Yes ### Features tab #### Most popular features - Status Tracking: Available - Delivery Estimate: Available - Alerts/Notifications: Available - Website Integration: Available - For eCommerce: Not available - For Freight Operations: Available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab ### Integrations tab Vizion API connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/265414/Vizion-API/#integrations) #### Most popular integrations - Microsoft Excel: 4.8 rating - Google Sheets: 4.7 rating - Tableau: 4.6 rating - Microsoft Power BI: 4.6 rating - Domo: 4.3 rating - Looker: 4.5 rating - ThoughtSpot: 4.0 rating --- ## Fishbowl Rating: 4.2 out of 5 (1,126 reviews) Profile: [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? With Fishbowl software you can easily create orders and ship goods while reducing costs and maximizing profitability. #### Rating breakdown - Ease of Use: 4.1 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive inventory control tools - Straightforward daily operations Cons: - Recurring technical disruptions - Limited customizable reporting #### Starting price Starting price: Not available Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Order Management: 4.5 rating - Shipping Management: 4.4 rating - Data Import/Export: 4.3 rating - Order Tracking: 4.3 rating #### Lowest rated features - eCommerce Management: 3.3 rating - Delivery Record: 1.0 rating - For Freight Operations: 3.0 rating - Third-Party Integrations: 3.7 rating #### Feature-related review snippet Reviewer: Maiko A. Reviewer details: Retail, 11-50 employees Published: October 29, 2025 > "They system interface is simple and relatively easy to use." ### Gallery tab Ease of use: 4.1 out of 5 (1,126 reviews) #### Related review snippet Reviewer: Michael K. Reviewer details: Medical Devices, 51-200 employees Published: April 16, 2026 > "The support team is awesome, and Fishbowl allows us to monitor and track inventories of our most basic components all the way up through each step until we have a finished product on the shelf, ready to ship." ### Integrations tab Fishbowl connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/123794/Fishbowl/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - QuickBooks Online: 4.4 rating - Shopify: 4.2 rating - Xero: 4.4 rating - QuickBooks Online Advanced: 4.2 rating - ShipStation: 4.1 rating #### Integrations-related review snippet Reviewer: Adam L. Reviewer details: Construction, 51-200 employees Published: April 21, 2026 > "Very positive, I do believe firmly that Fishbowl is a great product that also connects (by feed) seamlessly to Quickbooks Online, which has saved us many person-hours, thus providing value for money spent." --- ## ShipStation Rating: 4.6 out of 5 (960 reviews) Profile: [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ShipStation Shipment tracking gives you the tools to understand your fulfillment process even after the package has left your facility. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Scalable for growing businesses - Significant daily time savings Cons: - Frequent bugs and reliability problems - Problematic software updates #### Starting price Starting price: $14.99 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Shipping Labels: 4.6 rating - Status Tracking: 4.7 rating - Label Printing: 4.5 rating - Order Management: 4.8 rating #### Lowest rated features - Customizable Templates: 3.0 rating - Third-Party Integrations: 4.3 rating - Website Integration: 4.5 rating - For eCommerce: 4.0 rating #### Feature-related review snippet Reviewer: Parker W. Reviewer details: Education Management, 201-500 employees Published: May 5, 2026 > "Overall, ShipStation has been a reliable and effective solution for streamlining the entire shipping workflow. Once you get comfortable with the interface, it significantly reduces manual work and keeps fulfillment running smoothly." ### Gallery tab Ease of use: 4.5 out of 5 (960 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Food Production, 201-500 employees Published: April 6, 2026 > "Accurate cost references, detailed tracking, detailed customer data, and efficient support are a few of the many reasons this tool exceeds expectations." ### Integrations tab ShipStation connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/155621/ShipStation/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - QuickBooks Online: 4.3 rating - Shopify: 4.7 rating - Squarespace: 4.6 rating - Xero: 4.4 rating - WooCommerce: 4.6 rating #### Integrations-related review snippet Reviewer: Dean B. Reviewer details: Building Materials, 11-50 employees Published: April 7, 2026 > "Super easy to use and integrates really well with our shopify site for live rates at checkout and was able to easily create a custom integration with netsuite." --- ## Shippo Rating: 4.8 out of 5 (827 reviews) Profile: [Shippo](https://www.capterra.com/p/146146/Shippo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Navigate global shipping, create seamless tracking with real-time updates, and unlock up to 89% discounts from 40+ global carriers. