--- title: "Best Customer Loyalty Software 2026 | Capterra" description: "Find the top Customer Loyalty software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://bx-capterra-fa08pa6pm-g2dm.vercel.app/customer-loyalty-software/" page_type: "category" language: "en" --- # Best Customer Loyalty Software Last updated on July 29, 2026 How to find the right Customer Loyalty Software? Learn more from our team about Customer Loyalty Software pricing features and benefits in our Customer Loyalty Buyers Guide Verified Insights Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) ## What is customer loyalty software? Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/) Updated on July 29, 2026 [Customer loyalty software](https://www.capterra.com/customer-loyalty-software/) helps businesses set up and run loyalty programs to reward frequent and faithful customers. Gift cards, discount vouchers, and cashback are some of the rewards used by retailers, merchants, eCommerce firms, airlines, restaurants, and other businesses to drive repeat sales and increase customer lifetime value. Key features of this software include campaign design, loyalty program management, rewards management, CRM, customer segmentation, and performance analytics. * * * For more information consult our [Customer Loyalty Buyers Guide](#buyers-guide-content) ## Zoho CRM Plus Rating: 4.4 out of 5 (71 reviews) Profile: [Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho CRM Plus is a unified customer experience software that helps you run powerful/engaging/compelling customer loyalty programs. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $45.65 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Rewards Management: 4.0 rating - Communication Management: 5.0 rating - Member Portal: 5.0 rating - Membership Management: 5.0 rating #### Lowest rated features - Multi-Channel Marketing: 4.0 rating - Referral Tracking: 4.0 rating - Survey/Poll Management: 4.0 rating #### Feature-related review snippet Reviewer: Devon P. Reviewer details: Real Estate, 11-50 employees Published: June 7, 2024 > "The customizability of everything is fantastic" ### Gallery tab Ease of use: 4.2 out of 5 (71 reviews) #### Related review snippet Reviewer: Subacharuka R. Reviewer details: Information Technology and Services, 11-50 employees Published: December 16, 2024 > "It is very useful to interconnect between the different teams and makes the process more easier and smoother" ### Integrations tab Zoho CRM Plus connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/182207/Zoho-CRMPlus/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - Google Workspace: 4.7 rating - Microsoft 365: 4.6 rating - Docusign: 4.7 rating - Eventbrite: 4.6 rating - Microsoft Word: 4.7 rating - Zoho Mail: 4.5 rating - Zoho Meeting: 4.6 rating --- ## Zoho CRM Rating: 4.3 out of 5 (6,987 reviews) Profile: [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CRM solution that helps businesses with sales force automation, process management, journey orchestration, marketing automation & more. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales process automation - Centralized client relationship management Cons: - Frequent bugs and reliability concerns #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.8 rating - CRM: 5.0 rating - Rewards Management: 4.4 rating - Gamification: 5.0 rating #### Lowest rated features - Multi-Channel Marketing: 4.2 rating - Customer Segmentation: 4.5 rating - Customer Database: 4.7 rating - Transaction History: 4.7 rating #### Feature-related review snippet Reviewer: Max P. Reviewer details: Facilities Services, 10,001+ employees Published: January 7, 2025 > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." ### Gallery tab Ease of use: 4.2 out of 5 (6,987 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: March 10, 2026 > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." ### Integrations tab Zoho CRM connects with 70+ software tools. [See all integrations](https://www.capterra.com/p/155928/Zoho-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zoho Social: 4.6 rating #### Integrations-related review snippet Reviewer: Hemant A. Reviewer details: Computer Software, 1-10 employees Published: August 8, 2024 > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall productivity." --- ## Guusto Rating: 4.9 out of 5 (3,786 reviews) Profile: [Guusto](https://www.capterra.com/p/186209/Guusto/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Cloud and mobile-base employee recognition software that reaches every worker, from office to frontline, manage rewards, and more. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Pros: - Streamlined and intuitive platform - Fostering workplace appreciation culture Cons: - Cumbersome account and login process #### Starting price Starting price: $4.80 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Gift Card Management: 4.9 rating - Rewards Management: 4.9 rating - Loyalty Cards: 4.8 rating - Loyalty Program: 4.8 rating #### Lowest rated features - Customer Activity Tracking: 4.6 rating - Customizable Branding: 4.7 rating - Referral Tracking: 4.7 rating - Customizable Templates: 4.3 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Business Supplies and Equipment, 501-1,000 employees Published: February 9, 2026 > "Its intuitive design makes it easy for both managers and employees to navigate and use the system without extensive training." ### Gallery tab Ease of use: 4.9 out of 5 (3,786 reviews) #### Related review snippet Reviewer: Vijay P. Reviewer details: Pharmaceuticals, 51-200 employees Published: June 10, 2026 > "Immediate access to a wide variety of popular gift cards, making it a fast, versatile way to reward staff, An incredibly simple interface and straightforward redemption process that requires no technical know-how." ### Integrations tab Guusto connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/186209/Guusto/#integrations) #### Most popular integrations - Microsoft Teams: 4.7 rating - Microsoft SharePoint: 4.0 rating - Gusto: 4.6 rating - Paycor: 4.3 rating - UKG Ready: 4.2 rating - Dayforce HCM: 5.0 rating #### Integrations-related review snippet Reviewer: Ryan L. Reviewer details: Automotive, 11-50 employees Published: April 8, 2026 > "Integration with our existing HR systems was seamless and painless." --- ## SumUp Rating: 4.5 out of 5 (1,471 reviews) Profile: [SumUp](https://www.capterra.com/p/170673/SumUp-Air/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Get paid easily, process orders quickly, & manage your money more efficiently. SumUp creates solutions that make your business thrive. