---
title: "Best SMS Marketing Software 2026 | Capterra"
description: "Find the top SMS Marketing software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/sms-marketing-software/"
page_type: "category"
language: "en"
---

# Best SMS Marketing Software

Last updated on September 5, 2026

How to find the right SMS Marketing Software?

Learn more from our team about SMS Marketing Software pricing features and benefits in our SMS Marketing Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is SMS marketing software and how do I choose the right one?

Researched by: [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/)and reviewed by: [Alexis Figueroa](https://www.capterra.com/resources/author/alexis-figueroa/)

Updated on September 5, 2026

SMS marketing software helps businesses launch and manage text marketing campaigns. Its bulk messaging capabilities can be used to send notifications, advertise specials, share coupons, solicit feedback, poll customers, promote contests, and more.

Marketing and advertising professionals use SMS marketing software to schedule and send personalized messages, maintain contact lists, analyze response rates, and generate reports.

SMS marketing products are typically priced on a “per month” basis. Their entry-level plans typically range from $19 to $59+ per month.

First-time buyers consider budget, user needs, and integrations when evaluating options. To identify the best system for your needs, consult stakeholders on key vendor questions:

_Does this software let me individualize text messages?_

_How does this tool handle high-volume SMS campaigns?_

_Does this tool support integrations with other marketing solutions, such as CRM or email marketing software?_

_What security features are available to protect SMS marketing and customer data?_

For more information consult our [SMS Marketing Buyers Guide](#buyers-guide-content)

## Klaviyo

Rating: 4.6 out of 5 (537 reviews)

Profile: [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive email marketing suite

- Intuitive platform for beginners

Cons:

- High and complex pricing

- Frequent technical glitches

#### Starting price

Starting price: $20.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Scheduled Messaging: 4.8 rating

- Message Personalization: 4.8 rating

- Mass Texting: 4.5 rating

- Campaign Scheduling: 4.9 rating

#### Lowest rated features

- SMS Messaging: 4.3 rating

- Reporting/Analytics: 4.2 rating

- Landing Pages/Web Forms: 4.0 rating

- Contact Management: 4.4 rating

#### Feature-related review snippet

Reviewer: Brian M.

Reviewer details: Furniture, 51-200 employees

Published: June 13, 2025

> "I have been the administrator which creates the list in Klavyo and so far everything has been smooth."

### Gallery tab

Ease of use: 4.5 out of 5 (537 reviews)

#### Related review snippet

Reviewer: Dmytro N.

Reviewer details: Retail, 1-10 employees

Published: May 21, 2026

> "Klaviyo deep data integration allows us to track exact customer behavior and trigger precise email campaigns based on purchase history, which heavily drives our repeat sales and revenue."

### Integrations tab

Klaviyo connects with 88+ software tools.

[See all integrations](https://www.capterra.com/p/156699/Klaviyo/#integrations)

#### Most popular integrations

- Shopify: 4.9 rating

- Typeform: 4.8 rating

- Lightspeed Retail: 4.0 rating

- AfterShip: 4.9 rating

- GoFundMe Pro: 4.3 rating

- Shopify Plus: 4.9 rating

#### Integrations-related review snippet

Reviewer: Sam B.

Reviewer details: Sporting Goods, 51-200 employees

Published: March 20, 2025

> "It integrates with Shopify remarkably well, and creating workflows via Shopify is very easy."

---

## EZ Texting

Rating: 4.5 out of 5 (273 reviews)

Profile: [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

EZ Texting is SMS marketing software allowing businesses to send bulk texts, MMS, and manage campaigns to connect with audiences.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and simple interface

- Quick and straightforward setup

Cons:

- High and unclear pricing structure

#### Starting price

Starting price: $25.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Scheduled Messaging: 4.6 rating

- Message Personalization: 4.5 rating

- Mass Texting: 4.8 rating

- SMS Messaging: 4.6 rating

#### Lowest rated features

- API: 3.4 rating

- Communication Management: 4.3 rating

- 2-Way Messaging: 3.8 rating

- Contact Database: 3.8 rating

#### Feature-related review snippet

Reviewer: Jessica J.

Reviewer details: Sports, 1-10 employees

Published: June 8, 2026

> "EZ Texting provides a very user friendly interface."

### Gallery tab

Ease of use: 4.5 out of 5 (273 reviews)

#### Related review snippet

Reviewer: Jessica J.

Reviewer details: Sports, 1-10 employees

Published: June 8, 2026

> "I can quickly setup my contacts, create custom messages, and send out communications to my customers very quickly with EZ Texting."

### Integrations tab

EZ Texting connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/145848/Ez-Texting/#integrations)

#### Most popular integrations

- Trello: 4.5 rating

- Google Forms: 4.7 rating

- Instagram: 4.7 rating

- Squarespace: 4.6 rating

- Zapier: 4.3 rating

- Constant Contact: 4.3 rating

#### Integrations-related review snippet

Reviewer: Chris B.

Reviewer details: Religious Institutions, 51-200 employees

Published: November 4, 2020

> "If you need a rock solid messaging system with the cool and slick graphical arts integration this is your software package."

---

## ClickSend

Rating: 4.3 out of 5 (93 reviews)

Profile: [ClickSend](https://www.capterra.com/p/175783/ClickSend/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Business SMS gateway. Send marketing SMS online through a web based SMS portal or transactional SMS via an SMS Gateway API.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.02

Pricing details: Usage Based

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- SMS Messaging: 4.9 rating

- Automated Responses: 4.8 rating

- Scheduled Messaging: 4.7 rating

- Message Personalization: 4.6 rating

#### Lowest rated features

- Reporting/Analytics: 3.8 rating

- Third-Party Integrations: 3.4 rating

- Alerts/Notifications: 4.2 rating

- Customizable Templates: 4.0 rating

#### Feature-related review snippet

Reviewer: Maria U.

Reviewer details: Management Consulting, 51-200 employees

Published: December 17, 2024

> "It is affordable, allows customization and is fast and effective."

### Gallery tab

Ease of use: 4.4 out of 5 (93 reviews)

#### Related review snippet

Reviewer: Yan H.

Reviewer details: Import and Export, 51-200 employees

Published: December 23, 2024

> "ClickSend is a versatile communication platform that empowers businesses to send SMS, MMS, voice calls, and emails globally."

### Integrations tab

ClickSend connects with 99+ software tools.

[See all integrations](https://www.capterra.com/p/175783/ClickSend/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Jira: 4.4 rating

- Zoho CRM: 4.3 rating

- Shopify: 4.5 rating

- FreshBooks: 4.5 rating

- Freshdesk: 4.5 rating

#### Integrations-related review snippet

Reviewer: Renee J.

Reviewer details: Warehousing, 501-1,000 employees

Published: September 22, 2025

> "We find it easy to use and love the ability to simplify the PowerAutomate integration."

