# Best Shipping Software 2026 | Capterra

> Find the top Shipping software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/shipping-software/s/windows

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# Best Shipping Software

Last updated on March 24, 2026

How to find the right Shipping Software?

Learn more from our team about Shipping Software pricing features and benefits in our Shipping Buyers Guide

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## What is shipping software? 

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on March 24, 2026

[Shipping software](https://www.capterra.com/shipping-software/) automates shipping operations from printing shipping labels to managing inventory and tracking freight deliveries. 

Shipping software also enables comparing shipping rates, generating custom documents for international shipments, and packing slips, and much more. This helps businesses save time and money from manual labor and spend it on improving the efficiency of the shipping process.

Shipping software can be integrated with [warehouse management software](https://www.capterra.com/warehouse-management-software/), [customer relationship management software](https://www.capterra.com/customer-relationship-management-software/) (CRM), and [transportation management software](https://www.capterra.com/transportation-management-software/) (TMS).

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For more information consult our [Shipping Buyers Guide](#buyers-guide-content)

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## Top-rated software of 2026

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Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

Activity Dashboard

AI Copilot

Air Shipping

Alerts/Notifications

Bills of Lading

Delivery Tracking

eCommerce Management

Generative AI

Ground Shipping

Import/Export Management

Inventory Management

Invoice Management

Label Printing

Order Tracking

Parcel Shipping

Quotes/Estimates

Reporting/Analytics

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

I'm looking for Shipping Software that is:

[Free](https://www.capterra.com/shipping-software/s/free/)[For Mac](https://www.capterra.com/shipping-software/s/mac/)

Table of Contents

-   [What are the common features of shipping software?](#what-are-the-common-features-of-shipping-software)
-   [What are the benefits of shipping software?](#what-are-the-benefits-of-shipping-software)
-   [How much does shipping software cost?](#how-much-does-shipping-software-cost)
-   [How to choose the right shipping software](#how-to-choose-the-right-shipping-software)
-   [What are the common questions to ask shipping software vendors?](#what-are-the-common-questions-to-ask-shipping-software-vendors)

## What are the common features of shipping software?

-   **Shipment tracking:** Track the progress of the package in transit using a tracking number associated with the order. The tool also sends real-time notifications to customers via email or text as the package status changes. 
-   **Shipment price calculation:** Calculate shipping price based on size, weight, route, timeframe, and carrier. The feature also allows comparing different shipping rates from major carriers.
    
-   **Order management:** Organize, track, monitor, and execute customer orders. Also, manage the return orders and initiate refunds to customers using the return management system of the tool.
    
-   **Shipping management:** Organize and track orders from packaging to delivery. This includes tasks, such as picking a carrier, printing labels, scheduling pickups, tracking shipments, and managing delivery issues. 
-   **Inventory management:** Track and manage the number of available resources to maintain proper supply against the demand. The tool automates tracking and listing items using barcodes.
    
-   **Reporting and analytics:** Access shipping insights, such as delivery status, returns and refunds, completed orders, pending shipments, delivery time, and more. This helps prepare reports to assess operational performance and optimize processes for increased efficiency.
    

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## What are the benefits of shipping software?

-   **Automate tasks to reduce errors:** You can automate all the repetitive and time-consuming shipping operations, such as printing labels, packing slips, and tracking the inventory. You can also use shipping software to automatically validate shipping addresses for accuracy, reducing the time and cost associated with the undelivered shipment. 
-   **Optimize shipping cost:** Shipping software automates repetitive and error-prone shipping processes, reducing the need for manual labor and reattempting deliveries. This helps lower labor costs. Also, you can compare the shipping rates from multiple carriers using the tool’s directory and select the most appropriate carrier that fits your budget. This reduces the likelihood of lost and damaged shipments and the costs associated with their replacement. 
-   **Generate accurate paperwork and shipping labels:** You can use shipping software to automate printing labels, packing slips, customs forms, and delivery addresses. Additionally, you can check the rates directory offered by the tool, which is updated regularly, to get accurate shipping quotes. The tool’s inventory management and tracking system assists with having an updated list of products based on demand.
    