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple and intuitive operation - Effective loyalty incentives Cons: - Frequent technical disruptions - Difficulties with transactions #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.8 rating - Loyalty Program: 4.6 rating - Member Portal: 4.7 rating - Loyalty Cards: 4.5 rating #### Lowest rated features - Customer Database: 1.0 rating - Point of Sale (POS): 3.5 rating - Referral Tracking: 4.1 rating - Customer Segmentation: 3.5 rating #### Feature-related review snippet Reviewer: emma B. Reviewer details: Staffing and Recruiting, 1,001-5,000 employees Published: January 16, 2025 > "great easy product to use having the app or the car reader" ### Gallery tab Ease of use: 4.5 out of 5 (1,471 reviews) #### Related review snippet Reviewer: Shaun D. Reviewer details: Computer Hardware, 1-10 employees Published: September 22, 2025 > "It was really easy to get started with Sumup, the first card reader I bought was the Sumup air, the battery lasts ages , as a first time card payment user it was asimple process" ### Integrations tab SumUp connects with 20+ software tools. [See all integrations](https://www.capterra.com/p/170673/SumUp-Air/#integrations) #### Most popular integrations - QuickBooks Online: 4.3 rating - Xero: 4.4 rating - Zapier: 4.7 rating - FreeAgent: 4.5 rating - Planday: 4.3 rating - Deliveroo: 4.5 rating #### Integrations-related review snippet Reviewer: Heather L. Reviewer details: Writing and Editing, Self-employed Published: August 3, 2022 > "The fact that one can be rewarded just for visiting a store or restaurant or any other place of business for that matter through five stars integration is always beneficial." --- ## OpenTable Rating: 4.7 out of 5 (1,321 reviews) Profile: [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive reservation management - Streamlined reservation process Cons: - Needs more frequent updates - High cost for businesses #### Starting price Starting price: $149.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customer History: 4.7 rating - Customizable Templates: 4.5 rating - Rewards Management: 4.5 rating - Gift Card Management: 5.0 rating #### Lowest rated features - Customer Database: 4.0 rating - Performance Metrics: 5.0 rating #### Feature-related review snippet Reviewer: Michelle H. Reviewer details: Individual & Family Services, 51-200 employees Published: March 26, 2024 > "Very user friendly and a great app." ### Gallery tab Ease of use: 4.7 out of 5 (1,321 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings." --- ## Trustpilot Rating: 4.5 out of 5 (1,205 reviews) Profile: [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? A customer review management tool that brings businesses and consumers together through reviews. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Valuable client feedback platform Cons: - Issues with review moderation - High and inflexible pricing #### Starting price Starting price: $299.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Survey/Poll Management: 4.2 rating - Third-Party Integrations: 4.5 rating - Campaign Management: 4.4 rating - API: 4.3 rating #### Lowest rated features - Engagement Tracking: 4.3 rating - Social Promotion: 4.3 rating - Customer Database: 4.8 rating - Activity Dashboard: 5.0 rating #### Feature-related review snippet Reviewer: Fabruzio A. Reviewer details: Information Technology and Services, 1-10 employees Published: May 22, 2024 > "Leaving a review is easy and you can do it from computer or mobile phone: the interface is clear and in case of negative review often you will receive a feedback to help you and better understand what's wrong." ### Gallery tab Ease of use: 4.6 out of 5 (1,205 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform is effective at building transparency and trust by giving customers a space to share authentic feedback while allowing businesses to engage publicly with reviews." ### Integrations tab Trustpilot connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/169618/Trustpilot/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Hootsuite: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: John L. Reviewer details: Marketing and Advertising, 1-10 employees Published: February 1, 2022 > "The online software was easy to use and integration was essentially copy and paste." --- ## Salesforce Marketing Cloud Rating: 4.2 out of 5 (530 reviews) Profile: [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Foster relationships and create loyalty with AI predictive capabilities built directly into your CRM with loyalty management software. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 3.