---

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

## Twilio

Rating: 4.4 out of 5 (508 reviews)

Profile: [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Engage your customers like never before with SMS, Facebook Messenger, RCS Business Messaging, Line, and more.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Pros:

- Unified multi-channel communications

- Comprehensive voice and messaging APIs

Cons:

- Complicated account and verification processes

- Slow support and platform delays

#### Starting price

Starting price: $0.01

Pricing details: Usage Based

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mass Texting: 4.3 rating

- Message Personalization: 4.4 rating

- Scheduled Messaging: 4.4 rating

- SMS Messaging: 4.2 rating

#### Lowest rated features

- Third-Party Integrations: 3.3 rating

- MMS: 3.8 rating

- Contact Management: 4.1 rating

- 2-Way Messaging: 4.2 rating

#### Feature-related review snippet

Reviewer: Roberto B.

Reviewer details: Retail, 11-50 employees

Published: May 3, 2023

> "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication services that adapt to the needs of each user"

### Gallery tab

Ease of use: 4.1 out of 5 (508 reviews)

#### Related review snippet

Reviewer: Bonnie B.

Reviewer details: Non-Profit Organization Management, 51-200 employees

Published: June 26, 2026

> "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly."

### Integrations tab

Twilio connects with 6+ software tools.

[See all integrations](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#integrations)

#### Most popular integrations

- Zoho CRM: 5.0 rating

- Zendesk Suite: 4.5 rating

- Freshdesk: 4.6 rating

- Zapier: 4.4 rating

- Salesforce Service Cloud: 4.5 rating

- Oracle Service: 4.5 rating

#### Integrations-related review snippet

Reviewer: Shane S.

Reviewer details: Information Technology and Services, 1-10 employees

Published: June 12, 2025

> "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions."

---

## Sinch Engage

Rating: 4.4 out of 5 (97 reviews)

Profile: [Sinch Engage](https://www.capterra.com/p/187336/Sinch-Engage/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Sinch Engage makes SMS marketing easy. Build, send and track campaigns that convert—fully CRM-integrated, 100% secure, 24/7 support.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $49.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Most popular features

- Mass Texting: Available

- Message Personalization: Available

- Contact Management: Available

- 2-Way Messaging: Available

- Campaign Scheduling: Available

- Communication Management: Available

- Reporting/Analytics: Available

- Engagement Tracking: Available

- Third-Party Integrations: Available

- Campaign Planning: Available

- Shortcodes: Available

- Mobile Coupons: Not available

#### Feature-related review snippet

Reviewer: Aysha A.

Reviewer details: Telecommunications, 51-200 employees

Published: January 4, 2023

> "From creating a new message to reviewing reports, all areas are user friendly and easy to navigate.  "

### Gallery tab

Ease of use: 4.4 out of 5 (97 reviews)

#### Related review snippet

Reviewer: Alana A.

Reviewer details: Oil & Energy, 51-200 employees

Published: September 12, 2025

> "The Support is great. If you find an issue or need assistance, the live chat is virtually instant - problem is solved quickly and effectively."

### Integrations tab

Sinch Engage connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/187336/Sinch-Engage/#integrations)

#### Most popular integrations

- Zoho CRM: 4.5 rating

- Shopify: 4.5 rating

- HubSpot CRM: 4.5 rating

- Zapier: 5.0 rating

- ActiveCampaign: 4.6 rating

- NetSuite: 4.2 rating

#### Integrations-related review snippet

Reviewer: Tyler Q.

Reviewer details: Transportation/Trucking/Railroad, 11-50 employees

Published: October 3, 2023

> "We also love the Zoho integration!"

---

## TrueDialog

Rating: 4.8 out of 5 (21 reviews)

Profile: [TrueDialog](https://www.capterra.com/p/144641/TrueDialog/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

TrueDialog is a leading provider of business texting solutions, with native integrations for Salesforce, HubSpot and MS Dynamics 365.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $119.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Scheduled Messaging: 4.6 rating

- Mass Texting: 4.8 rating

- Contact Management: 4.3 rating

- Message Personalization: 4.3 rating

#### Lowest rated features

- Mobile Coupons: 3.0 rating

- API: 4.0 rating

- Automated Responses: 4.0 rating

- Reporting/Analytics: 4.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (21 reviews)

### Integrations tab

TrueDialog connects with 8+ software tools.

[See all integrations](https://www.capterra.com/p/144641/TrueDialog/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Microsoft 365: 4.6 rating

- HubSpot CRM: 4.5 rating

- Marketo Engage: 4.3 rating

- Salesforce Marketing Cloud: 4.2 rating

- SMS API: 4.7 rating

- Oracle Eloqua Marketing Automation: 4.0 rating

- Dynamics 365 Customer Insights: 4.5 rating

---

## Project Broadcast

Rating: 4.9 out of 5 (651 reviews)

Profile: [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Project Broadcast is a powerful and cost-effective SMS marketing platform designed to empower businesses.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $21.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: Yes

### Features tab

#### Highest rated features

- Mass Texting: 4.9 rating

- Scheduled Messaging: 4.9 rating

- SMS Messaging: 4.8 rating

- Message Personalization: 4.8 rating

#### Lowest rated features

- Engagement Tracking: 4.5 rating

- Communication Management: 4.7 rating

- Third-Party Integrations: 4.4 rating

- Contact Management: 4.7 rating

#### Feature-related review snippet

Reviewer: Katelyn L.

Reviewer details: Cosmetics, Self-employed

Published: March 18, 2025

> "Much cheaper than my old system and much more user friendly"

### Gallery tab

Ease of use: 4.5 out of 5 (651 reviews)

#### Related review snippet

Reviewer: Brenda W.

Reviewer details: Consumer Goods, Self-employed

Published: December 18, 2024

> "PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in compliance with messaging laws."

### Integrations tab

Project Broadcast connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/10015149/Project-Broadcast/#integrations)

#### Most popular integrations

- Canva: 4.5 rating

- Google Sheets: 4.7 rating

- Microsoft Teams: 4.5 rating

- Zapier: 5.0 rating

- Jotform: 4.7 rating

- ActiveCampaign: 5.0 rating

#### Integrations-related review snippet

Reviewer: Andrea G.

Reviewer details: Mental Health Care, 1-10 employees

Published: December 11, 2025

> "I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people."

---

## Salesmsg

Rating: 4.6 out of 5 (75 reviews)

Profile: [Salesmsg](https://www.capterra.com/p/160386/Salesmsg/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based business texting and calling platform for two-way SMS/MMS, voice calls, broadcast campaigns, and drip sequences.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- 2-Way Messaging: 4.8 rating

- Message Personalization: 4.7 rating

- Scheduled Messaging: 4.6 rating

- Automated Responses: 4.9 rating

#### Lowest rated features

- Mass Texting: 4.2 rating

- Contact Management: 4.0 rating

- SMS Messaging: 4.0 rating

- Alerts/Notifications: 3.0 rating

### Gallery tab

Ease of use: 4.6 out of 5 (75 reviews)

#### Related review snippet

Reviewer: Arnab D.

Reviewer details: Electrical/Electronic Manufacturing, 1,001-5,000 employees

Published: February 23, 2023

> "The features that stood out to me the most were the ability to automate messages, create customer segments for personalized messages, and the ability to access the same database across multiple devices."

### Integrations tab

Salesmsg connects with 24+ software tools.