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and simple platform - Significant time and money savings Cons: - Limited and slow email notifications #### Starting price Starting price: $0.00 Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Shipping Labels: 4.9 rating - Status Tracking: 4.6 rating - Order Management: 5.0 rating - Label Printing: 4.6 rating #### Lowest rated features - API: 3.7 rating - Alerts/Notifications: 4.4 rating - Package Tracking: 4.5 rating - Third-Party Integrations: 4.7 rating #### Feature-related review snippet Reviewer: Jonathan S. Reviewer details: Apparel & Fashion, 1-10 employees Published: June 9, 2026 > "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it performs quickly and reliably." ### Gallery tab Ease of use: 4.7 out of 5 (827 reviews) #### Related review snippet Reviewer: Jonathan S. Reviewer details: Apparel & Fashion, 1-10 employees Published: June 9, 2026 > "We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it performs quickly and reliably." ### Integrations tab Shippo connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/146146/Shippo/#integrations) #### Most popular integrations - Wix: 4.8 rating - GoDaddy Website Builder: 4.8 rating - Fishbowl: 4.2 rating - WooCommerce: 5.0 rating - SPS Commerce: 4.2 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Samantha K. Reviewer details: Luxury Goods & Jewelry, Self-employed Published: November 25, 2025 > "I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient." --- ## Freightview Rating: 4.7 out of 5 (743 reviews) Profile: [Freightview](https://www.capterra.com/p/136895/Freightview/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Built in-house. Backed by an amazing support team. Trusted by 99% of our customers year after year. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Significant time and cost savings Cons: - Occasional technical disruptions #### Starting price Starting price: $149.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Quotes/Estimates: 4.7 rating - Shipping Labels: 4.8 rating - Delivery Estimate: 4.6 rating - Delivery Tracking: 4.7 rating #### Lowest rated features - Alerts/Notifications: 4.4 rating - Website Integration: 4.6 rating - Status Tracking: 4.7 rating - Document Management: 4.3 rating #### Feature-related review snippet Reviewer: Keeona M. Reviewer details: Consumer Goods, 51-200 employees Published: February 20, 2026 > "Overall, Freightview has been a reliable, intuitive tool that streamlines daily freight operations and improves visibility without overcomplicating workflows." ### Gallery tab Ease of use: 4.8 out of 5 (743 reviews) #### Related review snippet Reviewer: Keeona M. Reviewer details: Consumer Goods, 51-200 employees Published: February 20, 2026 > "Overall, Freightview has been a reliable, intuitive tool that streamlines daily freight operations and improves visibility without overcomplicating workflows." --- ## ShipTime Rating: 4.6 out of 5 (500 reviews) Profile: [ShipTime](https://www.capterra.com/p/198849/ShipTime/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ShipTime's full-service shipping solution provides easy to use tools allowing you to ship & track your shipments and save up to 76%. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive workflow - Competitive and transparent pricing options Cons: - Problems with errors and support - Inconsistent pickup and delivery reliability #### Starting price Starting price: Not available Pricing details: Usage Based, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Package Tracking: 4.6 rating - Shipping Labels: 4.7 rating - Quotes/Estimates: 4.7 rating - Delivery Record: 4.5 rating #### Lowest rated features - Data Import/Export: 3.7 rating - Third-Party Integrations: 3.8 rating - Website Integration: 4.0 rating - eCommerce Management: 4.0 rating #### Feature-related review snippet Reviewer: Daniel D. Reviewer details: Logistics and Supply Chain, 1,001-5,000 employees Published: June 27, 2022 > "ShipTime is well laid out, and is straightforward which makes it user friendly." ### Gallery tab Ease of use: 4.7 out of 5 (500 reviews) #### Related review snippet Reviewer: Shaista J. Reviewer details: Food & Beverages, 1-10 employees Published: October 3, 2022 > "The ease of getting a shipping quote, having the courier pickup packages directly from the location, and tracking the shipment all on a single platform are all extremely valuable for our company." ### Integrations tab ShipTime connects with 6+ software tools. [See all integrations](https://www.capterra.com/p/198849/ShipTime/#integrations) #### Most popular integrations - WordPress: 3.0 rating - Shopify: 3.9 rating - WooCommerce: 4.3 rating - Adobe Commerce: 4.3 rating - BigCommerce: 4.4 rating - OpenCart: 4.3 rating #### Integrations-related review snippet Reviewer: Heather P. Reviewer details: Arts and Crafts, 1-10 employees Published: January 8, 2022 > "Overall I'm pleased with ShipTime but would like it more if we could fully integrate it with our POS to minimize human error" --- ## AfterShip Rating: 4.9 out of 5 (473 reviews) Profile: [AfterShip](https://www.capterra.com/p/178663/AfterShip/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Web-based solution for eCommerce businesses to track all shipments in one place and notify customers of the latest delivery status. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $11.