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Versatile email campaign management - Comprehensive multi-channel automation suite Cons: - High and complex pricing - Frequent email delivery problems #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.3 rating - Engagement Tracking: 5.0 rating - Rewards Management: 4.5 rating - Transaction History: 5.0 rating #### Lowest rated features - Customer History: 4.0 rating #### Feature-related review snippet Reviewer: Madhusudan S. Reviewer details: Computer Software, 51-200 employees Published: February 24, 2023 > "My marketing campaigns were set up and customised without much difficulty because to the user interface's excellent usability and intuitiveness." ### Gallery tab Ease of use: 3.8 out of 5 (530 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Construction, 11-50 employees Published: April 22, 2026 > "Overall, Salesforce Marketing Cloud has been a mixed but workable experience — it delivers strong email management and template capabilities with a polished user interface, but the complexity, occasional performance hiccups, and variable customer support mean it takes time and commitment to get real value out of it." ### Integrations tab Salesforce Marketing Cloud connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.6 rating - Shopify: 4.5 rating - Meta for Business: 4.4 rating - Twitter/X: 4.0 rating - LinkedIn for Business: 4.0 rating - Adobe Workfront: 4.4 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Financial Services, 1,001-5,000 employees Published: October 17, 2023 > "The best features of SFMC is the integration with SFDC and the flexibility in creating audiences." --- ## Tango Rating: 4.8 out of 5 (529 reviews) Profile: [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Gift Card Management: 4.8 rating - Rewards Management: 4.8 rating - Loyalty Cards: 4.8 rating - Member Portal: 4.5 rating #### Lowest rated features - Gamification: 4.2 rating - CRM: 4.4 rating - Customizable Templates: 4.4 rating - Survey/Poll Management: 4.6 rating #### Feature-related review snippet Reviewer: Vishnu P. Reviewer details: Electrical/Electronic Manufacturing, 1,001-5,000 employees Published: January 28, 2026 > "It significantly simplifies process documentation by automatically capturing workflows into clear, step-by-step guides." ### Gallery tab Ease of use: 4.7 out of 5 (529 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform excels at delivering digital rewards quickly and efficiently, making it especially useful for simple incentive programs, employee recognition, or customer rewards." --- ## Loyverse POS Rating: 4.8 out of 5 (457 reviews) Profile: [Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Reward your loyal customers to regularly visit your store, cafe, or restaurant. Enjoy a easy process of serving your customers #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.01 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.6 rating - Point of Sale (POS): 5.0 rating - Rewards Management: 5.0 rating - Member Portal: 5.0 rating #### Lowest rated features - Discount Management: 4.0 rating - CRM: 5.0 rating - Loyalty Cards: 5.0 rating - Membership Management: 5.0 rating #### Feature-related review snippet Reviewer: Ferdi F. Reviewer details: Retail, 1-10 employees Published: May 25, 2023 > "The software is very easy to use and a quick training session with staff will enable them to effectively use the software, everything in the user interface is self explanatory." ### Gallery tab Ease of use: 4.8 out of 5 (457 reviews) #### Related review snippet Reviewer: Marcos Alberto U. Reviewer details: Computer Software, 1-10 employees Published: October 22, 2024 > "What I like most about the software is that I can manage my products and catalog them easily, also the interface to make the sale is very friendly and attractive, allows you to add images and colors depending on the product category, which is very useful when making sales." ### Integrations tab Loyverse POS connects with 19+ software tools. [See all integrations](https://www.capterra.com/p/150632/Loyverse-POS/#integrations) #### Most popular integrations - Xero: 2.0 rating - SumUp: 5.0 rating - Appy Pie: 4.6 rating - WooCommerce: 4.5 rating - Make: 4.8 rating - Amaka: 4.8 rating #### Integrations-related review snippet Reviewer: Eduardo S. Reviewer details: Restaurants, 1-10 employees Published: November 28, 2023 > "I like everything about the application, but the integration with BrandWallet didn't work for me, everything else is perfect" --- ## ReferralCandy Rating: 4.5 out of 5 (387 reviews) Profile: [ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? ReferralCandy is an eCommerce store plugin that helps you get more word of mouth sales. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Referral Tracking: 4.7 rating - Rewards Management: 4.6 rating - Campaign Management: 4.5 rating - Loyalty Program: 4.9 rating #### Lowest rated features - API: 4.0 rating - Campaign Analytics: 4.0 rating - Customer Activity Tracking: 4.7 rating - Campaign Planning: 5.0 rating #### Feature-related review snippet Reviewer: James P. Reviewer details: Information Technology and Services, 11-50 employees Published: January 29, 2021 > "The plugin integrated seamlessly with our woocommerce store, following a few initial setup steps and queries that we were expertly guided through by [SENSITIVE CONTENT HIDDEN] on customer support." ### Gallery tab Ease of use: 4.4 out of 5 (387 reviews) #### Related review snippet Reviewer: Lingwei H. Reviewer details: Events Services, 201-500 employees Published: June 30, 2025 > "ReferralCandy has helped us increase customer engagement and acquire new customers through word-of-mouth, all with minimal effort from our side." ### Integrations tab ReferralCandy connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/119331/ReferralCandy/#integrations) #### Most popular integrations - Mailchimp: 5.0 rating - Klaviyo: 4.5 rating - Recharge: 4.5 rating #### Integrations-related review snippet Reviewer: Shahid B. Reviewer details: Computer Software, 11-50 employees Published: February 26, 2024 > "She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy." --- ## Yotpo Rating: 4.5 out of 5 (376 reviews) Profile: [Yotpo](https://www.capterra.com/p/144389/Yotpo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.4 out of 5 - Value for Money: 3.9 out of 5 #### Pros and cons based on reviews Pros: - Responsive and knowledgeable support team - Quick and simple setup process Cons: - High and restrictive pricing structure #### Starting price Starting price: $199.