[See all integrations](https://www.capterra.com/p/160386/Salesmsg/#integrations)

#### Most popular integrations

- WordPress: 4.6 rating

- HubSpot Marketing Hub: 5.0 rating

- Calendly: 4.7 rating

- Zapier: 5.0 rating

- Pipedrive: 4.5 rating

- ActiveCampaign: 5.0 rating

#### Integrations-related review snippet

Reviewer: Jennifer O.

Reviewer details: Education Management, 1,001-5,000 employees

Published: June 3, 2022

> "also, appreciate the integration with our CRM we use with Hubspot."

---

## Call Loop

Rating: 4.5 out of 5 (83 reviews)

Profile: [Call Loop](https://www.capterra.com/p/152402/Call-Loop/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

All-in-one SMS, voice broadcasting, and ringless voicemail software

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- API: 1.0 rating

- Campaign Planning: 1.0 rating

- Compliance Management: 1.0 rating

- Interaction Tracking: 1.0 rating

#### Lowest rated features

- Message Personalization: 1.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (83 reviews)

### Integrations tab

Call Loop connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/152402/Call-Loop/#integrations)

#### Most popular integrations

- HubSpot Marketing Hub: 4.5 rating

- HubSpot CRM: 4.5 rating

- Zapier: 4.7 rating

- ActiveCampaign: 4.6 rating

- Keap: 4.1 rating

---

## SlickText

Rating: 4.8 out of 5 (269 reviews)

Profile: [SlickText](https://www.capterra.com/p/155430/SlickText-com/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Text message and SMS marketing solution that assists businesses of all sizes with message scheduling, auto-responders and more.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $29.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mass Texting: 4.8 rating

- Scheduled Messaging: 4.8 rating

- SMS Messaging: 4.8 rating

- Message Personalization: 4.6 rating

#### Lowest rated features

- Automated Responses: 4.2 rating

- 2-Way Messaging: 4.5 rating

- Customer Segmentation: 4.2 rating

- MMS: 4.5 rating

#### Feature-related review snippet

Reviewer: Nicole G.

Reviewer details: Financial Services, 1-10 employees

Published: September 16, 2024

> "Beautiful interface with high marketing potential"

### Gallery tab

Ease of use: 4.8 out of 5 (269 reviews)

#### Related review snippet

Reviewer: tiffany B.

Reviewer details: Non-Profit Organization Management, 501-1,000 employees

Published: September 26, 2024

> "I love that works well with Microsoft Excel and that the system gives the capability to use SMS messaging and email to each mobile number."

### Integrations tab

SlickText connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/155430/SlickText-com/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Shopify: 4.5 rating

- HubSpot CRM: 5.0 rating

- Zapier: 5.0 rating

- Constant Contact: 4.3 rating

- ActiveCampaign: 4.6 rating

#### Integrations-related review snippet

Reviewer: David F.

Reviewer details: Real Estate, 1-10 employees

Published: March 26, 2024

> "Integrates very easily with zapier"

---

## Instasent

Rating: 4.4 out of 5 (15 reviews)

Profile: [Instasent](https://www.capterra.com/p/211336/Instasent/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Instasent helps DTC and eCommerce brands launch AI-driven SMS campaigns that boost sales, automate engagement, and integrate seamlessly

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €0.00

Pricing details: Usage Based, One Time

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Message Personalization: 4.0 rating

- Mass Texting: 3.7 rating

- SMS Messaging: 3.7 rating

- Contact Management: 4.0 rating

#### Lowest rated features

- 2-Way Messaging: 1.0 rating

- Scheduled Messaging: 3.0 rating

- Compliance Management: 4.0 rating

- Automated Responses: 5.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (15 reviews)

### Integrations tab

Instasent connects with 16+ software tools.

[See all integrations](https://www.capterra.com/p/211336/Instasent/#integrations)

#### Most popular integrations

- Zapier: 4.7 rating

- ActiveCampaign: 4.6 rating

- Bitrix24: 4.2 rating

- Google Contacts: 4.7 rating

- Klaviyo: 4.6 rating

- Make: 4.8 rating

- Manago AI: 4.5 rating

- Facebook Business Suite: 4.3 rating

- Shopify Plus: 4.7 rating

---

## Clearstream

Rating: 4.8 out of 5 (694 reviews)

Profile: [Clearstream](https://www.capterra.com/p/158103/Clearstream/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Send mass texts and emails, have two-way conversations, follow up with workflows, and create text-to-join keywords, QR codes, and more.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined church member connection

- Intuitive and simple operation

Cons:

- Restrictive and confusing credit system

#### Starting price

Starting price: $35.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mass Texting: 4.9 rating

- Scheduled Messaging: 4.8 rating

- Message Personalization: 4.6 rating

- 2-Way Messaging: 4.6 rating

#### Lowest rated features

- Alerts/Notifications: 4.3 rating

- Contact Management: 4.4 rating

- Third-Party Integrations: 4.5 rating

- Interaction Tracking: 3.8 rating

#### Feature-related review snippet

Reviewer: Andy H.

Reviewer details: Religious Institutions, 11-50 employees

Published: February 17, 2026

> "The design is beautiful and intuitive, whether it's on computer or iOS."

### Gallery tab

Ease of use: 4.7 out of 5 (694 reviews)

#### Related review snippet

Reviewer: JONATHAN K.

Reviewer details: Religious Institutions, 11-50 employees

Published: June 25, 2026

> "The primary areas for improvement are integration with our church management software and the ability to add additional subusers at the current pricing level. Despite these limitations, the platform has been a valuable tool for our church, and we would recommend it to organizations seeking an easy-to-use, dependable communication solution."

### Integrations tab

Clearstream connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/158103/Clearstream/#integrations)

#### Most popular integrations

- Slack: 4.8 rating

- Zapier: 4.0 rating

- Meta for Business: 4.4 rating

- Twitter/X: 4.5 rating

- Planning Center: 4.7 rating

- Pushpay: 4.2 rating

#### Integrations-related review snippet

Reviewer: Scott B.

Reviewer details: Religious Institutions, 1-10 employees

Published: February 4, 2025

> "The seamless integration with Planning Center is huge for us. Since Planning Center is the hub of everything we do, we handle all of our digital communication without leaving Planning Center.  "

---

## TextP2P

Rating: 5.0 out of 5 (129 reviews)

Profile: [TextP2P](https://www.capterra.com/p/183310/Text-P2P/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

TextP2P is an easy to use, affordable SMS Marketing system that allows you to create sequences of text, email, and ringless voicemail.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.9 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $21.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Mass Texting: 5.0 rating

- Message Personalization: 4.9 rating

- 2-Way Messaging: 4.9 rating

- Scheduled Messaging: 4.9 rating

#### Lowest rated features

- Contact Database: 3.8 rating

- Chat/Messaging: 4.0 rating

- Campaign Management: 4.5 rating

- Automated Responses: 4.8 rating

#### Feature-related review snippet

Reviewer: Jeff W.

Reviewer details: Non-Profit Organization Management, 51-200 employees

Published: March 10, 2026

> "It is extremely user-friendly."

### Gallery tab

Ease of use: 4.9 out of 5 (129 reviews)

#### Related review snippet

Reviewer: Julie M.