-   **Improve customer experience:** Using shipping software, you can provide your customers with a real-time tracking system to stay updated on the status of their delivery. The system sends automated email and text notifications to customers as the status of the delivery changes. This process improves order accuracy, resulting in increased customer satisfaction and fostering loyalty. 
-   **Streamline order management:** Shipping software lets you streamline order management by centralizing the orders from multiple channels. All the order details from packing labels to the delivery status are available in one place, reducing the time to manually look for the details. Additionally, automating address validation, label printing, inventory management, and carrier tracking lets you improve order efficiency with reduced errors. 
-   **Access shipping analytics:** The reporting and analytics feature offered by shipping software assists with optimizing shipping processes and reducing costs to the business. You can access analytics insights, such as delivery time, carrier performance, shipping costs, and more. Such insights help identify the areas of improvement for your shipping business to help reduce shipping costs and increase the time taken to deliver. You can create downloadable reports and dashboards that provide a visual representation of the shipping analytics using charts, graphs, and other visualization elements.
    

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## How much does shipping software cost?

Most shipping software products on the market are priced on a “per month” basis, and their entry-level pricing plan ranges from **$10 to $325+\*** per month. An enterprise product that’s priced higher may include additional features such as unlimited sales channels, chat support, and a branded return portal.

_\*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Mar. 21, 2023._

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## How to choose the right shipping software

-   **Assess carrier integration:** You should be able to access shipping rates, shipping labels, and tracking information using shipping software. This accessibility is provided by integrating your shipping software with the selected carrier service system. When you integrate these systems to import and export data, you don’t have to worry about logging into multiple carrier websites or switching between different portals to transfer data. Also, you and your customers get real-time notifications on the delivery status via email or text messages. 
-   **Look for multi-channel order management:** A shipping software solution should let you manage orders from multiple sales channels, such as eCommerce platforms, social media marketplaces, and physical stores. All the order data should be available at one location for you and your team members to access based on the requirement. You can quickly view and process orders, track inventory, and manage customer information. This helps improve order fulfillment and reduces the likelihood of order or delivery errors. 
-   **Consider custom labels and slip printing:** Shipping software should let you create custom shipping labels and slip that include brand logos, text, barcodes, and other delivery tracking details. Including graphic elements that match your brand allows customers to remember your brand for future product and service orders. You can also include tracking information that helps carriers differentiate between others and your packaging, reducing delivery errors. 
-   **Analyze shipment tracking for customers:** Your selected shipping software should allow customers to track the status of their package in real time. This process improves the accuracy of the deliveries and reduces the chances of lost or late deliveries. The tool should send email or text message notifications to customers as the status of the package changes in transit. Real-time shipment tracking provides visibility into potential issues or delays in the delivery process, which is tracked and resolved to boost customer satisfaction.
    
-   **Check the reporting and analytics dashboard:** Using shipping software, you should be able to get real-time insights into shipping analytics. The insights include metrics, such as delivery time, delivery costs, total shipments delivered, lost or delayed shipments, etc. This data helps analyze the overall shipping performance for any issues leading to inefficiencies or increased costs to the business. You can also use shipping analytics to forecast shopping costs and volumes and plan for peak periods to improve future operations. 

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## What are the common questions to ask shipping software vendors?

-   **How does the software manage shipping rates?** 

An ideal shipping software should automatically calculate shipping costs based on the listed carriers, delivery destination, package dimensions, and weight. You should be able to compare shipping rates and delivery options across different carriers to get a comprehensive summary of the overall budget. Additionally, the tool should allow you to integrate with eCommerce platforms for carrier selection and label printing. 

-   **How does the software handle returns and refunds?** 

Most shipping software have an integrated return management system, letting you process the returned packages and refund the customers. You can set specific rules, such as timeframes, product conditions, and restocking fees, to accept returns. You can also generate return shipping labels and send them directly to the customers. The refund process is automated and the amount is credited to the customer’s payment source immediately after the return package is received and verified for quality. 

-   **What type of labels and documentation can the software generate?**
    

Ideal shipping software can generate a wide range of shipping labels and documentation, such as packaging slips, custom forms, commercial invoices, and more. Some shipping software allows the customization of labels and documents with your brand logo, font type, color, and other visual details that match your brand and style. Using shipping software, you should also be able to generate barcodes and RFIDs for tracking the package in transit. 

-   **What shipping carriers does your software integrate with?**
    

Most shipping software solutions integrate with all major carriers, letting you compare shipping rates, transit time, and delivery options before making the final decision. In addition, check if the software is regularly updated with new carriers and rate cards. 

Some shipping software allows adding custom carriers; however, this is a limited feature and may not be available in all software subscriptions.

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**Sources**

Products evaluated for the pricing calculation were taken from Capterra’s [shipping software](https://www.capterra.com/shipping-software/) directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra’s directory that offer them.