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Third-Party Integrations: 4.6 rating - Loyalty Program: 3.9 rating - Referral Tracking: 4.4 rating - Rewards Management: 3.8 rating #### Lowest rated features - Campaign Management: 1.0 rating - Communication Management: 3.0 rating - Customer History: 2.0 rating - Loyalty Cards: 3.7 rating #### Feature-related review snippet Reviewer: Eszter D. Reviewer details: Automotive, 11-50 employees Published: September 29, 2021 > "The dashboard and interface is far better compared to Shopper Approved." ### Gallery tab Ease of use: 4.4 out of 5 (376 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 11-50 employees Published: April 14, 2026 > "Having reviews, loyalty, and SMS under one roof is appealing on paper, and the review request automation is reliable." ### Integrations tab Yotpo connects with 52+ software tools. [See all integrations](https://www.capterra.com/p/144389/Yotpo/#integrations) #### Most popular integrations - Shopify: 4.7 rating - HubSpot Marketing Hub: 4.5 rating - WooCommerce: 5.0 rating - Adobe Commerce: 4.3 rating - BigCommerce: 4.4 rating - Remarkety: 4.7 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Marketing and Advertising, 11-50 employees Published: April 14, 2026 > "The Shopify integration is clean and the on-site display widgets are easy to set up." --- ## SpotOn Rating: 4.2 out of 5 (370 reviews) Profile: [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost repeat business with an award-winning loyalty program. Turn new customers into repeat ones with rewards earned on each purchase. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Efficient staff management tools Cons: - Frequent technical glitches - Slow and inconsistent phone support #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.0 rating - Campaign Analytics: 4.5 rating - Third-Party Integrations: 5.0 rating - Campaign Planning: 4.0 rating #### Lowest rated features - Gift Card Management: 3.0 rating #### Feature-related review snippet Reviewer: Caitlin H. Reviewer details: Hospitality, 51-200 employees Published: August 10, 2023 > "The POS interface in incredibly intuitive and therefore makes training employees easy and efficient." ### Gallery tab Ease of use: 4.2 out of 5 (370 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform combines POS, online ordering, reservations, marketing, and reporting in a way that feels cohesive and practical for day‑to‑day operations." ### Integrations tab SpotOn connects with 26+ software tools. [See all integrations](https://www.capterra.com/p/197473/SpotOn-Restaurant/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Venmo: 4.7 rating - Paycor: 4.3 rating - Paylocity: 4.3 rating - Paycom: 4.4 rating - QuickBooks Online Advanced: 4.4 rating #### Integrations-related review snippet Reviewer: Zoe C. Reviewer details: Restaurants, 11-50 employees Published: September 22, 2024 > "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork." --- ## Xoxoday Rating: 4.5 out of 5 (266 reviews) Profile: [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Gift Card Management: 4.4 rating - Rewards Management: 4.3 rating - Loyalty Program: 4.2 rating - Campaign Management: 4.3 rating #### Lowest rated features - Gamification: 4.1 rating - Loyalty Cards: 4.2 rating - Customer Surveys: 4.3 rating - CRM: 4.4 rating #### Feature-related review snippet Reviewer: Nelly K. Reviewer details: Information Technology and Services, 201-500 employees Published: May 30, 2022 > "It also offers large automation and integration capabilities." ### Gallery tab Ease of use: 4.4 out of 5 (266 reviews) #### Related review snippet Reviewer: pavan K. Reviewer details: Market Research, 201-500 employees Published: June 28, 2026 > "Automated Rewarding: Setting up automated milestones for birthdays, work anniversaries, and performance achievements saves a lot of manual work." ### Integrations tab Xoxoday connects with 121+ software tools. [See all integrations](https://www.capterra.com/p/153149/Rewards-Platform/#integrations) #### Most popular integrations - Microsoft 365: 4.6 rating - Gusto: 4.6 rating - BambooHR: 4.6 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.5 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Pablo T. Reviewer details: Mechanical or Industrial Engineering, 10,001+ employees Published: March 23, 2022 > "It can be integrated into platforms of your own company" --- ## Kangaroo Rating: 4.9 out of 5 (255 reviews) Profile: [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Kangaroo's is a white-label, omni-channel customer loyalty marketing platform. Great for small businesses and franchise networks. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $79.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.9 rating - Rewards Management: 4.8 rating - Customer Database: 4.8 rating - Engagement Tracking: 4.7 rating #### Lowest rated features - Member Portal: 4.6 rating - Customizable Branding: 4.6 rating - Loyalty Cards: 4.6 rating - Communication Management: 4.4 rating #### Feature-related review snippet Reviewer: Omar E. Reviewer details: Retail, 1-10 employees Published: August 26, 2024 > "The user interface is intuitive, and the app performs smoothly." ### Gallery tab Ease of use: 4.7 out of 5 (255 reviews) #### Related review snippet Reviewer: Kai G. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: October 29, 2025 > "The ability to customize point-based campaigns, track customer activity, and offer tier-based rewards has added great value to our marketing efforts." ### Integrations tab Kangaroo connects with 13+ software tools. [See all integrations](https://www.capterra.com/p/149363/Kangaroo-Rewards/#integrations) #### Most popular integrations - Mailchimp: 5.0 rating - Shopify: 4.8 rating - Constant Contact: 4.3 rating - WooCommerce: 5.0 rating - Lightspeed Retail: 4.7 rating - Adobe Commerce: 4.3 rating #### Integrations-related review snippet Reviewer: Nour H. Reviewer details: Retail, 1-10 employees Published: November 26, 2025 > "We were extremely impressed by two main things: the flexibility of the platform and the truly exceptional support we received from our account manager "[sensitive content hidden]" --- ## XM for Customer Experience Rating: 4.6 out of 5 (255 reviews) Profile: [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1500.