Bitrix24 vs Messente

Starting Price

$24.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Messente is suitable for both SMBs and enterprise companies who wish to connect with their customers globally.

Ideal number of Users

50 - 1000+

1 - 49

Rating


4 / 5
(408)
Read All Reviews

4.8 / 5
(28)
Read All Reviews

Ease of Use


3.7 / 5


  • "Long have to wait for a response from the support service. Periodically, there are problems with setting the start-up time, and for some employees it was a little difficult to learn how to use it."

  • "It does the basic things you'll expect from a CRM; however, The user interface is not so intuitive and you'll require an extensive training and help to properly get the best out of the product."


4.7 / 5


Customer Support


3.9 / 5


  • "All the extra applications they have are impossible to navigate. Customer Service was terrible at helping up recover our lost address for prospects and customers."

  • "So if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software."


4.7 / 5


Features & Functionality


4.1 / 5


  • "Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training."

  • "Its a good tool to track time spent by team members during projects. The visualizations are good and handy and it can be used to see what the individual is working on in real time."


4.3 / 5


Value for Money


4.2 / 5


  • "High level of options, great price, good usability."

  • "The software is extremely inexpensive. There is a fair amount of functionality at all levels of the membership plans."


4.6 / 5


Product Features

  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win
  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Screenshots

View 5 screenshots 96495 thumb
View 3 screenshots 207589 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Bitrix24 vs Messente

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Messente vs Bitrix24