Reviewer details: Non-Profit Organization Management, 1-10 employees

Published: July 6, 2026

> "From personalized messages to keyword automation and contact management, TextP2P allows us to tailor our communications to fit our organization's needs."

### Integrations tab

TextP2P connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/183310/Text-P2P/#integrations)

#### Most popular integrations

- Zapier: 5.0 rating

- Keap: 4.1 rating

- Salesforce Marketing Cloud: 4.2 rating

#### Integrations-related review snippet

Reviewer: Ashley A.

Reviewer details: Health, Wellness and Fitness, Self-employed

Published: January 7, 2021

> "I love that i can set recurring messages, link up to zapier, and so much more!"

---

## Avochato

Rating: 4.7 out of 5 (135 reviews)

Profile: [Avochato](https://www.capterra.com/p/161117/Avochato/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.

#### Rating breakdown

- Ease of Use: 4.7 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mass Texting: 4.5 rating

- Scheduled Messaging: 5.0 rating

- SMS Messaging: 4.0 rating

### Gallery tab

Ease of use: 4.7 out of 5 (135 reviews)

#### Related review snippet

Reviewer: Lenah M.

Reviewer details: Information Technology and Services, 1-10 employees

Published: July 14, 2025

> "The messages feel personal, and I can keep track of every conversation in one place without getting confused."

### Integrations tab

Avochato connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/161117/Avochato/#integrations)

#### Most popular integrations

- Slack: 4.7 rating

- Salesforce Sales Cloud: 4.4 rating

- Microsoft 365: 4.6 rating

- Microsoft Teams: 4.5 rating

- Shopify: 4.5 rating

- HubSpot CRM: 4.5 rating

- Zapier: 4.7 rating

- Google Chrome: 4.8 rating

- Okta: 4.7 rating

---

## CallingPost

Rating: 4.5 out of 5 (108 reviews)

Profile: [CallingPost](https://www.capterra.com/p/196048/CallingPost/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Group Leader Notification Service. Send by phone (pre-recorded voice), text (SMS), and/or email.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $6.30

Pricing details: Other, Per Month

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Communication Management: 5.0 rating

- Contact Management: 5.0 rating

- Engagement Tracking: 5.0 rating

- Reporting/Analytics: 5.0 rating

#### Lowest rated features

- SMS Messaging: 5.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (108 reviews)

---

## JustCall

Rating: 4.1 out of 5 (225 reviews)

Profile: [JustCall](https://www.capterra.com/p/157853/JustCall/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Reach customers where they actually read. JustCall's SMS tools let you run targeted campaigns at scale. Free 14-day trial.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.1 out of 5

- Features: 4.1 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive multi-platform interface

- Comprehensive feature selection

Cons:

- Unreliable call handling features

- Complex and costly pricing

#### Starting price

Starting price: $29.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Mass Texting: 4.3 rating

- Message Personalization: 4.3 rating

- Scheduled Messaging: 3.8 rating

- SMS Messaging: 4.0 rating

#### Lowest rated features

- Alerts/Notifications: 3.7 rating

- 2-Way Messaging: 4.3 rating

- Contact Database: 3.0 rating

- MMS: 3.0 rating

#### Feature-related review snippet

Reviewer: Sophia S.

Reviewer details: Retail, 11-50 employees

Published: July 23, 2026

> "The software itself generally worked as expected, and the interface was easy enough to navigate."

### Gallery tab

Ease of use: 4.3 out of 5 (225 reviews)

#### Related review snippet

Reviewer: John K.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: February 20, 2026

> "The automated dialer is faster than the 8x8 system that we used previously and I can complete my list before the end of my shift."

### Integrations tab

JustCall connects with 62+ software tools.

[See all integrations](https://www.capterra.com/p/157853/JustCall/#integrations)

#### Most popular integrations

- Zoho CRM: 5.0 rating

- Zapier: 5.0 rating

- Pipedrive: 4.2 rating

- ActiveCampaign: 4.0 rating

- Zoho Recruit: 4.5 rating

- Pipeline CRM: 4.3 rating

#### Integrations-related review snippet

Reviewer: John K.

Reviewer details: Information Technology and Services, 1,001-5,000 employees

Published: February 20, 2026

> "The integration with CRM is also nice as I do not have to do a lot of work for it to be integrated which is a huge relief."

---

## Marketing 360

Rating: 4.5 out of 5 (1,150 reviews)

Profile: [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SMS Marketing 360® helps drive more sales.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible platform

- Collaborative expert support team

Cons:

- High and unclear pricing structure

- Concerns over spending effectiveness

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: Yes

### Features tab

#### Highest rated features

- Mass Texting: 4.2 rating

- Message Personalization: 4.2 rating

- Scheduled Messaging: 4.3 rating

- Contact Management: 3.9 rating

#### Lowest rated features

- Automated Responses: 3.5 rating

- Marketing Automation: 3.3 rating

- Campaign Scheduling: 3.8 rating

- Communication Management: 3.0 rating

#### Feature-related review snippet

Reviewer: Mailen G.

Reviewer details: Education Management, 1-10 employees

Published: July 30, 2026

> "The interface is intuitive, customer support is responsive, and the analytics provide valuable insights for improving marketing performance."

### Gallery tab

Ease of use: 4.5 out of 5 (1,150 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Human Resources, 1-10 employees

Published: May 21, 2026

> "What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform."

### Integrations tab

Marketing 360 connects with 14+ software tools.

[See all integrations](https://www.capterra.com/p/148516/Marketing-360/#integrations)

#### Most popular integrations

- Shopify: 3.5 rating

- Stripe: 4.6 rating

- Meta for Business: 3.7 rating

- LinkedIn for Business: 4.6 rating

- WooCommerce: 4.5 rating

- Google Ads: 4.4 rating

#### Integrations-related review snippet

Reviewer: Verified Reviewer

Reviewer details: Consumer Services, Self-employed

Published: July 6, 2026

> "all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard.  "

---

## Jira

Rating: 4.4 out of 5 (15,469 reviews)

Profile: [Jira](https://www.capterra.com/p/19319/JIRA/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Jira is a project management tool for all teams to collaboratively plan, track, and manage projects, customize workflows, and more.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Robust agile workflow support

- Comprehensive project oversight tools

Cons:

- Frequent bugs and glitches

- Slow performance with scale

#### Starting price

Starting price: $7.91

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Activity Tracking: 4.9 rating

- Third-Party Integrations: 5.0 rating

- Alerts/Notifications: 4.9 rating

- API: 4.7 rating

#### Lowest rated features

- Reporting/Analytics: 4.6 rating

- Compliance Management: 5.0 rating

- Communication Management: 5.0 rating

- Campaign Scheduling: 5.0 rating

#### Feature-related review snippet

Reviewer: Abhi S.

Reviewer details: Computer Software, 501-1,000 employees

Published: September 3, 2024

> "issue tracking and user interface and ability to integrate with other tools and software further enhances its versatility."

### Gallery tab

Ease of use: 4.1 out of 5 (15,469 reviews)

#### Related review snippet

Reviewer: Dave R.