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Most popular features - Loyalty Program: Available - Rewards Management: Available - Gift Card Management: Not available - Loyalty Cards: Not available - Member Portal: Not available - Referral Tracking: Available - Membership Management: Available - Customer Activity Tracking: Available - Campaign Management: Available - Multi-Channel Marketing: Not available - CRM: Available - Engagement Tracking: Available ### Gallery tab Ease of use: 4.4 out of 5 (255 reviews) #### Related review snippet Reviewer: Mike A. Reviewer details: Telecommunications, 201-500 employees Published: October 3, 2025 > "Very helpful for gathering opinions and reviews of internal processes and company updates." ### Integrations tab XM for Customer Experience connects with 35+ software tools. [See all integrations](https://www.capterra.com/p/152924/Customer-Frontlines/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Marketo Engage: 4.3 rating - ServiceNow: 4.5 rating - Grade.us: 4.8 rating - Adobe Analytics: 4.5 rating --- ## Influitive Rating: 4.7 out of 5 (247 reviews) Profile: [Influitive](https://www.capterra.com/p/136258/AdvocateHub/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Influitive is the only platform offering a comprehensive approach to B2B loyalty. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1499.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.5 rating - Rewards Management: 5.0 rating - Membership Management: 4.7 rating - Referral Tracking: 4.0 rating #### Lowest rated features - Communication Management: 3.0 rating - Campaign Management: 5.0 rating - Engagement Tracking: 5.0 rating - Social Promotion: 5.0 rating #### Feature-related review snippet Reviewer: Lauren I. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: November 23, 2020 > "They are always there when we need them - whether it is a question for our Customer Success Manager or needing some help from support, they are always there to guide us." ### Gallery tab Ease of use: 4.5 out of 5 (247 reviews) #### Related review snippet Reviewer: Sue R. Reviewer details: Computer Software, 1,001-5,000 employees Published: December 5, 2023 > "Our members enjoy the quick consumable content and earning points towards classroom supplies, books, gift cards, and company swag." ### Integrations tab Influitive connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/136258/AdvocateHub/#integrations) #### Most popular integrations - Hootsuite: 4.4 rating - Zapier: 4.7 rating - Salesforce Marketing Cloud Account Engagement: 4.1 rating - Salesforce Marketing Cloud: 4.2 rating - Tango: 5.0 rating - Domo: 4.3 rating #### Integrations-related review snippet Reviewer: Huw W. Reviewer details: Information Technology and Services, 1,001-5,000 employees Published: March 9, 2023 > "The integrations with a huge variety of products is essential and ensures we are joined up." --- ## Okendo Rating: 4.9 out of 5 (228 reviews) Profile: [Okendo](https://www.capterra.com/p/176189/Okendo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The customer marketing platform that builds connections between consumers and the brands they love. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $19.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.8 rating - API: 5.0 rating - Campaign Management: 4.8 rating - Third-Party Integrations: 4.8 rating #### Lowest rated features - Referral Tracking: 3.8 rating - Loyalty Program: 4.0 rating - Performance Metrics: 4.0 rating - Multi-Channel Marketing: 4.3 rating #### Feature-related review snippet Reviewer: Kayla B. Reviewer details: Food & Beverages, Self-employed Published: February 17, 2026 > "What's really helpful is the chat button for instant assistance, so if I get stuck, there's always something available to guide me through the process." ### Gallery tab Ease of use: 4.8 out of 5 (228 reviews) #### Related review snippet Reviewer: Cami C. Reviewer details: Apparel & Fashion, 51-200 employees Published: July 1, 2026 > "Okendo has been a good for our team, with powerful review and insights features paired with a genuinely collaborative, responsive support team." ### Integrations tab Okendo connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/176189/Okendo/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Shopify: 5.0 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.4 rating - Google Ads: 4.4 rating - Omnisend: 4.7 rating #### Integrations-related review snippet Reviewer: Shayne F. Reviewer details: Apparel & Fashion, 1-10 employees Published: October 21, 2024 > "The integration with Shopify was seamless, and setting up review requests was super easy." --- ## Navan Rating: 4.6 out of 5 (212 reviews) Profile: [Navan](https://www.capterra.com/p/169591/TripActions/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Navan is an all-in-one travel, corporate card, and expense management solution that helps companies with expense reporting. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based Free trial: No Free demo: No ### Features tab #### Most popular features - Loyalty Program: Available - Rewards Management: Available - Gift Card Management: Not available - Loyalty Cards: Not available - Member Portal: Not available - Referral Tracking: Not available - Membership Management: Not available - Customer Activity Tracking: Not available - Campaign Management: Not available - Multi-Channel Marketing: Not available - CRM: Not available - Engagement Tracking: Not available #### Feature-related review snippet Reviewer: Haruki T. Reviewer details: Computer Software, 1,001-5,000 employees Published: February 4, 2025 > "The user interface and experience is great because of how clean and modern it is." ### Gallery tab Ease of use: 4.6 out of 5 (212 reviews) #### Related review snippet Reviewer: Aleah H. Reviewer details: Consumer Services, 501-1,000 employees Published: July 9, 2026 > "As someone who travels often, I really value how user-friendly and convenient the platform is for booking and organizing travel." ### Integrations tab Navan connects with 9+ software tools. [See all integrations](https://www.capterra.com/p/169591/TripActions/#integrations) #### Most popular integrations - Slack: 4.7 rating - QuickBooks Online: 4.3 rating - BambooHR: 4.6 rating - Xero: 4.4 rating - NetSuite: 4.0 rating - Workday HCM: 4.5 rating - Okta: 4.7 rating - Sage Intacct: 4.3 rating - Lyft Business: 4.5 rating --- ## NiceJob Rating: 4.9 out of 5 (203 reviews) Profile: [NiceJob](https://www.capterra.com/p/142037/NiceJob/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? NiceJob is the easiest way to increase customer loyalty and advocates. Identify & nurture repeat sales opportunities for your business. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.8 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $75.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Campaign Management: 5.0 rating - Customizable Templates: 5.0 rating - Engagement Tracking: 5.0 rating - Loyalty Program: 5.0 rating #### Lowest rated features - Multi-Channel Marketing: 5.0 rating ### Gallery tab Ease of use: 4.9 out of 5 (203 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort." ### Integrations tab NiceJob connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/142037/NiceJob/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 5.0 rating - Housecall Pro: 5.0 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating #### Integrations-related review snippet Reviewer: Nikki M. Reviewer details: Consumer Services, Self-employed Published: March 30, 2023 > "Love that I can integrate Google!!" --- ## Referrizer Rating: 4.8 out of 5 (197 reviews) Profile: [Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Automated system to empower local businesses by generating new customers using referral marketing. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $99.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Referral Tracking: 4.8 rating - Rewards Management: 4.8 rating - Campaign Management: 5.0 rating - Loyalty Program: 4.9 rating #### Lowest rated features - Multi-Channel Marketing: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (197 reviews) #### Related review snippet Reviewer: Ian B. Reviewer details: Logistics and Supply Chain, 11-50 employees Published: June 3, 2026 > "They work with my team when needed and give us great advice." ### Integrations tab Referrizer connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/144990/Referral-Marketing-Automation/#integrations) #### Most popular integrations - Google Sheets: 4.7 rating - Wix: 4.4 rating - Acuity Scheduling: 4.8 rating - Calendly: 5.0 rating - Squarespace: 5.0 rating - Zapier: 4.7 rating - Typeform: 4.7 rating - Google Contacts: 4.7 rating - ClickFunnels: 4.5 rating --- ## Genius Rating: 4.5 out of 5 (196 reviews) Profile: [Genius](https://www.capterra.com/p/195074/Genius/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Fast, reliable and built for scale, Genius is a cloud POS that helps businesses deliver best-in-class customer experiences. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $89.00 Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 5.0 rating - Gift Card Management: 4.8 rating - Promotions Management: 5.0 rating - Point of Sale (POS): 5.0 rating #### Lowest rated features - Third-Party Integrations: 4.0 rating - Customer Database: 5.0 rating - Rewards Management: 5.0 rating - Transaction History: 5.0 rating #### Feature-related review snippet Reviewer: Nithusha V. Reviewer details: Human Resources, 1-10 employees Published: March 4, 2025 > "It's reliable, easy to navigate, and helps streamline orders, payments, and inventory tracking." ### Gallery tab Ease of use: 4.6 out of 5 (196 reviews) #### Related review snippet Reviewer: Olivia C. Reviewer details: Apparel & Fashion, 11-50 employees Published: January 2, 2026 > "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which helps streamline daily workflows." ### Integrations tab Genius connects with 34+ software tools. [See all integrations](https://www.capterra.com/p/195074/Genius/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - 7shifts: 4.7 rating - Klaviyo: 4.6 rating - BigCommerce: 5.0 rating - Kangaroo: 4.9 rating - DoorDash for Merchants: 4.0 rating - GrubHub: 4.3 rating - KickFin: 4.9 rating - Postmates: 4.5 rating --- ## RepeatMD Rating: 4.4 out of 5 (190 reviews) Profile: [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? RepeatMD is a mobile shopping platform integrating ecommerce & fintech, to offer tailored shopping for aesthetic and wellness patients. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.6 rating - Rewards Management: 4.6 rating - Membership Management: 4.3 rating - Multi-Channel Marketing: 4.4 rating #### Lowest rated features - Gamification: 4.0 rating - Referral Tracking: 4.3 rating - eCommerce Management: 4.3 rating - Customer Activity Tracking: 4.4 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Hospitality, 1-10 employees Published: May 30, 2024 > "One of the standout features of RepeatMD is its intuitive interface, which makes navigation and task completion seamless. Whether managing client profiles, scheduling appointments, or generating reports, the platform's user-friendly design ensures a smooth experience every step of the way." ### Gallery tab Ease of use: 4.4 out of 5 (190 reviews) #### Related review snippet Reviewer: Mary Ann L. Reviewer details: Medical Practice, 11-50 employees Published: November 26, 2025 > "Our memberships and services are now seamlessly integrated into the app, and with the introduction of their V3 products, including personalized AI, the capabilities have gone from great to exceptional." ### Integrations tab RepeatMD connects with 1+ software tools. [See all integrations](https://www.capterra.com/p/10009042/RepeatMD/#integrations) #### Most popular integrations - Affirm: 4.8 rating #### Integrations-related review snippet Reviewer: M L. Reviewer details: Medical Practice, Self-employed Published: March 10, 2026 > "Flashy demos that get you excited about progress and getting help." --- ## RetailEdge Rating: 4.8 out of 5 (188 reviews) Profile: [RetailEdge](https://www.capterra.com/p/76636/RetailEdge/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Affordable, powerful POS software; integrated point of sale systems and inventory management software for retail businesses. