Bitrix24 vs Intercom

Starting Price

$39.00/month

$49.00/month

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Intercom has over 30,000 paying customers all over the globe including larger companies like New Relic, Sothebys, and Shopify, and smaller companies like Airtable and Coda.

Rating


4 / 5
(367)


4.5 / 5
(596)

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close 2-Way Messaging
  • check Contact Management
  • check Mass Texting
  • check Message Personalization
  • close MMS
  • close Mobile Coupons
  • close Mobile Keywords
  • close Polls/Voting
  • close Reporting/Analytics
  • close Scheduled Messaging
  • close Shortcodes
  • close Text-to-Win
Not provided by vendor

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 130096 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs Intercom

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