Reviewer details: Mechanical or Industrial Engineering, 11-50 employees

Published: July 13, 2026

> "Its customizable workflows, issue tracking, dashboards, and collaboration features help development and IT teams stay organized while making it easy to monitor project status and ongoing work."

### Integrations tab

Jira connects with 48+ software tools.

[See all integrations](https://www.capterra.com/p/19319/JIRA/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Zendesk Suite: 4.7 rating

- Confluence: 4.6 rating

- Microsoft Outlook: 4.5 rating

- Lucidchart: 4.5 rating

- Hubstaff: 4.5 rating

#### Integrations-related review snippet

Reviewer: Denis M.

Reviewer details: Financial Services, 201-500 employees

Published: April 29, 2026

> "I really rely on the integrations with Confluence and GitHub - it’s incredibly helpful to see code commits or doc pages linked directly to a ticket so I don't have to go digging around."

---

## Brevo Marketing Platform

Rating: 4.6 out of 5 (3,514 reviews)

Profile: [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based platform for email, SMS, and WhatsApp marketing with automation, CRM, live chat, transactional email, and loyalty program.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Pros:

- Beginner-friendly setup and navigation

- Intuitive and organized interface

Cons:

- Frequent technical glitches and delays

- Strict and unclear account controls

#### Starting price

Starting price: $9.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Mass Texting: Not available

- Message Personalization: Available

- Contact Management: Available

- 2-Way Messaging: Not available

- Campaign Scheduling: Available

- Communication Management: Not available

- Reporting/Analytics: Available

- Engagement Tracking: Available

- Third-Party Integrations: Available

- Campaign Planning: Available

- Shortcodes: Not available

- Mobile Coupons: Not available

#### Feature-related review snippet

Reviewer: Adrian H.

Reviewer details: Information Technology and Services, Self-employed

Published: September 8, 2025

> "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin."

### Gallery tab

Ease of use: 4.6 out of 5 (3,514 reviews)

#### Related review snippet

Reviewer: Blerta K.

Reviewer details: Education Management, 1-10 employees

Published: March 30, 2026

> "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential students in a very short time."

### Integrations tab

Brevo Marketing Platform connects with 17+ software tools.

[See all integrations](https://www.capterra.com/p/132996/brevo/#integrations)

#### Most popular integrations

- Microsoft Excel: 4.8 rating

- WordPress: 4.6 rating

- Wix: 4.4 rating

- Shopify: 4.5 rating

- Zapier: 4.8 rating

- WooCommerce: 4.6 rating

#### Integrations-related review snippet

Reviewer: Miljana J.

Reviewer details: Performing Arts, Self-employed

Published: March 7, 2025

> "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems."

---

## Constant Contact

Rating: 4.3 out of 5 (2,945 reviews)

Profile: [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based email and digital marketing platform with automation, SMS, social media, event tools, and CRM for small businesses.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.2 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Pros:

- Efficient campaign creation tools

- Comprehensive email performance analytics

Cons:

- Limited and inconsistent formatting options

- Deliverability and spam filtering issues

#### Starting price

Starting price: $12.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Contact Management: 4.9 rating

- API: 5.0 rating

- Customizable Templates: 5.0 rating

- Third-Party Integrations: 5.0 rating

#### Lowest rated features

- Marketing Automation: 4.3 rating

- Landing Pages/Web Forms: 4.9 rating

- Alerts/Notifications: 5.0 rating

- Drip Campaigns: 5.0 rating

#### Feature-related review snippet

Reviewer: Mittal B.

Reviewer details: Information Technology and Services, 201-500 employees

Published: July 22, 2026

> "Ease of Use: High marks for accessibility."

### Gallery tab

Ease of use: 4.3 out of 5 (2,945 reviews)

#### Related review snippet

Reviewer: Avery F.

Reviewer details: Arts and Crafts, 10,001+ employees

Published: June 9, 2026

> "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative burden off my shoulders."

### Integrations tab

Constant Contact connects with 32+ software tools.

[See all integrations](https://www.capterra.com/p/31898/Constant-Contact/#integrations)

#### Most popular integrations

- Wix: 4.4 rating

- SurveyMonkey: 4.6 rating

- Shopify: 4.7 rating

- Eventbrite: 4.6 rating

- Xero: 4.4 rating

- Zapier: 4.8 rating

#### Integrations-related review snippet

Reviewer: Jason P.

Reviewer details: Environmental Services, 1-10 employees

Published: March 26, 2026

> "I also enjoy that it integrates with Donor Perfect"

---

## Housecall Pro

Rating: 4.7 out of 5 (2,744 reviews)

Profile: [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Web-based field service management software that helps home service pros automate scheduling, dispatching, and routine operations.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Intuitive and accessible platform

- Supports efficient business expansion

Cons:

- Cumbersome and limited invoicing

- Frequent bugs disrupt workflow

#### Starting price

Starting price: $79.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Mass Texting: Available

- Message Personalization: Not available

- Contact Management: Not available

- 2-Way Messaging: Not available

- Campaign Scheduling: Not available

- Communication Management: Available

- Reporting/Analytics: Available

- Engagement Tracking: Not available

- Third-Party Integrations: Available

- Campaign Planning: Not available

- Shortcodes: Not available

- Mobile Coupons: Not available

#### Feature-related review snippet

Reviewer: MURTAZA L.

Reviewer details: Construction, 11-50 employees

Published: April 14, 2026

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

### Gallery tab

Ease of use: 4.6 out of 5 (2,744 reviews)

#### Related review snippet

Reviewer: MURTAZA L.

Reviewer details: Construction, 11-50 employees

Published: April 14, 2026

> "The scheduling feature is very intuitive and makes managing jobs and technicians straightforward and efficient."

### Integrations tab

Housecall Pro connects with 23+ software tools.

[See all integrations](https://www.capterra.com/p/140363/HouseCall-Pro/#integrations)

#### Most popular integrations

- QuickBooks Online: 4.4 rating

- Google Calendar: 4.5 rating

- Stripe: 4.6 rating

- Zapier: 4.7 rating

- Meta for Business: 3.3 rating

- SendGrid: 4.2 rating

- Twilio: 4.4 rating

- CallRail: 4.5 rating

- Emitrr: 4.8 rating

---

## ActiveCampaign

Rating: 4.6 out of 5 (2,568 reviews)

Profile: [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Cloud-based marketing and sales automation platform with email, SMS, WhatsApp, CRM, landing pages, and AI-driven automation.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.4 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Comprehensive email automation features

- Consistently effective business tool

Cons:

- Limited and clunky builder tools

- Frequent bugs and glitches

#### Starting price

Starting price: $15.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Mass Texting: Available

- Message Personalization: Not available

- Contact Management: Available

- 2-Way Messaging: Not available

- Campaign Scheduling: Available

- Communication Management: Not available

- Reporting/Analytics: Available

- Engagement Tracking: Available

- Third-Party Integrations: Available

- Campaign Planning: Available

- Shortcodes: Not available

- Mobile Coupons: Not available

#### Feature-related review snippet

Reviewer: Khevana P.