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $495.00 Pricing details: Flat Rate, One Time Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Point of Sale (POS): 5.0 rating - Customer History: 3.5 rating - Discount Management: 3.5 rating - Loyalty Program: 3.0 rating #### Lowest rated features - Third-Party Integrations: 2.0 rating - Rewards Management: 3.0 rating #### Feature-related review snippet Reviewer: Maureen C. Reviewer details: Retail, 1-10 employees Published: September 26, 2025 > "It is easy to use and if we have question that can’t be answered by Google - we email and have answer almost immediately. If we need further guidance - it’s just a phone call away." ### Gallery tab Ease of use: 4.7 out of 5 (188 reviews) #### Related review snippet Reviewer: Lloyd S. Reviewer details: Environmental Services, 11-50 employees Published: March 28, 2025 > "RetailEdge has more features than I need at my independently-owned single location garden center and landscaping service business, but I can see how they would be very useful for a larger, multi-store business." ### Integrations tab RetailEdge connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/76636/RetailEdge/#integrations) #### Most popular integrations - Shopify: 4.9 rating - QuickBooks Online Advanced: 4.5 rating - ShipStation: 5.0 rating --- ## TapMango Rating: 4.8 out of 5 (186 reviews) Profile: [TapMango](https://www.capterra.com/p/148733/TapMango/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Acquire new customers, improve loyalty and generate more revenue with a simple yet powerful solution. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Loyalty Program: 4.9 rating - Rewards Management: 4.9 rating - Transaction History: 4.5 rating - Customer Segmentation: 4.1 rating #### Lowest rated features - Customer Profiles: 3.8 rating - Multi-Channel Communication: 4.0 rating - Referral Tracking: 4.0 rating - Communication Management: 4.3 rating #### Feature-related review snippet Reviewer: Dean J. Reviewer details: Retail, 501-1,000 employees Published: June 23, 2025 > "so I only have one tablet on the counter. But I’d recommend it as a solution." ### Gallery tab Ease of use: 4.6 out of 5 (186 reviews) #### Related review snippet Reviewer: Nihal A. Reviewer details: Restaurants, 11-50 employees Published: January 17, 2025 > "The customizable features, like branded apps and SMS campaigns, allow us to stay connected with our audience in a way that feels personal and professional." ### Integrations tab TapMango connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/148733/TapMango/#integrations) #### Most popular integrations - Shopify: 5.0 rating - Stripe: 4.6 rating - Square Point of Sale: 4.0 rating - Mindbody: 5.0 rating - Lightspeed Retail: 5.0 rating - Clover: 4.0 rating #### Integrations-related review snippet Reviewer: Collette M. Reviewer details: Food & Beverages, 1-10 employees Published: March 11, 2021 > "She has went over and beyond when we were integrating our new register at the new location. " --- ## Benepik Rating: 4.9 out of 5 (183 reviews) Profile: [Benepik](https://www.capterra.com/p/268255/Benepik/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? Employee engagement platform that helps businesses engage with employees and channel partners using surveys, gamification tools & more. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: ₹0.00 Pricing details: Usage Based Free trial: No Free demo: No ### Features tab #### Highest rated features - Rewards Management: 4.6 rating - Customizable Templates: 4.5 rating - Survey/Poll Management: 4.5 rating - Engagement Tracking: 4.3 rating #### Lowest rated features - Gamification: 4.3 rating - Performance Metrics: 4.6 rating - Activity Dashboard: 4.6 rating - API: 4.5 rating #### Feature-related review snippet Reviewer: SOUMEN PAUL S. Reviewer details: Construction, 10,001+ employees Published: March 12, 2026 > "The real-time tracking provides complete visibility, so we are always in the know without having to chase anyone for updates." ### Gallery tab Ease of use: 4.8 out of 5 (183 reviews) #### Related review snippet Reviewer: Akansha C. Reviewer details: Information Technology and Services, 10,001+ employees Published: July 9, 2026 > "By providing a transparent space for colleague recognition and giving employees the flexibility to choose their own rewards via diverse gift cards, it has significantly boosted internal morale." --- Page 1 of 11 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (477) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Campaign Management CRM Customer Activity Tracking Customer Surveys eCommerce Management Engagement Tracking Gamification Generative AI Gift Card Management Loyalty Cards Loyalty Program Member Portal Membership Management Multi-Channel Marketing Promotions Management Referral Tracking Rewards Management Social Promotion Survey/Poll Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Social Media Marketing Software](https://www.capterra.com/social-media-marketing-software/)[Influencer Marketing Software](https://www.capterra.com/influencer-marketing-software/)[Review Management Software](https://www.capterra.com/review-management-software/)[Reputation