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Status Tracking: 4.9 rating - Delivery Record: 4.8 rating - Website Integration: 4.8 rating - Alerts/Notifications: 4.8 rating #### Lowest rated features - Delivery Estimate: 4.8 rating - Self Service Portal: 4.0 rating - Real-Time Updates: 4.6 rating - For eCommerce: 4.7 rating #### Feature-related review snippet Reviewer: Luisa G. Reviewer details: Retail, 1-10 employees Published: March 2, 2026 > "Excellent Support and great sensitivity in understanding the client's need." ### Gallery tab Ease of use: 4.7 out of 5 (473 reviews) #### Related review snippet Reviewer: Aparna G. Reviewer details: Education Management, 51-200 employees Published: June 12, 2026 > "The platform meets our tracking and notification needs well, and the support team was willing to work with us when an unexpected issue arose." ### Integrations tab AfterShip connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/178663/AfterShip/#integrations) #### Most popular integrations - Microsoft Excel: 4.8 rating - Shopify: 4.8 rating - Squarespace: 4.6 rating - NetSuite: 4.2 rating - WooCommerce: 5.0 rating - Adobe Commerce: 5.0 rating #### Integrations-related review snippet Reviewer: Samyuktha S. Reviewer details: Information Technology and Services, 1-10 employees Published: September 16, 2025 > "Easy to integrate and use." --- ## PCS TMS Rating: 4.2 out of 5 (244 reviews) Profile: [PCS TMS](https://www.capterra.com/p/29249/Express/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our all-in-one PCS TMS increases shipment visibility and keeps you in control with real-time asset status and location. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Streamlined daily operations platform - Responsive and helpful support team Cons: - Frequent glitches and slow fixes #### Starting price Starting price: Not available Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Delivery Tracking: 4.3 rating - Transportation Management: 4.4 rating - Status Tracking: 4.0 rating - Activity Dashboard: 5.0 rating #### Lowest rated features - Route Optimization: 1.0 rating - Scheduling: 4.0 rating - Shipping Management: 4.0 rating - Alerts/Notifications: 5.0 rating #### Feature-related review snippet Reviewer: Emma C. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: April 16, 2025 > "It works for what we need it to, but no an over abundant of options." ### Gallery tab Ease of use: 4.2 out of 5 (244 reviews) #### Related review snippet Reviewer: Aman P. Reviewer details: Logistics and Supply Chain, 51-200 employees Published: April 16, 2026 > "One of the strongest aspects of PCS TMS is its real-time tracking and fleet management, which helps in monitoring vehicles, drivers, and shipments efficiently." ### Integrations tab PCS TMS connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/29249/Express/#integrations) #### Most popular integrations - Verizon Connect: 3.2 rating - EROAD: 4.4 rating - Omnitracs One: 3.5 rating - Fleetworthy Weigh Station Bypass: 4.6 rating - Orderful: 4.7 rating - Corcentric: 4.6 rating #### Integrations-related review snippet Reviewer: Cari M. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: October 4, 2022 > "I love how PCS has major integration within each department to get the overall best results!" --- ## Descartes XPS Ship Rating: 4.7 out of 5 (240 reviews) Profile: [Descartes XPS Ship](https://www.capterra.com/p/207521/XPS-Ship/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud-based multicarrier software offering discounted rates, ecommerce integration, tracking, and tools to streamline shipping. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Per Feature Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Shipping Labels: 4.8 rating - Delivery Tracking: 4.8 rating - Status Tracking: 4.8 rating - Label Printing: 4.7 rating #### Lowest rated features - Data Import/Export: 4.4 rating - Activity Dashboard: 4.6 rating - Shipping Management: 4.7 rating - Order Tracking: 4.7 rating #### Feature-related review snippet Reviewer: Diane A. Reviewer details: Farming, 1-10 employees Published: April 19, 2022 > "The software interface is clean and intuitive and the best part is the live customer support when I need help!" ### Gallery tab Ease of use: 4.8 out of 5 (240 reviews) #### Related review snippet Reviewer: Chris P. Reviewer details: Sporting Goods, 1-10 employees Published: April 18, 2022 > "I love that XPS integrates with my website to import all our orders. While other competitor products have this feature, XPS integrates seamlessly and reduces time in our shipping process. " ### Integrations tab Descartes XPS Ship connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/207521/XPS-Ship/#integrations) #### Most popular integrations - Wix: 4.5 rating - Shopify: 4.7 rating - Squarespace: 5.0 rating - NetSuite: 4.2 rating - Weebly: 4.3 rating - WooCommerce: 4.7 rating #### Integrations-related review snippet Reviewer: Curtis A. Reviewer details: Retail, 1-10 employees Published: April 8, 2022 > "Besides ease of use, XPS integrations allow me to bring orders from all my sales channels into one page." --- ## ShippyPro Rating: 4.7 out of 5 (155 reviews) Profile: [ShippyPro](https://www.capterra.com/p/164065/ShippyPro/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ShippyPro automates and monitors global shipping, tracking, returns with 180+ carriers, helping businesses optimize costs & efficiency. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Shipping Labels: 4.7 rating - Status Tracking: 4.8 rating - Label Printing: 4.7 rating - Delivery Record: 4.4 rating #### Lowest rated features - Alerts/Notifications: 4.0 rating - Third-Party Integrations: 3.5 rating - Delivery Estimate: 4.4 rating - API: 3.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (155 reviews) #### Related review snippet Reviewer: Anton P. Reviewer details: Media Production, 201-500 employees Published: April 10, 2026 > "Its ease of use, reliability, and robust feature set - particularly in onboarding and day-to-day execution - have made it a trusted partner in managing our shipping needs." ### Integrations tab ShippyPro connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/164065/ShippyPro/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Shopify: 5.0 rating - Instagram: 4.7 rating - HubSpot CRM: 4.5 rating - Xero: 4.4 rating - WooCommerce: 4.8 rating - SendGrid: 4.2 rating --- ## PitneyShip Rating: 4.6 out of 5 (143 reviews) Profile: [PitneyShip](https://www.capterra.com/p/251583/PitneyShip/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Print discounted shipping labels and stamps for USPS, UPS, and more with cloud shipping software that simplifies shipping and mailing #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Status Tracking: 4.7 rating - Shipping Labels: 5.0 rating - Label Printing: 4.8 rating - Delivery Estimate: 4.6 rating #### Lowest rated features - Delivery Record: 4.6 rating - Delivery Tracking: 4.9 rating - Alerts/Notifications: 5.0 rating - Package Tracking: 5.0 rating #### Feature-related review snippet Reviewer: Peter H. Reviewer details: Renewables & Environment, 501-1,000 employees Published: June 9, 2026 > "my overall experience has been pretty good, now real issues its easy to use and operate and easy to show someone who has never use one before." ### Gallery tab Ease of use: 4.6 out of 5 (143 reviews) #### Related review snippet Reviewer: Jenny L. G. Reviewer details: Legal Services, 201-500 employees Published: August 22, 2025 > "It's so much faster than filling out the paperwork (including the green card), adding postage and mailing my work; then waiting for the green card to come back." --- ## Kuebix TMS Rating: 4.6 out of 5 (111 reviews) Profile: [Kuebix TMS](https://www.capterra.com/p/153783/Kuebix-TMS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Transportation Management System (TMS) built on the latest cloud technology that scales to meet the unique needs of every supply chain. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Delivery Tracking: 5.0 rating - Quotes/Estimates: 5.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (111 reviews) #### Related review snippet Reviewer: Tom F. Reviewer details: Furniture, 1-10 employees Published: June 23, 2026 > "It's a great platform to see all your freight carrier accounts quote per shipment." ### Integrations tab Kuebix TMS connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/153783/Kuebix-TMS/#integrations) #### Most popular integrations - NetSuite: 4.2 rating - QuickBooks Online Advanced: 4.4 rating - WooCommerce: 4.5 rating - Claritysoft CRM: 4.5 rating - Kinetic: 3.8 rating - SYSPRO: 4.2 rating - Descartes Sellercloud: 4.3 rating - Plex Smart Manufacturing Platform: 4.3 rating - Infor CloudSuite: 4.1 rating --- ## Detrack Rating: 4.7 out of 5 (97 reviews) Profile: [Detrack ](https://www.capterra.com/p/188592/Detrack/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Market-leading delivery management solution for proof of delivery, real-time tracking, route optimization, customer updates and more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $26.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Delivery Tracking: 4.8 rating - Real-Time Monitoring: 4.9 rating - Status Tracking: 4.5 rating - Alerts/Notifications: 4.7 rating #### Lowest rated features - Route Optimization: 4.0 rating - Real-Time Data: 4.0 rating - Location Tracking: 4.0 rating - Real-Time Updates: 4.0 rating #### Feature-related review snippet Reviewer: Michael B. Reviewer details: Construction, 11-50 employees Published: June 30, 2026 > "We love the calendar so that we can see all of our work that is scheduled for each day at the click of the mouse" ### Gallery tab Ease of use: 4.7 out of 5 (97 reviews) #### Related review snippet Reviewer: Ian F. Reviewer details: Logistics and Supply Chain, 51-200 employees Published: February 23, 2026 > "The system has changed the way both our fleet and company operate their first/final mile and added visibility to our customers." ### Integrations tab Detrack connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/188592/Detrack/#integrations) #### Most popular integrations - Shopify: 4.5 rating - Squarespace: 4.6 rating - Zapier: 4.7 rating - WooCommerce: 4.5 rating - Adobe Commerce: 4.3 rating - Ecwid: 4.6 rating #### Integrations-related review snippet Reviewer: Oreste P. Reviewer details: Consumer Goods, 1-10 employees Published: October 24, 2025 > "Satisfied in every way, the assistance is very fast, possibility to costumize it, integration with the ERP system without any problems." --- ## Sendcloud Rating: 4.0 out of 5 (97 reviews) Profile: [Sendcloud](https://www.capterra.com/p/189663/SendCloud/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €40.