Reviewer details: Professional Training & Coaching, 51-200 employees

Published: September 26, 2024

> "We have been using ActiveCampaign for the last few years and have lots of automation and customization based on Active Campaign."

### Gallery tab

Ease of use: 4.2 out of 5 (2,568 reviews)

#### Related review snippet

Reviewer: Mark S.

Reviewer details: Machinery, 11-50 employees

Published: July 14, 2026

> "The AI-powered recommendations further improve campaign performance and lead qualification and with email, SMS, and WhatsApp communication available from one platform, we can engage customers through the channels that work best for them."

### Integrations tab

ActiveCampaign connects with 96+ software tools.

[See all integrations](https://www.capterra.com/p/79367/ActiveCampaign/#integrations)

#### Most popular integrations

- WordPress: 4.8 rating

- SurveyMonkey: 4.6 rating

- QuickBooks Online: 4.3 rating

- Zoho CRM: 4.3 rating

- Acuity Scheduling: 4.8 rating

- Calendly: 4.6 rating

#### Integrations-related review snippet

Reviewer: Chris O.

Reviewer details: Information Technology and Services, 1-10 employees

Published: November 19, 2024

> "As an agency and website developer, I like that it's very customizable in terms of integrating with other platforms."

---

## Text Request

Rating: 4.6 out of 5 (1,193 reviews)

Profile: [Text Request](https://www.capterra.com/p/167015/Text-Request/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Plug-and-play text messaging solutions to ignite customer engagement. Grab a demo to see it in action.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined patient engagement

- Effortless migration from ZipWhip

Cons:

- Inconsistent and disruptive notifications

- Frequent lag and slow loading

#### Starting price

Starting price: $47.99

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- SMS Messaging: 4.8 rating

- Message Personalization: 4.5 rating

- Mass Texting: 4.5 rating

- Scheduled Messaging: 4.7 rating

#### Lowest rated features

- Mobile Coupons: 3.0 rating

- Third-Party Integrations: 4.0 rating

- Interaction Tracking: 4.3 rating

- MMS: 4.4 rating

#### Feature-related review snippet

Reviewer: Mellissa C.

Reviewer details: E-Learning, 201-500 employees

Published: December 16, 2024

> "I additionally like the platform's layout; it is pleasing to the eye and makes locating contacts very straightforward."

### Gallery tab

Ease of use: 4.6 out of 5 (1,193 reviews)

#### Related review snippet

Reviewer: Monisha R.

Reviewer details: Consumer Services, 1-10 employees

Published: October 27, 2024

> "The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively."

### Integrations tab

Text Request connects with 8+ software tools.

[See all integrations](https://www.capterra.com/p/167015/Text-Request/#integrations)

#### Most popular integrations

- HubSpot CRM: 5.0 rating

- Zapier: 4.2 rating

- Pipedrive: 4.5 rating

- Square Point of Sale: 4.6 rating

- Clio: 5.0 rating

- Square for Retail: 4.7 rating

#### Integrations-related review snippet

Reviewer: Alisha W.

Reviewer details: Health, Wellness and Fitness, 11-50 employees

Published: January 4, 2023

> "Text request integrated fairly well with MINDBODY.  "

---

## Goldie

Rating: 4.8 out of 5 (1,172 reviews)

Profile: [Goldie](https://www.capterra.com/p/268055/Goldie/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Goldie helps solopreneurs send SMS reminders & promos to reduce no-shows, build loyalty, and grow their business.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.6 out of 5

#### Pros and cons based on reviews

Pros:

- Streamlined setup and usability

- Comprehensive business organization features

Cons:

- Unreliable and restrictive messaging system

#### Starting price

Starting price: $19.99

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- SMS Messaging: 4.9 rating

- Reporting/Analytics: 5.0 rating

- Automated Responses: 5.0 rating

- Text-to-Win: 5.0 rating

#### Lowest rated features

- API: 4.5 rating

- Contact Management: 4.8 rating

- Customizable Templates: 5.0 rating

- Marketing Automation: 5.0 rating

#### Feature-related review snippet

Reviewer: Tink P.

Reviewer details: Cosmetics, 1-10 employees

Published: April 30, 2025

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

### Gallery tab

Ease of use: 4.8 out of 5 (1,172 reviews)

#### Related review snippet

Reviewer: Leah S.

Reviewer details: Consumer Services, Self-employed

Published: May 15, 2026

> "The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it easier for them."

### Integrations tab

Goldie connects with 2+ software tools.

[See all integrations](https://www.capterra.com/p/268055/Goldie/#integrations)

#### Most popular integrations

- Google Calendar: 4.7 rating

- Stripe: 4.7 rating

#### Integrations-related review snippet

Reviewer: Eric B.

Reviewer details: Food & Beverages, 1-10 employees

Published: May 2, 2024

> "We love the ease of scheduling and integration of social media apps."

---

## EngageBay CRM

Rating: 4.6 out of 5 (910 reviews)

Profile: [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Pros:

- Affordable all-in-one platform

- Time-saving automation features

Cons:

- Occasional bugs and slowdowns

- Email delivery and limits issues

#### Starting price

Starting price: $14.99

Pricing details: Per User, Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Marketing Automation: 4.7 rating

- Contact Management: 4.7 rating

- Engagement Tracking: 4.7 rating

- Landing Pages/Web Forms: 4.7 rating

#### Lowest rated features

- Customizable Templates: 5.0 rating

- Automated Responses: 5.0 rating

- Drip Campaigns: 5.0 rating

#### Feature-related review snippet

Reviewer: matt A.

Reviewer details: Financial Services, 1-10 employees

Published: February 17, 2025

> "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support."

### Gallery tab

Ease of use: 4.5 out of 5 (910 reviews)

#### Related review snippet

Reviewer: Jason W.

Reviewer details: Marketing and Advertising, 11-50 employees

Published: September 24, 2025

> "The CRM  pipeline management is straightforward and easy for the team to adopt, email segmentation and automation  have improved our campaigns results noticeably, constant update the platform keeps improving without  extra charge."

### Integrations tab

EngageBay CRM connects with 30+ software tools.

[See all integrations](https://www.capterra.com/p/178819/EngageBay-Marketing/#integrations)

#### Most popular integrations

- Google Drive: 4.9 rating

- Shopify: 4.5 rating

- HubSpot CRM: 4.5 rating

- Zendesk Suite: 4.4 rating

- Zapier: 4.7 rating

- Meta for Business: 4.4 rating

#### Integrations-related review snippet

Reviewer: Daniel C.