Management Software](https://www.capterra.com/reputation-management-software/)[Social Media Monitoring Software](https://www.capterra.com/social-media-monitoring-software/)[Social Media Analytics Tools Software](https://www.capterra.com/social-media-analytics-tools-software/)[Public Relations Software](https://www.capterra.com/public-relations-software/)[Social Listening Tools Software](https://www.capterra.com/social-listening-tools-software/) I'm looking for Customer Loyalty Software that is: [Free](https://www.capterra.com/customer-loyalty-software/s/free/) Table of Contents - [The benefits of customer loyalty software](#the-benefits-of-customer-loyalty-software) - [Typical features of customer loyalty software](#typical-features-of-customer-loyalty-software) - [The cost of customer loyalty software](#the-cost-of-customer-loyalty-software) - [Considerations when purchasing customer loyalty software](#considerations-when-purchasing-customer-loyalty-software) - [Relevant customer loyalty software trends](#relevant-customer-loyalty-software-trends) ## The benefits of customer loyalty software - **Expanding marketing strategies:** Businesses must regularly come up with new ideas to attract new customers and retain existing ones. Using this type of software, companies can go beyond standard marketing strategies to show customers appreciation for their loyalty. For instance, offering points or discounts for sign-ups can bring in new customers who may be willing to join simply because of the offered rewards. This software also helps create regular engagement opportunities throughout the customer lifecycle.  - **Social and behavioral engagement tracking:** Loyalty solutions offer analytics tools that track customers’ social and behavioral engagement. Collected data can be used to target customers through personalized campaigns and make suggestions that are most likely to convert into a purchase. This should ultimately strengthen customer relationships and increase profits. - **Rewarding customers beyond purchase:** With loyalty solutions, businesses can incentivize customers for different purposes—writing reviews, referring friends, connecting on social media, and more. Customers can also be rewarded for  word-of-mouth promotion, a valuable marketing method that brings in more customers as well as increases brand visibility. * * * ## Typical features of customer loyalty software - **Rewards management:** Plan rewards programs for loyal customers and track their rewards histories. - **Loyalty programs:** Set up loyalty programs and offer loyalty cards to record points and incentives. - **Activity tracking:** Monitor customer activities and participation in loyalty programs.  - **CRM:** Build a centralized repository to store details and log customer engagements. * * * ## The cost of customer loyalty software Most products in the market are priced on a per month basis and can be divided into three pricing tiers based on their starting price. **Price ranges\*:** - $0 - $25 - $25 - $75 - $75+ _\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on October 30, 2019. These ranges correspond to the 25th, 75th, and 100th percentiles of the pricing information gathered from vendor websites of sample products._ The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include some additional features, such as add-on applications, analytics dashboards, and custom reports. * * * ## Considerations when purchasing customer loyalty software - **Integration:** Integration is key to offering a smooth and hassle-free experience at checkout. The solution you purchase should integrate with your current POS system. This will ensure that the system automatically adds/redeems reward points or coupons to/from customers’ loyalty accounts, thus reducing manual efforts and room for error. - **Multichannel outreach:** Customers nowadays access their loyalty accounts using multiple devices and methods, including in-store tablets or POS systems, mobile apps, and even SMSs. Therefore, it’s essential to ensure that your selected platform supports multichannel accessibility so that your customers can easily check their rewards account and points. - **Social media promotion:** Social media platforms are extensively used by businesses to promote their brands. Your preferred software should allow customers to earn rewards for promoting your brand on social media. This will not only engage a larger audience but also contribute to higher brand trust and increased exposure. - **Mobile optimization:** [Seventy-five percent of consumers](https://codebroker.com/resources2/doc/CodeBroker_2018_Mobile_Loyalty_Survey_Results.pdf) are more likely to engage with loyalty programs that support mobile-friendly rewards. Thus, mobile accessibility should be an important purchase consideration, as it allows you to manage loyalty programs on the go as well as lets customers access and redeem reward points via mobile devices. * * * ## Relevant customer loyalty software trends - **AI and machine learning to create personalized offers:** Recent loyalty programs have started leveraging AI and machine learning algorithms to create personalized offers and rewards based on customers’ shopping patterns. These applications study various marketing scenarios to create customized offers that are most likely to result in a sale. In the near future, more vendors are expected to offer AI-enabled customer loyalty solutions. * * * **Sources** Products evaluated for the pricing calculation were taken from [Capterra’s customer loyalty software directory](https://www.capterra.com/customer-loyalty-software/). The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in [Capterra’s directory](https://www.capterra.com/customer-loyalty-software/) that offer them. The following source was used for this document: 1. [2018 Loyalty Program Consumer Survey](https://codebroker.com/resources2/doc/CodeBroker_2018_Mobile_Loyalty_Survey_Results.pdf) (Date accessed: December 11, 2019)