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Label Printing: 3.8 rating - Alerts/Notifications: 5.0 rating - Delivery Tracking: 5.0 rating - Status Tracking: 5.0 rating #### Lowest rated features - Shipping Management: 1.0 rating - Order Tracking: 3.5 rating - Shipping Labels: 4.0 rating - Customizable Branding: 4.0 rating #### Feature-related review snippet Reviewer: Johan W. Reviewer details: Retail, 1-10 employees Published: August 3, 2021 > "Sendcloud shows the orders that are ready to ship from all of your stores in one overview with an easy to use interface." ### Gallery tab Ease of use: 4.3 out of 5 (97 reviews) #### Related review snippet Reviewer: Julian O. Reviewer details: Marketing and Advertising, 1-10 employees Published: February 5, 2025 > "Super easy if you need to send packages." ### Integrations tab Sendcloud connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/189663/SendCloud/#integrations) #### Most popular integrations - Wix: 4.4 rating - Shopify: 4.5 rating - WooCommerce: 4.0 rating - Lightspeed Retail: 4.0 rating - Adobe Commerce: 4.3 rating - BigCommerce: 4.4 rating #### Integrations-related review snippet Reviewer: Danie R. Reviewer details: Cosmetics, 1-10 employees Published: August 19, 2022 > "Easy to use and integrate." --- ## eShip Rating: 4.7 out of 5 (95 reviews) Profile: [eShip](https://www.capterra.com/p/253338/eShip/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Real-time multi-carrier shipment tracking with branded customer notifications, exception alerts, and embedded tracking page. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $14.99 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Status Tracking: 4.9 rating - Delivery Record: 4.8 rating - Shipping Labels: 5.0 rating - Delivery Tracking: 4.6 rating #### Lowest rated features - Website Integration: 4.4 rating - Delivery Estimate: 4.5 rating - For eCommerce: 4.0 rating - Package Tracking: 4.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (95 reviews) #### Related review snippet Reviewer: Jason M. Reviewer details: Arts and Crafts, 1-10 employees Published: November 10, 2022 > "Its great for pairing with Shopify, and its handy to be able to see different shipping costs per order and it keeps a record of when its delivered etc." ### Integrations tab eShip connects with 5+ software tools. [See all integrations](https://www.capterra.com/p/253338/eShip/#integrations) #### Most popular integrations - Wix: 4.4 rating - Shopify: 5.0 rating - WooCommerce: 4.5 rating - PrestaShop: 5.0 rating - VTEX: 5.0 rating --- ## Tookan Rating: 4.1 out of 5 (77 reviews) Profile: [Tookan](https://www.capterra.com/p/218952/Tookan/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Tookan is an AI-powered software, that helps in automating dispatch, tracking order,s and managing freight from a single platform. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.0 out of 5 - Features: 3.9 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $129.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Real-Time Monitoring: 4.5 rating - Alerts/Notifications: 4.0 rating - Delivery Tracking: 4.0 rating - Scheduling: 4.0 rating #### Lowest rated features - Status Tracking: 4.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 1-10 employees Published: October 2, 2021 > "The well designed dashboard, and menus intuitive menu layouts make for easy operations." ### Gallery tab Ease of use: 4.2 out of 5 (77 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, 1-10 employees Published: October 2, 2021 > "The well designed dashboard, and menus intuitive menu layouts make for easy operations." ### Integrations tab Tookan connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/218952/Tookan/#integrations) #### Most popular integrations - Shopify: 4.5 rating - Stripe: 4.6 rating - Xero: 4.4 rating - Zapier: 4.7 rating - QuickBooks Online Advanced: 4.4 rating - WooCommerce: 4.5 rating #### Integrations-related review snippet Reviewer: Juan-Marc C. Reviewer details: Hospitality, 1-10 employees Published: July 9, 2021 > "Easy to use and integrated well with other apps. " --- ## Qapla' Rating: 4.8 out of 5 (76 reviews) Profile: [Qapla'](https://www.capterra.com/p/209080/Qapla/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? All-in-one platform for eCommerce to track +170 couriers, create labels, custom and send delivery notifications to customers. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: €47.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Status Tracking: 4.7 rating - Shipping Labels: 4.8 rating - Delivery Record: 4.6 rating - Label Printing: 4.9 rating #### Lowest rated features - Location Tracking: 3.0 rating - Alerts/Notifications: 4.6 rating - Delivery Estimate: 4.7 rating - Website Integration: 4.8 rating ### Gallery tab Ease of use: 4.8 out of 5 (76 reviews) ### Integrations tab Qapla' connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/209080/Qapla/#integrations) #### Most popular integrations - Shopify: 4.5 rating - WooCommerce: 4.5 rating - Adobe Commerce: 4.0 rating - Ecwid: 4.6 rating - BigCommerce: 4.4 rating - PrestaShop: 4.3 rating - Shopware: 4.3 rating - Online Auction System: 4.3 rating - VTEX: 4.8 rating --- ## LogiNext Mile Rating: 4.3 out of 5 (75 reviews) Profile: [LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our Robust SaaS product which helps you save more than 15% of logistics costs by optimizing your fleet, distribution routes & capacity. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $50.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Status Tracking: Available - Delivery Estimate: Not available - Alerts/Notifications: Available - Website Integration: Not available - For eCommerce: Not available - For Freight Operations: Available - AI Copilot: Not available - Generative AI: Not available ### Gallery tab Ease of use: 4.3 out of 5 (75 reviews) ### Integrations tab LogiNext Mile connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/155242/LogiNext-Mile/#integrations) #### Most popular integrations - Microsoft Azure: 4.6 rating - Google Maps: 4.7 rating - Zoho Books: 4.4 rating - Twilio: 4.4 rating - FedEx Ship Manager: 4.4 rating - IBM Cloud: 4.5 rating - Alibaba Cloud: 4.3 rating - OpenStreetMap: 4.8 rating - HERE --- ## Transvirtual Rating: 4.8 out of 5 (72 reviews) Profile: [Transvirtual](https://www.capterra.com/p/219013/TransVirtual/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Transvirtual provides real-time visibility, from warehouse to delivery, reducing customer enquiries by 50%. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Delivery Tracking: 4.4 rating - Third-Party Integrations: 4.7 rating - Transportation Management: 4.8 rating - For Freight Operations: 4.8 rating #### Lowest rated features - Alerts/Notifications: 3.7 rating - Delivery Estimate: 3.7 rating - Real-Time Monitoring: 3.7 rating - API: 4.3 rating #### Feature-related review snippet Reviewer: James M. Reviewer details: Consumer Services, 51-200 employees Published: November 6, 2024 > "Transvirtual has been a positive experience with up to date information." ### Gallery tab Ease of use: 4.7 out of 5 (72 reviews) #### Related review snippet Reviewer: Janine A. Reviewer details: Logistics and Supply Chain, 201-500 employees Published: May 5, 2026 > "Its efficiency, transparency, and reliability make it a highly recommended solution for logistics management, with the caveat that occasional system issues should be monitored." ### Integrations tab Transvirtual connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/219013/TransVirtual/#integrations) #### Most popular integrations - Xero: 4.7 rating - MYOB Business: 4.5 rating - MYOB Acumatica: 4.0 rating - MYOB Greentree: 4.0 rating #### Integrations-related review snippet Reviewer: Cale M. Reviewer details: Transportation/Trucking/Railroad, 11-50 employees Published: October 27, 2025 > "Great and easy to use, integrates easily with major transport companies." --- ## Narvar Rating: 4.7 out of 5 (58 reviews) Profile: [Narvar](https://www.capterra.com/p/195787/Narvar/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Narvar enables brands to provide proactive communication and tracking, growing CLTV and building trust with their customers. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Feature Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Status Tracking: 4.8 rating - Delivery Estimate: 4.6 rating - Delivery Record: 4.8 rating - Delivery Tracking: 4.8 rating #### Lowest rated features - Reporting & Statistics: 3.0 rating - Alerts/Notifications: 4.5 rating - Shipping Management: 4.5 rating - Real-Time Data: 4.0 rating ### Gallery tab Ease of use: 4.6 out of 5 (58 reviews) #### Related review snippet Reviewer: Celina O. Reviewer details: Apparel & Fashion, 201-500 employees Published: August 2, 2023 > "You can set up and easily manage all of your return rules, restrictions, exceptions, refund rules, and more all within the app on Shopify." ### Integrations tab Narvar connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/195787/Narvar/#integrations) #### Most popular integrations - NetSuite: 4.0 rating #### Integrations-related review snippet Reviewer: Carrie F. Reviewer details: Apparel & Fashion, 51-200 employees Published: June 19, 2023 > "The Narvar App integrated within Shopify is very user friendly." --- ## eHub Rating: 4.7 out of 5 (57 reviews) Profile: [eHub](https://www.capterra.com/p/208745/Essential-Hub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? eHub is a shipping API designed to help you save on your domestic & international shipping rates while offering unparalleled support. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Delivery Record: 5.0 rating - Delivery Estimate: 4.8 rating - Status Tracking: 4.5 rating - Website Integration: 5.0 rating #### Lowest rated features - Shipping Management: 4.0 rating - Label Printing: 4.5 rating - Alerts/Notifications: 5.0 rating - Shipping Labels: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (57 reviews) #### Related review snippet Reviewer: George Y. Reviewer details: Logistics and Supply Chain, 11-50 employees Published: August 22, 2024 > "Their platform makes our operations smoother and more efficient, with a support team that's always there when we need them." ### Integrations tab eHub connects with 38+ software tools. [See all integrations](https://www.capterra.com/p/208745/Essential-Hub/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Shopify: 5.0 rating - Squarespace: 4.6 rating - Microsoft SQL Server: 4.6 rating - PrestaShop: 4.3 rating - Stitch Labs: 4.5 rating #### Integrations-related review snippet Reviewer: Jody B. Reviewer details: Retail, 11-50 employees Published: August 2, 2021 > "I like the integrations with Amazon and Shopify and other systems. " --- ## ParcelWILL Rating: 5.0 out of 5 (54 reviews) Profile: [ParcelWILL](https://www.capterra.com/p/10009789/Parcel-Panel/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Improve customer satisfaction & boost your sales with a branded post-purchase tracking experience. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $11.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Status Tracking: 5.0 rating - Delivery Record: 4.9 rating - Alerts/Notifications: 4.8 rating - Delivery Estimate: 4.6 rating #### Lowest rated features - Order Tracking: 5.0 rating - Delivery Tracking: 5.0 rating - Order Management: 5.0 rating - Package Tracking: 5.0 rating ### Gallery tab Ease of use: 5.0 out of 5 (54 reviews) #### Related review snippet Reviewer: Sam S. Reviewer details: Internet, 1-10 employees Published: July 20, 2026 > "The platform has made our daily shipping and order management much easier and has saved us a lot of time." ### Integrations tab ParcelWILL connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/10009789/Parcel-Panel/#integrations) #### Most popular integrations - Intercom: 4.5 rating - Omnisend: 4.7 rating - Klaviyo: 4.6 rating - Weglot: 4.7 rating - Gorgias: 4.6 rating - Stamped.io: 4.6 rating - Growave: 4.9 rating - Loox: 4.9 rating - PageFly: 4.7 rating --- ## GoComet Rating: 4.8 out of 5 (51 reviews) Profile: [GoComet](https://www.capterra.com/p/197237/Container-Tracking/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? AI-Powered Multimodal Logistics Platform for end-to-end supply chain automation. Most economical, highly intuitive and reliable. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Quotes/Estimates: 5.0 rating - Status Tracking: 4.8 rating - Delivery Record: 4.7 rating - Alerts/Notifications: 4.8 rating #### Lowest rated features - Package Tracking: 4.5 rating - Website Integration: 4.7 rating - Delivery Estimate: 5.0 rating - Transportation Management: 5.0 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 1,001-5,000 employees Published: March 15, 2023 > "GoComet's user interface is intuitive and user-friendly, which is a major plus." ### Gallery tab Ease of use: 4.8 out of 5 (51 reviews) #### Related review snippet Reviewer: Jelna C. Reviewer details: Accounting, 10,001+ employees Published: August 7, 2023 > "I appreciate the tracking functionalities, which allow me to offer real-time updates or share links for our customers to easily monitor the tracking progress." --- ## Alvys TMS Rating: 4.4 out of 5 (51 reviews) Profile: [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Award-winning, end-to-end TMS specializing in workflow efficiency. The average user increases their loads by 22% within a few months. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $500.00 Pricing details: Usage Based Free trial: No Free demo: No ### Features tab #### Highest rated features - For Freight Operations: 4.5 rating - Status Tracking: 4.5 rating - Scheduling: 3.5 rating - Location Tracking: 5.0 rating #### Lowest rated features - Activity Dashboard: 2.0 rating - Order Management: 2.0 rating - Third-Party Integrations: 4.0 rating #### Feature-related review snippet Reviewer: Honey M. Reviewer details: Transportation/Trucking/Railroad, 201-500 employees Published: January 21, 2025 > "The interface itself is so neat and clean, everything is clear and understandable." ### Gallery tab Ease of use: 4.6 out of 5 (51 reviews) #### Related review snippet Reviewer: Rahul B. Reviewer details: Transportation/Trucking/Railroad, 201-500 employees Published: January 21, 2025 > "It is a good software for the billing in logistics as it creates the invoice with the necessary docs and automatically saved it in the system to use. And it makes more easy to monitor the data by exporting reports." ### Integrations tab Alvys TMS connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/249961/Alvys-TMS/#integrations) #### Most popular integrations - Google Maps: 4.7 rating - Samsara: 4.4 rating - PrePass: 4.5 rating - Teletrac Navman DIRECTOR: 2.7 rating - FleetLocate: 4.3 rating - Descartes MacroPoint: 4.6 rating #### Integrations-related review snippet Reviewer: Parijat A. Reviewer details: Transportation/Trucking/Railroad, 201-500 employees Published: January 14, 2025 > "Integrations - There are so many integrations that are available, and APIs as well" --- Page 1 of 5 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (196) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Alerts/Notifications Delivery Estimate For eCommerce For Freight Operations Generative AI Status Tracking Website Integration Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Courier Software](https://www.capterra.com/courier-software/)[Parcel Audit Software](https://www.capterra.com/parcel-audit-software/)[Order Management Software](https://www.capterra.com/order-management-software/)[Shipping