Reviewer details: Computer Software, 1-10 employees

Published: December 18, 2024

> "Overall, a great way to locate software that is fully integrated with all your business needs"

---

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[SMS Messaging](https://www.capterra.com/sms-marketing-software/features/sms-messaging/)

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Table of Contents

-   [Essential SMS marketing software buying information](#essential-sms-marketing-software-buying-information)
-   [What are the most reviewed SMS marketing systems?](#what-are-the-most-reviewed-sms-marketing-systems)
-   [What is SMS marketing software?](#what-is-sms-marketing-software)
-   [SMS marketing software pricing](#sms-marketing-software-pricing)
-   [SMS marketing software features rated by users](#sms-marketing-software-features-rated-by-users)
-   [Top benefits of SMS marketing software identified by users](#top-benefits-of-sms-marketing-software-identified-by-users)
-   [Common challenges of SMS marketing software identified by users](#common-challenges-of-sms-marketing-software-identified-by-users)
-   [What is SMS marketing software used for?](#what-is-sms-marketing-software-used-for)
-   [Who uses SMS marketing software?](#who-uses-sms-marketing-software)
-   [Common SMS marketing software integrations](#common-sms-marketing-software-integrations)
-   [Recent trends in SMS marketing technology](#recent-trends-in-sms-marketing-technology)
-   [Learn more about how SMS marketing software can help your business](#learn-more-about-how-sms-marketing-software-can-help-your-business)

## Essential SMS marketing software buying information

SMS marketing software provides businesses with tools to launch and manage text marketing campaigns. Its bulk messaging capabilities can be used to send notifications or alerts, advertise weekly specials, share coupons, solicit feedback, poll customers, promote contests, etc.

Marketing and advertising professionals across sectors—from retail to real estate—use SMS marketing software to schedule and send personalized messages to customers, maintain contact lists, analyze response rates, and generate reports.

Alexis Figueroa\[[1](#sources)\] is a multichannel marketing and strategy consultant based in New York with extensive experience of using SMS with consumer brands. 

“I've used SMS with every brand I've worked with and usually see exceptional results,” she says. “I typically use it for automations and campaigns for consumer packaged goods (CPG) brands to drive revenue quickly. It usually works well for that.”

Most SMS marketing products on the market are priced on a “per month” basis, and their entry-level plans typically range from $19 to $59+ per month.\[[2](#sources)\] 

If you’re a first-time buyer, begin evaluating software options with your budget, number of users, specific use cases, and necessary integrations in mind. Additionally, consult with stakeholders on a list of critical questions to ask providers to determine if an option fits your needs, such as:

-   Does this software let me tailor text messages to individual recipients?
    
-   Is this tool scalable if I intend to run high-volume SMS marketing campaigns?
    
-   Does this tool support integrations with other marketing solutions, such as CRM or email marketing software?
    
-   What security features are available to protect SMS marketing and customer data?
    
-   What customer support options does the software offer?
    

## What are the most reviewed SMS marketing systems?

[Capterra Shortlist](https://www.capterra.com/sms-marketing-software/shortlist/) identifies the top SMS marketing systems based on a proprietary blend of user ratings and popularity, helping small businesses efficiently find the most effective SMS marketing solution for their needs.\[[3](#sources)\] Here are the five most-reviewed products in our Capterra Shortlist for this category:

| Product | Overall score | Popularity score | Ratings score |
| --- | --- | --- | --- |
| [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) | 87/100 | 37/50 | 50/50 |
| [Omnisend](https://www.capterra.com/p/153508/Omnisend/) | 85/100 | 37/50 | 48/50 |
| [Text Request](https://www.capterra.com/p/167015/Text-Request/) | 85/100 | 37/50 | 48/50 |
| [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) | 81/100 | 36/50 | 45/50 |
| [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) | 76/100 | 31/50 | 31/50 |

These rankings are determined by combining verified user ratings and publicly available web search popularity data: 

-   Popularity score: Relative popularity of software based on web search trends, products’ web presence and product’s number and recency of reviews.
    
-   Ratings score: Relative score of the software based on average ratings (on a scale of 1-5) given by users on Capterra, normalized for number and recency of reviews.
    

## What is SMS marketing software?

SMS marketing software allows businesses to promote products and services through text messages. It lets businesses send personalized messages to specific contacts or bulk SMS messages to a large pool of contacts. It can also be used to create and maintain contact lists, schedule messages, analyze response rates, and generate reports.

SMS marketing software is also known as text message marketing software or text messaging software. These software solutions typically offer the ability to create and run SMS marketing campaigns, track delivery or open rates, and manage customer opt-ins and opt-outs.

Capterra covers 700 SMS marketing software products, and we published 7,542 reviews from software users within the past year.\[[4](#sources)\]

## SMS marketing software pricing

Most SMS text marketing products on the market are priced on a “per month” basis and can be typically divided into three pricing tiers based on their starting price.\[[2](#sources)\] These tiers correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products, and summarize pricing for the base plans of most products.

-   $19 - $28
    
-   $29 - $59
    
-   $59+
    

First-time buyers should be aware that: 

-   Implementation, integration, and customization are common upfront costs. 
-   Maintenance and support are common recurring costs.
    
-   An enterprise or premium product that is priced higher may include additional features, such as CRM integration, advanced SMS campaign editors, mobile keywords, demo videos, and priority support.
    
-   Some plans have [hidden charges](https://www.capterra.com/resources/best-sms-marketing-platforms/#:~:text=Hidden%20costs%20associated%20with%20SMS%20marketing%20software), such as training and implementation costs, customization costs, add-on charges, and integration and scalability costs. Before making a choice, ask the software vendor about any such hidden charges to ensure full pricing transparency.
    

Free trials are often offered by SMS marketing software providers, and some systems offer free versions.

## SMS marketing software features rated by users

All SMS software solutions include messaging, mass texting, and automated response features, and most share a variety of common features such as alerts and notifications, contact management, reporting and analytics, and two-way messaging.

### Core SMS marketing software features

-   **Mass texting:** Send messages to multiple subscribers at the same time. 90% rate this feature as critical or highly important.
    
-   **Scheduled messaging:** Send individual or bulk text messages at predetermined times. 82% rate this feature as critical or highly important.
    
-   **Automated responses:** Set up automatic reply functionality for incoming text messages.
    

### Highly rated common SMS marketing software features

-   **Message personalization:** Tailor SMS communications to your audience’s demographics, purchase behavior, or preferred language, among other factors. 85% rate this feature as critical or highly important.
    
-   **Campaign scheduling:** Set campaign schedules by selecting start, pause, and end dates. 82% rate this feature as critical or highly important.
    
-   **Communication management:** Manage and track all internal and external communication conducted via calls, email, text, or chat. 76% rate this feature as critical or highly important.
    
-   **Contact management:** Manage, organize, and store contact information, such as name, address, phone number, and social media account. 75% rate this feature as critical or highly important.
    
-   **Two-way messaging:** Send text messages to customers as well as receive responses from them. 71% rate this feature as critical or highly important.
    
-   **Reporting/analytics**: View and track pertinent SMS marketing metrics, such as click rate, response rate, and acquisition cost.
    

Figueroa says that companies using SMS for the first time should also ask vendors about their tool’s ability to leverage AI.

“This is more advanced, but necessary when it comes to being intentional about driving revenue,” she says.“ I’ve leveraged AI to speak to specific emotions in SMS, and we usually see significant upticks in revenue.

## Top benefits of SMS marketing software identified by users

**Easier data collection:** SMS message marketing software offers a convenient way to collect customer feedback via two-way text messaging. It lets businesses not only schedule and send mass texts to reach a large audience pool but also receive responses to gather customer feedback, run surveys, and more. 

_“I love that people can text the number and their response goes to our inbox.”_

–Kimberly P., people manager, religious institution

**Enhanced** **client communication:** The client communication and engagement features of text message marketing software make it easier for businesses to interface with customers while simultaneously safeguarding their data. 