Software](https://www.capterra.com/shipping-software/)[Order Entry Software](https://www.capterra.com/order-entry-software/)[Order Fulfillment Software](https://www.capterra.com/order-fulfillment-software/)[Food Service Distribution Software](https://www.capterra.com/food-service-distribution-software/)[Returns Management (RMS) Software](https://www.capterra.com/returns-management-software/)[Dropshipping Software](https://www.capterra.com/dropshipping-software/) Table of Contents - [The benefits of shipment tracking software](#the-benefits-of-shipment-tracking-software) - [Typical features of shipment tracking software](#typical-features-of-shipment-tracking-software) - [The cost of shipment tracking software](#the-cost-of-shipment-tracking-software) - [Considerations when purchasing shipment tracking software](#considerations-when-purchasing-shipment-tracking-software) - [Relevant shipment tracking software trends](#relevant-shipment-tracking-software-trends) ## The benefits of shipment tracking software - **Transparency between merchants and customers:** Shipment tracking software updates customers on the status of their packages and also proactively sends notifications. Both merchants and customers can view the status, facilitating transparency between both parties. - **Performance tracking for continuous improvement:** The software can track performance metrics such as accuracy of rates, on-time delivery, and performance of each carrier. Tracking these metrics helps users identify potential problem areas and make data-driven decisions to improve performance.  - **Batch processing streamlines shipping workflow:** Batch processing lets users combine similar shipments and process them at the same time. These batches can be created on the basis of parameters such as destination, delivery preference, and shipping date.  * * * ## Typical features of shipment tracking software - **Delivery record:** Document the number of goods delivered and where, along with a time stamp verifying time of delivery. - **Status tracking:** Monitor the routing information of the shipment in real time. - **Alerts/notifications:** Receive and send update notifications automatically via email or SMS. - **Website integration:** Integrate the software with third-party websites or applications including carrier sites and existing order management software. * * * ## The cost of shipment tracking software Most products in the market are priced on a per month basis and can be divided into three pricing tiers based on their starting price. **Price ranges\*:** - $8 - $9 - $9 - $199 - $199+ _\*The pricing included is for the entry-level/lowest-priced offering that was found on vendor websites on July 10, 2018. These ranges correspond to 25th, 75th and 100th percentile of the pricing information gathered from the vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. An enterprise, or premium product, which is priced higher, may include some additional features such as delivery estimates, courier recommendation engine, and weight discrepancy management. * * * ## Considerations when purchasing shipment tracking software - **Integrations with carriers from around the world:** Check whether a product offers integration with multiple shipping carriers. This will provide the flexibility to select the carrier that provides the most cost-effective shipping option for each order. Integration with local carriers also allows businesses to offer options such as same-day or next-day delivery to more customers. - **Availability of mobile app:** Look for shipment tracking software that offers a mobile application. A mobile app can be used by delivery agents of freight companies to find the best route and obtain proof of delivery with a digital signature. * * * ## Relevant shipment tracking software trends - **Internet of things (IoT) empowers shipment tracking:** IoT lets businesses track the movement of a parcel from the distribution center to the customer’s address. IoT sensors can track the shipment's location via GPS to provide real-time updates.  - **Adoption of bots is rising to transform user experience:** Chatbots are transforming the shipping industry’s customer-facing operations when it comes to delivery scheduling, shipment tracking, and delivery-related inquiries. For example, [UPS offers chatbot assistance](https://www.ups.com/us/en/services/tracking/chatbot.page) for its My Choice clients that performs tasks such as tracking a shipment, changing an order, and requesting a delivery. * * * **Sources** Products evaluated for the pricing calculation were taken from the [Capterra’s product catalog](https://www.capterra.com/shipment-tracking-software/) (sorted by “most reviewed”). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/shipment-tracking-software/) that offer them. The following sources were used for this document: 1. [Top 5 Tech Trends for Small Business, Capterra](https://www.capterra.com/resources/top-5-small-business-tech-trends/) (Date accessed: July 10, 2019) 2. [Top 8 supply chain technology trends for 2019](https://www.gartner.com/smarterwithgartner/gartner-top-8-supply-chain-technology-trends-for-2019/) (Date accessed: July 10, 2018) 3. The five biggest logistics trends for 2018 (Date accessed: July 10, 2018)