**_“_**_It's helped streamline our review request process as well as give our clients a way to reach out on chat which has saved us a ton of time and gotten us more sales.”_

–Samantha W., director of growth, retail

**Increased outreach:** The scheduling feature of an SMS marketing platform helps businesses reach a wider audience pool by allowing them to schedule and send mass text messages at a convenient date and time.

_“I like being able to schedule messages in advance that send to all of my clients individually.”_

–Kelly S., owner cook, food production

**Streamlined marketing processes:** By automating tasks such as responding to customer inquiries, sharing special offers or promotions, and sending personalized messages based on a prospect’s previous interactions, the software simplifies marketing automation efforts for businesses and saves them time. 

_“I highly recommend it for anyone who needs to get content delivered to a large group of people in a timely fashion.”_

–_Nichol N., sales consultant, retail_

## Common challenges of SMS marketing software identified by users

We analyzed our extensive collection of SMS marketing reviews and found that the most common challenges are:

-   Cancellation and refund policies, with some reviews citing unclear contract terms. To safeguard against this, ask the vendor about the length of subscriptions before purchase, and consider trying out a free version if one’s available.
    
-   Issues with payments, with some reviews describing misalignment between what features and functionalities the user is paying for and what they actually need. For tips on negotiating a software contract that fits both your needs and your budget, click [here](https://www.capterra.com/resources/software-negotiation-tips/).
    
-   Difficulties with navigation, with some reviews expressing a subpar user experience. This aligns with findings from our 2024 Tech Trends Survey,\[[5](#sources)\] which revealed that [41% of small enterprises say their employees hate using the software they purchased](https://www.capterra.com/resources/tech-trends-purchase-regret-by-business-size/). To ensure an easier onboarding experience for employees, clarify goals, outcomes, and selection criteria with your team before purchase. You can also ask the vendor about their support offerings ahead of time.
    

Figueroa advises new users to gain a good handle on their send requirements before embarking on mass automations.

“If you are using automated messaging, be sure to look ahead and have an idea of how many contacts will be receiving your messages, so you aren't surprised at the end of the month,” she says.

Deliverability, too, can be an issue. Figueroa advises customers to go with well-known providers so that messages are less likely to be delayed or blocked.

“It is also very important to follow all SMS laws,” she adds. “This means not contacting people without them signing up and giving them an easy way to unsubscribe. This may be obvious for professionals in the space, but could be something that a novice would not consider.”

## What is SMS marketing software used for?

Analysis of our extensive SMS marketing platform reviews highlights the most common use cases:

-   **Customizing and testing text campaigns:** Businesses use SMS marketing software to create and test flows, segment their audiences, and use templates to target specific landing pages.
    
-   **Engaging clients:** Healthcare providers, for instance, use SMS marketing tools to send automated appointment reminders, follow-up messages, and educational resources to keep patients engaged.
    
-   **Reporting on reviews:** Real-time review reporting in an SMS marketing tool allows businesses to take prompt action in response to customer feedback.
    

Figueroa suggests that a business should invest in SMS if they are actively driving traffic to their site or building a mailing list. “It's a great way to stay top of mind when acquiring new customers,” she says.

## Who uses SMS marketing software?

SMS marketing software is typically used across industries by marketers, project managers, sales professionals, and customer service and support agents. The top five sectors that reportedly allocated a budget for SMS marketing, as per Gartner’s 2023 CMO Spend and Strategy Survey, are:\[[6](#sources)\]

-   Consumer products
    
-   IT and business services
    
-   Financial services
    
-   Pharmaceutical
    
-   Manufacturing
    

Additionally, 69% of our SMS marketing software reviews in the past year come from companies with 50 or fewer employees.

Based on our analysis of the verified reviews of SMS marketing software in the last year on Capterra, 30% of software users are from small to midsize businesses having 11-200 employees, and 12% of buyers are from enterprise-grade companies having over 200 employees. This software is used in several industries such as health, wellness, and fitness; information technology; retail; and a mix of several other industries.

## Common SMS marketing software integrations

We analyzed our extensive reviews database, and based on that, we determined the three software categories that most often integrate with SMS marketing tools are: 

-   [CRM software](https://www.capterra.com/customer-relationship-management-software/): Integrating your SMS marketing platform with a CRM gives your marketers access to prospect data, buying history, and other important information, which can help inform marketing decisions.
    
-   [Email marketing software](https://www.capterra.com/email-marketing-software/): When you integrate your SMS marketing tool with email marketing software, cross-promotional campaigns become an option, offering incentives for subscribers to use both channels.
    
-   [Website builder software](https://www.capterra.com/website-builder-software/): Drive more traffic to your website when you integrate SMS marketing tools with website builder software by linking to a product listing in an SMS.
    

## Recent trends in SMS marketing technology

**Increasing usage of GenAI in SMS marketing campaigns:** According to Gartner’s 2023 TSP Generative AI Survey, 100% of technology provider leaders say they are utilizing or will be utilizing text-based GenAI in the future. Text-based channels, such as SMS and mobile messaging, could leverage GenAI to provide text copy versions for A/B testing as well as during actual customer conversations to respond to customer questions.\[[6](#sources)\]

**Growing prominence of two-way messaging:** Two-way customer communication programs such as Walmart’s “Text to Shop” enable real-time interactions that help customers complete purchases. With Walmart’s program, consumers can ask what products are in stock and directly add them to their cart via text. The program also links to customers’ Walmart accounts so they can easily reorder items they often run out of, by texting “reorder.” This conversational commerce shows how businesses can leverage their SMS marketing tool’s interactive features to shorten the time to buy and boost sales.\[[6](#sources)\]

## Learn more about how SMS marketing software can help your business

-   [What is Text Marketing? Here's How It Works](https://www.capterra.com/resources/what-is-text-marketing/)
    
-   [5 Key Features of SMS Marketing Software](https://www.capterra.com/resources/key-features-of-sms-marketing-software/)
    
-   [Mobile Marketing Examples and Tactics to Emulate](https://www.capterra.com/resources/mobile-marketing-examples/)
    
-   [Mobile Content Marketing: Strategies and Best Practices](https://www.capterra.com/resources/mobile-content-marketing/)
    

Sources

1.  [Alexis Figeuroa](https://www.linkedin.com/in/alexis-figueroa-64617b127/), LinkedIn
    
2.  **Capterra software pricing data:** Products evaluated for the pricing calculation were taken from our SMS marketing software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in our directory that offer them.
    
3.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
4.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. For this report, we analyzed reviews from the past 1 year as of the production date. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
5.  **Capterra’s 2024 Tech Trends Survey:** The 2024 Tech Trends Survey was conducted online in July 2023 to understand the timeline, organizational challenges, adoption and budget, vendor research behaviors, ROI expectations, and satisfaction levels for software buyers. [Read the complete methodology](https://www.capterra.com/resources/proprietary-data-research/#software-buyers-guides-methodology).
    
6.  [How To Run an Innovative SMS Marketing Channel](https://www.gartner.com/document/code/796848), Gartner